The function of hiding the number in Xiaomi smartphones (including Redmi models and the other two models) POCO) often activated accidentally - for example, when setting up SIM-As a result, your calls to subscribers are displayed as โUnknown Numberโ or โPrivate Callโ, which creates inconveniences in business correspondence and personal communication. In this article, we will discuss all the current ways to disable the concealment of a number on the Internet. MIUI 14/15 (Android 13/14), including hidden operator settings and alternative methods for older versions of the software.
Complicating the problem is that different regions and mobile operators (MTS, Beeline, Tele2, MegaFon) may have different paths to settings, and some Xiaomi firmware hides the Show Number option deep in the menu, which you will have to search manually, and we have compiled proven instructions for all cases, including situations where the standard method does not work.
Why Xiaomi Phone Hiding Numbers When Calling
Call Line Identification Restriction (CLIR) can be activated for several reasons:
- ๐ Automatic operator setup: some SIM-Cards (especially corporate or virtual) by default hide the number for all outgoing calls.
- โ๏ธ Resetting: After resetting to factory settings or updating MIUI network settings are reset and the function CLIR Maybe it'll turn on itself.
- ๐ฑ Manual activation: the user could accidentally press *31# (code for hiding a number) or change the settings in the call menu.
- ๐ ๏ธ Firmware or modifications: custom firmware (e.g. Xiaomi.EU) sometimes change the logic of phone functions.
It is important to distinguish between hardware hiding (at the phone level) and network (at the operator level). In the first case, you can turn off the function yourself, in the second case, you will need a call to support the mobile provider. To understand what exactly prevents your number from showing, try calling another device: if it also shows โUnknown Numberโ, the problem is in the settings of Xiaomi.
Method 1: Disable Hiding Numbers through MIUI Settings
The most reliable method is to use the built-in settings of Xiaomi. the interface may vary slightly depending on the model (Redmi Note 12, POCO X5, Xiaomi 13T, etc.), but the general logic is maintained:
- Open the phone application (pipe icon).
- Press three points (โฎ) in the upper right corner and select Settings.
- Go to Calls โ Additional settings (or Call Settings).
- Find Additional Services or Network Settings.
- Tap on Show My Number (or Caller Identity) and select Yes or Default Network.
If your MIUI version does not have the โShow my numberโ option, try an alternative way:
- Return to the main settings of the phone (Settings) โ SIM-maps and mobile networks).
- Choose yours. SIM-card (if there are several).
- Click Call Settings โ Additional settings โ Caller Identification.
Make sure that SIM-The card is active and catches the network|
Check the balance (some operators block settings when the balance is negative)|
Restart your phone before changing the settings|
Make a backup of settings (in case of failure)
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Important: On some Xiaomi firmware (especially global) the option of hiding the number may be called Call Display or Caller ID. If you do not find the right item, try to change the system language to English - this will help you navigate the menu.
Method 2: USSD-switch-off CLIR
If the settings MIUI Do not allow you to turn off the hiding number, try special USSD-These commands are at the operator level and reset all restrictions on the display of the number:
- ๐ To disable the concealment of the number for all calls, dial *31# and press the call button. The notification "Service is disabled" or "Caller" should appear. ID enabledยป.
- ๐ To find out the current status of the number hiding, use: *#31# Answer "Caller" ID enabled means that the number is visible to subscribers.
- ๐ซ To temporarily hide the number for a single call, add #31# before the subscriber number. For example: #31#79123456789
USSD-Teams are universal and work on all operators (MTS, Beeline, Tele2, MegaFon), but sometimes can be blocked by corporate tariffs. If after entering *31# nothing happens, contact your operator's support - perhaps on your own. SIM-The card activated forced anonymity.
What to do if USSD-teams are not working?
