How to completely disable the answering machine on Xiaomi: 5 proven ways

The answering machine on Xiaomi smartphones can be useful in some situations, but it often becomes a source of annoyance - especially when it works at the wrong time or interferes with important calls. Many users face the problem: the feature activates on its own after the MIUI update, does not turn off through standard settings, or continues to work even after an explicit ban.

In this article, we will look at all the current ways to disable the answering machine on Xiaomi, Redmi and POCO devices, from basic settings to hidden commands for power users. This guide will focus on the nuances of different versions of MIUI (12 to 15), as well as common errors that prevent correct shutdown. If you are tired of automatic voice messages or can not reach due to constant positives, this guide will help you understand the problem once and for all.

What is a Xiaomi answering machine and why it turns on

The answering machine on Xiaomi smartphones is a built-in feature that automatically answers incoming calls and prompts the subscriber to leave a voice message. Unlike the classic answering machine operators, everything works at the MIUI firmware level.

• 🔄 By default after the update - some firmware versions (especially) MIUI 13-14) Include the answering machine automatically.
• 📱 Through the settings of the Phone application, the user could accidentally activate the function in the call menu.
• 🤖 With Voice Assistant – if you’ve ever used a command like “Enable Autoresponder” for Google Assistant or XiaoAI.

The main problem is that Xiaomi’s answering machine often conflicts with similar mobile carrier services (such as Voicemail from MTS or Beeline), which can result in a subscriber hearing a message from the operator first and then from the smartphone, which creates confusion, and the feature consumes additional battery and mobile traffic (if saving messages to the cloud is enabled).

⚠️ Note: On some models (Xiaomi) 12T, Redmi Note 11 Pro+) The answering machine is activated along with the "Do Not Disturb" mode" (DND). Before turning off, check if this mode is turned on in the notification curtain.

Method 1: Disconnect via standard phone settings

The easiest method is to use the built-in options of the Phone app, which works on most devices with MIUI 12-15, but may vary depending on the model.

1. Open the Phone app (the phone icon on the home screen).
2. Tap the three-point menu (⋮) in the upper right corner and select "Settings".
3. Go to the Autoresponder or Voicemail section (on some models – Additional settings → Autoresponder).
4. Move the slider to the "Off" position or uncheck the checkmark from the "Activate the answering machine".
5. Save the changes and restart the device (this is a must for the settings!).

If you don’t have “Autoresponder” on your menu, try an alternative route:

Settings → Applications → Application Management → Phone → Permissions → Autoresponder

⚠️ Attention: POCO F4 And Xiaomi 13 Lite, the answering machine section can be hidden behind the operator's services item in the phone settings. SIM-map!

Slider off.| No ticks opposite "Activate answering machine" | Phone app restarted | Device rebooted-->

Method 2: Disconnection through settings SIM-map

Sometimes the answering machine is not controlled by the smartphone itself, but by the phone. SIM-card, especially if you use a voicemail or self-secretary operator, in which case the standard shutdown is MIUI It's not going to help. To deactivate the function at the operator level:

• 📞 Dial the combination for your operator: MTS: *111*081# → challenge → Select "Switch off voicemail" Beeline: *110*321# → follow MegaFon's instructions: *105*00# → select “Services” → Voicemail Television2: *155*2*3# → turn off the answering machine
• 💬 If the combinations don't work, send them SMS with text 0 to number 0810 (MTS) or 3210 (Beeline).
• 🔄 After turning off, restart your phone and check if the answering machine is missing during a test call.

If after disconnecting the operator answering machine continues to work – the problem is exactly in the firmware MIUI, not SIM-Go to the next way.

MTS|Beeline|MegaFon|Tele2.|Yota|Other-->

Method 3: Reset the settings of the "Phone" application

If the answering machine is not switched off through the menu, there may have been a failure in the settings of the system application "Phone", in which case the reset to factory parameters for this application alone (without loss of data on the device) will help.

1. Open Settings → Applications → Application Management.
2. Find the phone list (could be com.android.dialer or com.miui.contacts).
3. Slap it on and select the Warehouse.
4. Click on "Clear Data" and "Clear Cache".
5. Confirm the action and restart the phone.

After the reboot, all the settings of the Phone app will reset, including the parameters of the answering machine, you will have to reconfigure your favorite contacts and call history, but this is guaranteed to eliminate all hidden errors.

⚠️ Note: Xiaomi 13 Pro and Redmi K60 Resetting the Phone app may cause you to temporarily lose sync with Google Contacts. Before the procedure, make sure that the contacts are saved to your Mi Account or Google account.

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Before reset, take a screenshot of the list of favorite contacts in the Phone application - so you can quickly restore them after the reboot.

Method 4: Disconnect via the engineering menu (for experienced)

If standard methods fail, you can try to disable the answering machine through the Engineering Mode, which is suitable for advanced users and requires caution - incorrect actions can disrupt the communication module.

1. Open the Phone app and type the combination: ##4636## Some models (POCO X5, Redmi 12) may need to type: ##36446337###
2. In the menu that opens, select Phone Information (or Phone Information).
3. Scroll down to the Voice Mail or Autoresponder block.
4. Click Disable or reset this section with the Reset button.
5. Return to the main menu and restart the device.

If the engineering menu doesn’t open, your version of MIUI will block access to these settings, leaving only the last option – rolling back the firmware or manually editing system files (which requires root rights).

Method 5: Radical measures - rollback of firmware or root

If the answering machine never shuts down, the problem may lie in the firmware itself — especially if you're using MIUI beta or custom build.

• 🔙 Reverse to stable version MIUI — Download the official firmware for your model from the Xiaomi Firmware website and run through Fastboot or Recovery.
• 🛠️ Removal of the system APK — If you have root rights, you can delete the file. /system/priv-app/Voicemail/Voicemail.apk via Root Explorer.
• 📱 Resetting to factory settings is an extreme method that will erase all data, but is guaranteed to return the phone to its original state.

Before rolling back the firmware must:

1. Back up your data via Mi Cloud or Google Drive.
2. Check firmware compatibility with your model (for example, firmware for the Redmi Note 11 will not work for the Note 11 Pro+).
3. Charge the phone at least 60% – interrupting the firmware process can “brick” the device.

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Firmware rollback is the most reliable way, but it requires technical skills. If you are not sure about your actions, contact the Xiaomi service center.

Frequent problems and their solutions

Even after shutdown, the answering machine can continue to work due to hidden errors, and here are the most common situations and ways to fix them:

If none of these methods worked, check to see if your phone has third-party call management apps (like Truecaller, Call Recorder) that can emulate the answering machine regardless of system settings.

FAQ: Answers to Frequent Questions