How to disable the forwarding of calls on the Beeline from the Xiaomi phone: 3 proven ways

Call forwarding on Beeline is a useful feature, but sometimes it turns on accidentally or starts to work incorrectly. If your calls are automatically redirected to another number and you do not know how to turn it off via a Xiaomi smartphone, this article will help you understand. We will look at all the relevant ways: USSD-pre-setting MIUI, We also explain why redirects can spontaneously activate and how to avoid them.

Xiaomi phones feature a modified MIUI shell that sometimes hides standard Android settings. So even if you've previously disabled redirects on other devices, the path may be different on Redmi or POCO. The article provides screenshots and step-by-step instructions for the latest versions of MIUI (14+), but the methods work on older firmware as well.

Why does the redirection turn on on itself?

Most often, users are faced with unexpected redirect activation for the following reasons:

  • 📱 Firmware error MIUI: In some versions of the shell (for example, MIUI 13.0.4) was a bug that caused the settings to be reset after the update.
  • 🔄 Application Conflict: Programs like Truecaller, GetContact, or corporate messengers can change call settings.
  • 📡 Operator-side problems: Beeline sometimes uses temporary settings to test services (for example, when connecting minute packets).
  • 🔧 Factory reset: After a hard reset, some network settings return to default values, including redirects.

If you haven’t activated the redirect knowingly, first check if there are suspicious apps with call permissions installed on your phone. Go to Settings → Apps → Permissions → Calls and turn off access for unknown programs.

📊 How often do you have redirection problems?
Never.
1-2 times a year
Often, several times a month.
Always, it's a sick subject.

Method 1: Disconnection through USSD-Beeline

The fastest and most versatile method is the use of service commands. It works on all Xiaomi models (from Redmi Note 8 to Xiaomi 14 Ultra) and does not depend on the version of MIUI.

  1. Open the phone application (standard call).
  2. Go to the keyboard tab (where you dial the number).
  3. Enter one of the commands depending on the type of redirect:
Type of forwardingUSSD-switch-offDescription
All the calls##002#Cancels all active redirects (it is recommended to start with this command).
If the number is busy##67#Disables redirection when the line is busy.
If there is no answer##61#Remove redirection after 20-30 seconds of unanswered call.
If the phone is off/unavailable##62#Cancels redirection in the absence of a network or switched off the device.

After you type in the command, press the call button (green handset). In a few seconds, you will receive an SMS from Beeline confirming the disconnect. If the response does not come, try again or check the balance - sometimes the operator blocks the USSD when the negative score is scored.

⚠️ Note: Commands #61# and #62# may not work if the redirect was configured via Beeline's personal account.

Method 2: Through MIUI settings (for firmware 12–14)

If the USSD didn’t help or you prefer a visual interface, try disabling redirects through the phone’s menu. In MIUI, the path to call settings may vary depending on the model:

Open the phone app"|Press three points (⋮) top-right|Select "Settings" → "Additional settings"|Tap "Call forwarding"|Turn off all active rules (sliders should turn grey)-->

On some devices (e.g., POCO F5 or Redmi K60), the “Redirect” option may be located elsewhere:

→ SIM- Cards and Mobile Networks → [Select SIM Beeline] → Call forwarding

If the menu does not have a forwarding option, your firmware is probably modified (e.g., the global version of MIUI for the European market).

  1. Install an alternative call (e.g. Google Phone from Play Market).
  2. Open it and go to Settings → Calls → Redirect.
  3. Turn off all rules.

💡

If the redirect continues to work after the shutdown, restart the phone. Sometimes the changes only apply after the reboot.

Method 3: Through Beeline's personal account

If the first two methods fail, the problem may be on the operator's side, in which case, turn off the redirect via the official website or My Beeline app:

  1. Log in to your personal account or open the application.
  2. Go to the Services section → Management of services.
  3. Find the Redirect block (may be called Call Redirection).
  4. Disable all active rules or delete saved numbers for redirection.

