The situation when the subscriber can not reach you, and the calls go to the answering machine or other number, often becomes an unpleasant surprise. SIM-operator's card Tele2 This can happen due to a randomly activated redirect function, which can happen after a tariff change, reset network settings, or even due to software failures in the shell. MIUI or hyperos.
Disabling this option is necessary in order to restore normal communication and not miss important calls. In this article, we will discuss in detail all available methods: from simple to simple. USSD-Redirection is a network service, but you can manage it directly from the device.
Although the menu interface may vary depending on the firmware version, the basic principles remain the same, and you can choose the method that seems to you the most convenient and quickest to solve the problem with incoming calls.
Use of the USSD-commands to cancel all types of forwarding
The fastest and most reliable way to disable any kind of network-side call forwarding is to use special digital commands, so you don't need to access the Internet or log in to your personal account, just open the Phone app and enter the appropriate code.
For the operator Tele2 There's a universal code that resets all active redirect settings at once, and that's the best solution if you don't know what type of redirect is currently active. Type ##002# and press the call button. SMS-notification of successful operation.
If you want to be more selective, you can use codes to turn off specific scenarios, for example, you can remove redirects only when a line is busy or only when there is no response. Below is a table with the main commands that are relevant to Tele2 subscribers.
| Type of forwarding | USSD-switch-off | Description of action |
|---|---|---|
| All kinds (Voice, Fax, Data) | ##002# | Complete reset of all redirection settings |
| Employment | ##67# | Cancel translation if you are speaking on a different line |
| If there is no response | ##61# | Deletes the transfer if you don't pick up the phone |
| When unavailable | ##62# | Transfers if the phone is off or offline |
⚠️ Warning: After you enter the command, be sure to wait for the success message to pop up. If you receive an error message, then the service is either already disabled or your tariff plan does not support management through the service. USSD.
Set up redirection through the menu of the Xiaomi smartphone
The second method involves using the built-in interface of the Android operating system with the MIUI shell. This method is convenient because the status of each option is displayed visually, and you see exactly which features are active at the moment.
Open the standard Phone app (green handset). In the upper right corner, click three dots or a gear to get into the settings menu. Find the Accounts and Imports section or call forwarding immediately. The system will try to read the current data from the operator's network.
Here you'll see four main options: Always, If Busy, If Not Responding, If Not Responding. When you click on each item, you can select the "Disable" action. The interface may vary slightly depending on the HyperOS version, but the logic remains the same for all Redmi and Poco models.
☑️ Checklist for settings checklist
It is important to note that for this method to work, the smartphone must have a stable network signal. If the network is congested at the time of requesting the forwarding state, the menu may not open or give an error reading the data.
Managing the service through the application “My Tele2”
A modern and visually understandable way to monitor services is to use the operator's official mobile application, and the good thing about this is that you can see not only the status of the redirect, but also the terms of its charging if they differ from the standard ones.
Go to My Tele2 and log in. In the main menu, look for Services or room settings, and there'll be a category related to redirects, often hidden under the sub-menu of Additional Options or Calls.
In the list that opens, you'll see sliders or control buttons. If the redirect is active, the slider will turn green. Just click on it to deactivate the function. The changes take effect almost instantly.
Why is there no disable button in the app?
Resetting network settings and radio module
There are times when software failures in Xiaomi cause the phone to “think” that the redirect is on when it’s actually off on the operator’s side, or vice versa, and a complete reset of network settings helps.
Go to the “Settings” section of your smartphone. Find “Connect and share” or «SIM-Maps and mobile networks. At the bottom of the screen, there is often a button "Reset your Wi-Fi, mobile and Bluetooth settings».
Once confirmed, the phone will restart the radio, which is a secure operation that won't delete your personal data, contacts or photos, but you'll have to re-enter the passwords from the Wi-Fi networks.
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Before resetting your network settings, make sure you remember passwords from important Wi-Fi networks you connect to at home or work, as they will be deleted.
This method is especially effective if you have recently changed. SIM-Sometimes old configurations may conflict with new operator profiles.
Engineering menu and hidden Android settings
For advanced users who don't find a solution in the standard menu, there's an engineering menu, where you can check and force calls to change at a deeper level, and be careful, changing unknown parameters can lead to unstable communication.
To enter the engineering menu, open the “caller” and dial ##4636##. If the code is suitable for your Xiaomi model, the testing menu will open.
Scroll down to the Call Settings section, where you can see the current redirect status and, in some versions of Android, force it to reset, but the interface of this menu is very dependent on the firmware version and the device's processor.
⚠️ Note: In the engineering menu, do not change the values of parameters in which you are not 100% sure. Incorrectly configuring frequency bands or network type can lead to the complete disappearance of the signal.
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Using an engineering menu is a last resort, and 95 percent of the time, standard ones are enough. USSD-codes or settings in the call menu.
Possible mistakes and ways to solve them
When trying to disable a service, users may encounter various errors, understanding their causes will help solve the problem faster, most often errors are related to roaming or blocking by the operator.
If you are roaming (even in-house, in a different area), some types of redirects may be blocked or cost extra money.In this case, a disconnection through the menu may not go through.
It is also worth considering that on some Tele2 corporate tariffs, the management of services may be limited to the network administrator, in which case it will be impossible to disconnect independently and you will need to contact support.
- 📉 Connection error: Check if there's a network signal.
- 🔒 Blocked by the operator: The service can be imposed by the tariff and is not disabled by the user.
- 📱 Failure SIM-Cards: Try to remove and insert the SIM card again, wipe the contacts.
If nothing works, the surest step is to call the support number 611, the operator will be able to see the status of your line in real time and forcibly reset all the redirect settings on his part.