Method 3: Operator settings (MTS, Beeline, Tele2, MegaFon)
If not the Xiaomi settings, nor USSD-The problem may be on the mobile operator's side. Here's what to do depending on your ISP:
| Operator. | Method of disabling CLIR | Contacts for support |
|---|---|---|
| MTS | Dial *111*310# or contact your personal account (Services โ AntiAon). | 8-800-250-0890 |
| Beeline | USSD: *110*310#. In my personal account: "My services" โ "Hide number". | 8-800-700-0611 |
| MegaFon | Dial *105*310# or turn off the Incognito option in the My MegaFon app. | 8-800-550-0500 |
| Tele2. | USSD: *155*310#. In the personal account: "Services" โ "Hide number". | 611 (mobile) |
| Yota | No CLIR support, you can always see the number. If you have problems, contact the support chat. | Chat in the Yota app |
If you use a virtual operator (Tinkoff Mobile, SberMobile, WinMobile), check the settings in their mobile application. For example, in Tinkoff Mobile, hiding the number is turned off in the Tariff โ Additional Services section.
โ ๏ธ Note: Some operators will force the concealment of the number at the company's request on corporate tariffs, in which case the function can only be disabled through your employer's support team.
Method 4: Reset your network settings (if nothing helps)
In rare cases, the number hiding settings get stuck in the phone's memory due to a communication module failure. To reset them, follow the following steps:
- Go to Settings. โ SIM-maps and mobile networks.
- Choose yours. SIM-map.
- Click Network Reset (or APN Reset).
- Confirm the action and restart the phone.
After reset, all network settings (including APN, call settings, and SMS) will return to factory settings.
- ๐ง Incorrect update MIUI.
- ๐ฒ Installation of custom firmware.
- ๐ The conflict between the two SIM-Cards (in models with Dual-SIM).
Warning: Resetting your network settings will delete saved Wi-Fi passwords and VPN settings. Write them down in advance or back up through Settings โ About Phone โ Backup.
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If after resetting the network the number is still hidden, try temporarily disabling the second. SIM-Sometimes a conflict between two operators leads to failures in call settings.
Problems with older Xiaomi models (MIUI 12 and below)
On Xiaomi smartphones with older firmware versions (e.g. Redmi 4X, Mi A2, POCO F1), the path to the number concealment settings may be different. Here are the current instructions for MIUI 11/12:
- ๐ฑ Open the phone. โ Settings โ Call settings โ Additionally. โ Network settings.
- ๐ Find the caller identification (or caller) item ID) and select the default network.
- ๐ If there is no option, try entering. USSD-command ##4636##, then go to Phone Information and select Turn off CLIR (It does not work on all models).
On some older devices (Xiaomi Mi 5, Redmi 3S), the number hiding feature can be linked to the Security app to disable it:
- Open Security. โ Lockdown and protection.
- Scroll down and find the call settings.
- Turn off the Hide Number option (if any).
On Android One devices (e.g. Mi A3, Mi A2 Lite), the path to settings coincides with the Android โstackโ: Phone โ Settings โ Calls โ Additional settings โ Caller Identification.
Frequent Mistakes and How to Avoid Them
When trying to disable the hidden number, Xiaomi users often face typical problems, and here are the most common ones and ways to solve them:
โ ๏ธ Note: If you use two of these SIM-maps, make sure you turn off the number hiding for the correct line.In Xiaomi settings, you can accidentally change the settings for the wrong line. SIM, caller.
- โ Error: โIt is impossible to change settingsโ Reason: Operator blocks the change CLIR (Solution: Call operator support and request to disable the Hiding Number serviceยป.
- โ After disconnecting the number is still not visible Reason: cache of the phone or failure of the communication module. Solution: Restart the phone or reset the network settings (see Method 4).
- โ No item "Show number" in the settings Reason: Outdated firmware or custom build MIUI. Solution: Update your phone to the latest version or use it USSD-team.
If you have tried all the ways but the number is still hiding, check:
- ๐ Is it inserted correctly? SIM-Card (sometimes poor contact leads to failures).
- ๐ถ Is there a network (without coverage, some settings do not apply).
- ๐ Is the service "AntiAon" or "Incognito" activated by the operator.
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If none of these methods worked, the problem may be a hardware failure of the communication module, in which case, contact the Xiaomi service center for diagnosis.