How to completely disable the answering machine on the Xiaomi phone: 4 proven ways

The answering machine on Xiaomi smartphones can be a real headache if you don’t plan to use it. By default, the feature is often activated on new devices in the Redmi, POCO or Mi series, and many users face a situation where subscribers receive a standard voice message instead of the ability to reach them, especially if you just didn’t have time to pick up the phone or the phone was in the zone of a bad signal.

In this article, we will analyze all the current ways to disable the answering machine on any Xiaomi models - from the budget Redmi Note. 12 before the flagship Xiaomi 14 Ultra. Instructions adapted to the latest firmware versions MIUI 14 (Android-based 13/14), But they're also good for older versions, and it's important to note that some operators (e.g. MTS, Beeline, Television) have a lot of experience.2) The answering machine can be activated at the level SIM-Maps - we'll talk about that too.

Why does the answering machine turn on on itself?

Many Xiaomi owners complain that voicemail is activated without their knowledge.

• 📱 Operator settings: Mobile operators (especially MegaFon and MTS) often connect the default answering machine when activated SIM-It's part of their tariff plan.
• 🔄 Update MIUI: After major updates (for example, transition from MIUI 12 on MIUI 13) some settings are reset to factory.
• 📞 Google Voicemail Service: On Android 10 phones+ Google Voice can automatically turn on if you have previously used it on another device.
• ⚙️ Factory reset: After a hard reset, all functions, including the answering machine, return to their original state.

Before you turn off the feature, check which autoresponder is active on your Xiaomi. To do this, call your number from another phone and wait for the voice message to work. If you hear standard text from the operator (for example, "Subscriber temporarily unavailable, leave a message after the signal"), the problem is on the mobile provider's side. If a personalized greeting (for example, your voice) sounds, the autoresponder is configured via MIUI or Google.

Method 1: Disconnect via phone settings (MIUI)

The easiest method is to deactivate the built-in voicemail function in the MIUI menu.This method works on all modern Xiaomi smartphones, including the Redmi 10/11/12, POCO X5/F5, Xiaomi 13T and other models with MIUI 12-14.

Instructions:

1. Open the phone application (pipe icon).
2. Click on the three dots in the top right corner and select Settings.
3. Go to Voicemail (or Autoresponder in some versions).
4. Turn off the slider next to the Enable voicemail item.
5. Confirm the action by pressing OK in the window that appears.

If you don't have Voicemail on your menu, then the answering machine is not being managed through MIUI, but through the operator or Google, and then move on to the following ways.

Call your number from another phone | Wait for 3-4 beeps | Make sure voice greetings don't work | Repeat the call in 5 minutes to check-->

Method 2: Deactivation through USSD-operator

If the answering machine is activated at the level SIM-maps, it can be turned off with the help of special USSD-Below is a table of commands for popular Russian operators:

Once you enter a command, you will receive an SMS or a notification of successful deactivation of the service, and if the command does not work, it is possible that the answering machine is connected as a paid option, in which case it can only be disabled through the operator's personal account or a support call.

⚠️ Note: For some rates (for example, "All for 300" from Tele2 or "Tariff" from MegaFon), the answering machine may be part of the service package. its deactivation will lead to a change in the cost of the tariff.

Method 3: Turning off Google Voicemail

On Xiaomi phones with Android 10 and later, Google Voice may be active, and it automatically turns on if you've previously used it on another device or connected your Google account to your phone.

1. Open the Phone app.
2. Click on three points → Settings → Voicemail.
3. Select Google Voicemail (if this is on the menu).
4. Click Disable and confirm the action.

If your phone does not have this option, check your Google account settings:

1. Open Settings → Google → Manage your Google account.
2. Go to the Data and Personalization tab.
3. Scroll down to Google Services and select Voicemail.
4. Turn off sync or delete the phone number from the service.

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If Google voicemail continues to work after the shutdown, clear the Phone and Google Play Services app cache in your phone settings.

Method 4: Reset network settings (extreme case)

If none of these methods worked, maybe the problem is a network setting conflict, and then resetting the network settings will help, and this will remove all the stored Wi-Fi networks, passwords and mobile Internet settings, so only use it if other options have failed.

Instructions:

1. Open Settings → SIM cards and mobile networks.
2. Select Network Settings Reset (or Wi-Fi, Mobile Network, and Bluetooth Reset in newer versions of MIUI).
3. Confirm the action by entering PIN-code.
4. After restarting the phone, check the status of the answering machine.

⚠️ Note: Some Xiaomi models (e.g. Redmi Note 9 Pro) POCO X3) After resetting the network, it may be necessary to reactivate SIM-map USSD-Operator command (usually *111# or *100#). Check with your ISP.

Additional settings: how to configure the answering machine correctly

If you don’t want to completely disable the answering machine, but only change its behavior, there are several useful options in MIUI:

• ⏱️ Delayed response: You can set the number of beeps before you activate the answering machine (5 to 30 seconds), which is useful if you want to pick up the phone in time.
• 🔕 Blacklist: Set exceptions for certain numbers that the answering machine won't answer.
• 📝 Personal greeting: Write down your voice instead of the standard operator message.
• 📧 Notifications of new messages: Enable alerts for new voice messages via SMS push.

To adjust these parameters:

1. Open the phone → Settings → Voicemail.
2. Select Additional Settings (or Extended)
3. Set the necessary parameters and save the changes.

On some MIUI firmware, these options may be hidden. To unlock them, activate Developer Mode:

1. Go to Settings. → The phone.
2. Click on the MIUI version 7 times until the notification “You became a developer” appears.
3. Back to Settings → Additionally. → For developers.
4. Activate the option to Allow System Settings Change.

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If you use an answering machine for business, set up a call redirection to another number through Settings → SIM cards → Call forwarding. This will keep important calls from being lost.

Frequent problems and their solutions

Even after the answering machine is disabled, Xiaomi users sometimes experience problems, and consider typical situations and ways to fix them:

If neither method worked, try temporarily installing an alternative calling app (like Google Phone or Truecaller) and check if the problem persists. MIUI or SIM-card.

FAQ: Answers to popular questions