How to turn off redirects on Xiaomi’s phone

A situation where an important call from a customer or loved one does not arrive on your Xiaomi or Redmi smartphone, but goes to an answering machine or other number, can cause serious stress. Often the reason for this is an activated redirect function that was activated accidentally or was set by the operator by default for cases of unavailability of the subscriber. MIUI Sometimes you do not notice that the settings are automatic translation of incoming, especially after the change. SIM-mapping or resetting network settings.

This option is necessary if you want to personally control all incoming connections and not depend on the operator’s settings. The deactivation process is quite simple, but the solutions can vary depending on the shell version and device model. In this article, we will discuss all available methods, from standard menus to hidden engineering codes that allow you to manage services directly through the operator’s network.

Understanding how this function works will help you avoid situations where the phone is silent and you do not even know that calls are simply redirected to nowhere. We will look at the nuances of working with different operators and explain why the standard settings menu sometimes may not display the current status of the service.

The main reasons for activating redirects to Xiaomi

Before you start disabling the feature, it’s worth figuring out why it even appeared on your phone. Often users activate the redirect themselves while traveling to save on roaming, and then forget to return the settings back. In other cases, carriers automatically turn on a redirect to voice mail or the service “Instead of the beeps” at the first activation. SIM-map.

Another common cause is a communication module malfunction after an Android operating system update or MIUI firmware. In this case, the phone may mistakenly assume that the line is busy or the subscriber is unavailable, and redirect calls according to the last saved scenario, and it is also worth checking whether third-party applications for blocking calls are installed, which may have their own routing rules.

⚠️ Warning: If the redirect is activated without your knowledge, it may be a sign of fraudsters trying to intercept the calls.

Sometimes the function is activated when extracted. SIM-cards or when the smartphone is in flight mode, if the operator’s settings were set such a logic of behavior.

Different Xiaomi models, such as the Redmi Note or Mi series, can display the status of these services differently depending on the regional version of the firmware. Global versions often have a simplified menu hiding the detailed settings that are available in Chinese builds.

Use of the USSD-service-management codes

The fastest and most reliable way to disable redirects is the use of special USSD-These codes are universal and work on any phone, regardless of the version. MIUI They send a request directly to the operator's network, bypassing the software settings of the smartphone, which guarantees the receipt of the current status of services.

To completely disable all types of redirection, you need to enter the command ##002# and press the call button. This code is a universal GSM standard and forcibly erases all established rules for redirection: when you are busy, when you are not responding, and when you are unavailable.

If you want to disable only a specific type of redirect, you can use more point commands, for example, the code # #61# will cancel the redirect if you do not pick up the phone, and #62# will remove the redirect when the phone is turned off or is out of range.

• 📞 ##002# – cancels all types of forwarding of voice calls.
• 📞 ##61# – disables the translation of calls in the absence of a response (no handset raised).
• 📞 ##62# – Cancels redirects if phone is turned off or unavailable.
• 📞 ##67# – Removes redirects when the line is occupied by conversation.

Once you enter the command, a pop-up message from the operator will appear on the screen about the successful execution of the action. If the code is entered incorrectly or the service was not active, you will receive an appropriate error notification. This method is especially useful if the settings menu on the phone freezes or displays incorrect information.

⚠️ Note: Some virtual operators or corporate tariffs may block execution USSD-In this case, use the application "My operator" or personal account on the site.

Disabling redirects through the standard settings menu

Most users prefer to use the GUI because it is more visual and does not require memorizing digital combinations. In Xiaomi smartphones with a MIUI shell, call settings are integrated into the Phone system application, which may vary depending on the region (Google Dialer or Mi Dialer).

To find the options you want, open the Phone app and click on the three dots in the top right corner (or menu button), then select Settings. In the list that opens, you need to find the Call Accounts or Call Settings section where your calls will be listed. SIM-Select the desired SIM card, if there are several, and find the item "Redirection».

The system will start a survey of the operator's network, which can take 5 to 15 seconds, at which time the load indicator may appear on the screen. Once you get the data, you will see four main options: Always, Busy, Unanswered and Unavailable. If any of the items are active, next to it will be the phone number to which the calls go.

To disable the feature, just click on the active item and select “Disable” or “Off.” The interface may be slightly different on different versions of Android, but the logic remains the same: you need to find the active rule and deactivate it. If the system says “I failed to connect to the network”, check for a signal or try to enter USSD-code.

Settings in the Security and MIUI app

Some versions of MIUI firmware have additional filters and lock settings that may conflict with standard redirects. The Security app, pre-installed on all Xiaomi phones, has its own call management module, which is worth checking.

Go to the Security app, scroll down to the Antispam or Lock section. Here you can configure the Blacklist or Quiet Mode rules that actually simulate redirects by dropping calls from certain numbers or all contacts. While technically it's not an operator-level forwarding, the result for the user is the same: the call doesn't go through.

Also worth paying attention to is Do Not Disturb mode. If activated, the phone can automatically reject incoming calls, creating the illusion of redirection. Check the schedule of this mode in the Sound and Vibration settings to make sure it doesn't turn on at the wrong time.

Make sure none of these options interfere with the phone’s normal operation. Often users look for redirects in call settings, and the problem lies in aggressive anti-spam settings that are turned on by default when the phone is first launched.

Dual-SIM Problems and Their Solutions

Xiaomi smartphone owners often use two SIM-The settings for each SIM card are stored separately, and disabling the service on one card will not affect the second card. The user disables the redirect on the main card, and calls keep going because the second card is active.

In addition, dual-SIM has a "Redirect when second line is busy" feature, so if you're talking on the first SIM card and the second one is on the phone, the system can redirect it if the option is activated. SIM-map.

Sometimes, when switching between 4G and 3G, the network may lose its service profile and the phone will no longer display the redirect status correctly, in which case a short-term flight mode switch on or a device reboot helps, which causes the smartphone to re-register on the network and update service profiles.

• 📱 Check the redirect status separately for SIM 1 and SIM 2.
• 📱 Make sure that cross-redirection between SIM cards is not active.
• 📱 When changing priority SIM Internet may be confused settings voice services.

If you use two numbers, it is recommended to periodically check the status of services on both cards, especially after traveling to regions with unstable coverage.

⚠️ Attention: When using two SIM-Make sure you don’t confuse them when you enter the cards. USSD-Commands are executed for the card from which the call was made, or for the main default.

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Periodically (once a month) check the redirect status with the code #002#, even if you have not set anything up, this will help detect the inconspicuous activation of the service in time.

What to do if the settings are not saved

There are times when you turn off a redirect, but after a while it turns on again, or the phone writes "Error when updating call settings." This can indicate problems on the carrier side or a conflict of program profiles.

The first step should always be to call your carrier’s support, and a specialist can remotely check which services are activated on your number and force resets of all redirection settings from the network, especially for older SIM cards that may not work properly with new communication standards.

If the problem is not solved, try resetting your network settings. From Xiaomi, go to Settings → About Phone → Settings Reset → Reset your Wi-Fi, mobile network and Bluetooth settings. This operation will delete your stored Wi-Fi and Bluetooth passwords and pairs, but return the network settings to factory status.

In rare cases, the cause may be an outdated version of the basic modems. Check for system updates in the About Phone section. Xiaomi and Redmi regularly release patches that fix bugs with the networks of different carriers.

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If nothing helps, take it out. SIM-Insert it into another phone, disable the redirect there, and return it back to Xiaomi.

Frequently Asked Questions (FAQ)