Why does the Xiaomi Redmi answering machine turn on on on its own?
The answering machine on Xiaomi Redmi smartphones is a useful feature for those who miss calls often, but sometimes it is activated without the user's knowledge, creating inconvenience: subscribers receive a standard voice message instead of live communication, and the owner of the phone receives notifications about "missed" calls that were actually processed by the answering machine.
First, MIUI updates are to blame. Once a new firmware version is installed (especially when switching from MIUI 12 to MIUI 14), some settings are reset to factory ones, including call services. Second, application conflict: third-party chat recording software (such as Cube Call Recorder or ACR) can force the answering machine to work. Finally, don’t discount the sync errors with your Mi Account when settings from the cloud overwrite local settings.
Another common situation is the “Do Not Disturb” regime" (DND) If the mode only allows calls from selected contacts, all other calls can be automatically redirected to the answering machine. → Notifications and status bar → Don't disturb.
Method 1: Disconnect via standard MIUI settings
The most reliable method is to use the built-in MIUI tools, which works on all Redmi models (from Redmi Note 8 to Redmi 12 Pro+) and does not require superuser rights.
- Open the Phone app (the phone icon on the home screen).
- Click on the three dots in the top right corner and select Settings.
- Go to the Autoresponder section (on some firmware it may be called Voicemail or Call Answer).
- Move the answering machine slider to the off-site position.
- Additionally, disable the option Automatic response to missed ones if it is active.
On MIUI 14, the path may be slightly different: Phone settings → Apps → Phone → Autoresponder. If the item is not on the menu, then the function is disabled at the operator level - we will talk about this below.
☑️ Checking the answering machine shutdown
⚠️ Note: Some of the firmware for Redmi with two SIM-The answering machine is set up separately for each SIM card. Check both tabs in the settings menu!
Method 2: Deactivation through USSD-operator
If the answering machine is activated at the mobile operator level (for example, MTS, Beeline or Tele2), it will not work to disable it through the phone settings. USSD-Each operator has its own set of commands:
| Operator. | Command to shut down | Team for status check |
|---|---|---|
| MTS | *111*25# → challenge | *111*26# → challenge |
| Beeline | *110*071# → challenge | *110*070# → challenge |
| MegaFon | *130*0# → challenge | *130*1# → challenge |
| Tele2. | *155*2*0# → challenge | *155*2*1# → challenge |
| Yota | *100*21*0# → challenge | *100*21*1# → challenge |
After dialing the command, you will receive an SMS confirming the shutdown. If the answering machine is still working, contact operator support - perhaps the service is connected as part of the tariff plan (for example, Voicemail from MTS in the Ultra tariff).
Method 3: Remove Third-Party Calling Applications
Applications for recording conversations, blocking spam or alternative calls (Truecaller, Drupe, ExDialer) are often integrated into the call system and can force the answering machine to be activated to eliminate their impact:
- 📱 Check Application Rights: Go to Settings → Annexes → Permits → Microphone and revoke access to suspicious programs.
- 🔍 Find "hidden" services: In the Settings menu → Annexes → All apps sort the list by installation date and remove unfamiliar programs with call rights.
- 🚫 Disable device administrators: In Settings → Passwords and security → Device administrators deactivate applications that can manage calls.
- 🗑️ Clear the cache of calls: In the settings of the "Phone" application, click Storage → Clear the cache.
Critical detail: Some applications (such as Mi Call Recorder) leave service files in /Android/data/com.miui.voiceassist/. They must be manually deleted through the root or ADB file manager.
How to delete residual files without root?
Method 4: Resetting phone settings (extreme case)
If previous methods didn't work and the answering machine is still working, there may be a problem with the system files, in which case resetting will help, but note: this will delete all data from the phone, including contacts, messages and installed applications.
- Make a backup through Settings → About Phone → Backup.
- Remember the Mi Account (login and password).
- Go to Settings → Additional → Recovery and Reset → Resetting.
- Choose to erase all data and confirm the action.
Once the phone is restarted, the answering machine will be disabled, but you will have to reconfigure all the parameters, and if the problem returns, this is a sign of a hardware failure (for example, a malfunction of the communication module) or a virus in the firmware, in which case, contact the service center.
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Before resetting, check if the Find Device feature in Mi Account is activated. After resetting, the phone may lock if you do not enter the account information to which it was associated.
Frequent Mistakes and How to Avoid Them
Users often encounter typical problems when turning off their answering machine, and here are the most common ones and solutions:
- 🔄 "The answering machine is turned on itself after restarting" → Check the synchronization settings in Mi Account (turn off the synchronization "Phone").
- 📵 "USSD-teams are not working" → Make sure that SIM-The card is active and not blocked. Try entering a command from another SIM.
- 🔕 "There's no "Appealer" item on the menu" → Update to the latest version or use it MIUI bootloader for manual update installation.
- 🛠️ "After removing the application, the answering machine remained" → Clear the call data in Settings → Annexes → Phone. → Warehouse → Clear the data.
Another common mistake is ignoring operator notifications, for example, MegaFon can send an SMS offering to connect voicemail for 3 rubles a day. If you do not unsubscribe from the service via the command *130*0#, the answering machine will be activated automatically.
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If the answering machine is only activated on one SIM-Contact support and ask them to turn off Voicemail or Avtoinformer in their personal account.
How to check if the answering machine is turned off?
To make sure the answering machine is no longer working, perform a few tests:
- Call your number from another phone and wait for a call to be dropped, and if instead of a standard voice message ("Subscriber temporarily unavailable") you hear a beep, the answering machine is disabled.
- Check the call log: Missed calls should show as "Missed" and not "Respondered".
- Send. USSD-Request for status check (see table above) The response should contain the phrase "Service disabled".
- Install a call monitoring app (like Call Logs Backup & Restore) and check logs: there should be no call forwarding records.
If the tests were successful, but the subscribers still complained about the answering machine, the problem may be network settings. → SIM-maps and mobile networks → Network Selection (Disable Automatic Mode).