In some regions (for example, Moscow, St. Petersburg) the interface of the personal account is different. If you do not find a section, search for the keyword "redirect".

⚠️ Attention: In the personal account can be activated paid service "Redirect Premium" (cost) ~30₽/Check the "My Services" section and turn it off if you are not using it.

What to do if there is no redirect option in the personal account?
This means that the service is not connected at the operator level, and the problem lies in the phone's settings. Go back to Method 2 or try resetting the network settings: Go to Settings → SIM-maps and mobile networks. SIM Beeline → Reset the network settings. Confirm the action and restart the phone. After that, all call parameters will return to factory values, including forwarding.

Check: How to make sure that the redirect is disabled?

To check the redirect status, use USSD-request:

*#62#

Once you dial, you'll get an SMS with your current settings, if the answer says "Disable" or "Disabled" the problem is solved, and if the number you're calling is displayed, repeat the steps from the previous sections.

Alternative verification method:

  • 📞 Ask your friend to call you from another number.
  • 🔍 See if the call is redirected to a third-party number.
  • 📱 Make sure the call log shows an incoming call (rather than going straight to another number).

If after all the manipulations, the redirect continues to work, it is possible that a corporate service (for example, for business) is connected to your number, in which case contact Beeline support on 0611 (free from mobile) and clarify the details.

💡

USSD-##002# disables all types of redirects, including hidden operator settings. Start with it if you are not sure of the type of redirect.

Frequent Mistakes and How to Avoid Them

When disabling redirects, users often face typical problems:

Mistake.Reason.Decision
USSD-teams are not workingBlocking by the operator or negative balanceTry sending a command via another device or refilling your account.
MIUI settings are not savedApplication conflict or firmware bugUpdate MIUI to the latest version or reset your network settings
Redirection is included by itselfViral software or third-party applicationsCheck your phone with an antivirus (like Dr.Web) and revoke permissions from suspicious programs.

If the reset of the network's redirects is gone, but other important parameters (such as APN settings for the Internet) are gone, restore them manually.

Name: Beeline Internet


APN: internet.beeline.ru




Proxy: Not specified




Port: Not specified




Username: beeline




Password: beeline




Type of authentication: PAP or CHAP

Can I turn off the redirect if my phone is locked?
Yes, even if the Xiaomi screen is locked, you can: Call an emergency dial (on some models hold the power button). → "Emergency call. USSD-command ##002# and press the call. If the emergency dial is not available, use another device with your device. SIM-card.
Why don't the calls come back after the redirect is turned off?
Possible causes: 📵 Blacklist: Check if the caller number is added to the lock (Settings) → Number locking). 📡 Network problems: Switch your phone to "Only" mode 2G" and back to Settings → SIM-map → Preferred type of network. 🔕 Do Not Disturb Mode: Turn it off in the notification curtain.
How to disable redirects on Beeline for business?
For corporate rates, settings are managed by the administrator. You need to: Contact Beeline Support for Business at 8 800 700-06-11. Check whether Virtual PBX or Group Redirect is connected. If you are an account administrator, turn off the redirect in your personal account for business.
Can the redirect work without my knowledge?
Yes, on rare occasions: 🕵️ If someone has access to your Beeline account (check login history). 📲 If there is spyware installed on the phone (check the application permissions). 📡 If Beeline has temporarily activated the testing service (usually shuts down automatically after 24 hours) to rule out the first two options, change your password from your personal account and scan your phone for viruses.
How to redirect calls to another number temporarily?
If you need to temporarily activate redirects (for example, during the trip), use: 📱 USSD-commands: 21[number]# — all calls; 67[number]# — if the number is occupied; 61[number]# — if there is no answer. ⏳ To cancel a temporary redirect, use ##002#. Please note that some Beeline rates may charge a redirect fee (from 1.5).₽ minutely).