The answering machine on Xiaomi smartphones can be useful, but it often becomes a source of inconvenience: it activates at the most inopportune moment, eats up battery power or sends standard messages instead of live communication. This is especially annoying when the function works when the connection is bad or during important calls. In this article, we will analyze all the ways to turn off the answering machine, from standard MIUI settings to hidden settings for advanced users.
The manufacturer has integrated several types of answering machines into firmware: built-in MIUI, Google's voice assistant and carrier functions, each of which turns off differently, and we'll detail the process for each situation, and you'll also learn how to check if the function is activated randomly through settings. SIM-maps or third-party applications.
Types of answering machines on Xiaomi: what do you have?
Before you turn off the function, it is important to understand which autoresponder is active on your device, and the algorithm of actions depends on this:
- 📱 Standard answering machine MIUI — Built-in firmware function, works on all models (Redmi Note 12, POCO X5, Xiaomi 13T and others. SMS or voice message when a missed call is made.
- 🎤 Google Answering Machine is part of Google's services, activated via the Phone app. Available on devices with Google Mobile Services (GMS).
- 📡 Operator's answering machine is a service of a mobile provider (MTS, Beeline, Tele2). Often paid, can be activated by default when connecting the tariff.
- 🤖 Third-party applications like Truecaller, Avast Call Blocker or Drupe, which have their own autoresponse mechanisms.
To determine the type, check:
- Does he come? SMS-a message to the subscriber when a missed call (characteristically for MIUI).
- Is there a voice message recording in the Phone app (a sign of Google Autoresponder).
- Whether notifications from the operator about the activation of the service (for example, "Voice Mail Service is connected").
Disabling the standard MIUI autoresponder
In MIUI 14/15, the path to the answering machine settings is hidden in the call menu. The instructions are suitable for most models: Redmi 10/11/12, POCO F4/X5, Xiaomi 12/13/14, etc. Importantly, on some devices, menu items may have different names due to localization.
Steps to shut down:
- Open the phone application (pipe icon).
- Press three points (⋮) top-right → Select Settings.
- Go to the Autoresponder or Voicemail section (on some models – Additional settings → Autoresponder).
- Move the answering machine slider to the off position.
- If there is no slider, check the tab"SIM-map – possibly a function tied to a particular slot.
On some devices (such as the Redmi Note 9 Pro), the path may be different:
Settings → Applications → Phone → Permissions → Additional settings → AutoresponderSlider in "Off" position."|No ticks across "Send" SMS missed"|In the settings SIM-Card function deactivated|Restart your phone to apply changes-->
⚠️ Attention: On devices with MIUI for Russia (version) RU) The answering machine may be hidden due to localization limitations, in which case use the method of disconnecting via USSD-codes (described below).
How to Disable Google Autoresponder
If your Xiaomi has Google Answering Machine installed, it can work in parallel with the built-in MIUI. This feature is only available on devices with Google services (not on Xiaomi for China), it turns off through the phone app from Google, not through the standard one.
Instructions:
- Open the Phone app (if you have two calling apps, choose where the Google logo is).
- Slip on the profile icon (or three dots) → Settings.
- Choose Voicemail or Autoresponder.
- Click on the line with your operator number (for example, "MTS +7...").
- In the menu that opens, select Disable or move the slider to the Off position.
If there is no Voicemail item:
- 🔍 Check if it is hidden under additional settings.
- 📱 Update the Phone app to the latest version on Google Play.
- 🔄 Restart the device – sometimes the settings are loaded after the reboot.
| Xiaomi model | The Way to Google Autoresponder | Notes |
|---|---|---|
| POCO F5, Xiaomi 13 | Phone. → Settings → Voice mail. | May require an internet connection |
| Redmi Note 11 | Phone. → ⋮ → Settings → Additionally. → Voicemail | Some of the firmwares have a clause called "Voice Mail." |
| Xiaomi 12T Pro | Google Phone → Profile → Voicemail Settings | Google account required |
💡
If you turn off Google Answering Machine, check the redirect settings in the Phone menu → Settings → Additional → Call forwarding. Sometimes operators automatically activate the forwarding to voicemail.
Disconnection of the operator's answering machine (MTS, Beeline, Tele2, MegaFon)
Mobile operators often use paid answering machines without the subscriber's knowledge, such as MTS's Voicemail, Beeline's Secretary, Tele2's Voice Mail, which can duplicate MIUI functions and create conflicts.
To disable:
- 📞 Dial it. USSD-code for your operator: MTS: *111*085# → challenge → Select "Switch Off" Beeline: *110*071# → challenge →"Disable Auto Secretary Television2: *155*2*1# → Megaphone: *105*00# → challenge →"Turn off voicemail"
- 💬 Send. SMS MTS: send 0 to 0850 Beeline: send OFF on 0710
- 🌐 Use the operator's personal account: Log in to the operator's website or application. Go to the "Services" section" → Find Voicemail or something similar. Press Turn off".
⚠️ Note: After the operator's service is disabled, check the balance - some providers charge subscription fees for a month in advance. If the money has been written off, it can be returned through a support request to cancel the fee for the unused service".
Checking and disabling the answering machine through the engineering menu
If standard methods don’t work, it could be a firmware failure or hidden settings, and an engineering menu (for power users only!) will help. This method is suitable for Qualcomm Snapdragon devices (POCO X3, Redmi Note 10 Pro, etc.).
Instructions:
- Open the phone app and enter the code: ##4636##
- In the menu that opens, select Phone Information (or Phone Information).
- Scroll down to the Turn off radio block - don't press it! we're interested in the Running Services section.
- Find the services with names in the list: com.android.voicemail com.xiaomi.voicemail com.google.android.dialer (for Google Answering Machine)
Stop
This method temporarily shuts down the answering machine before restarting the device.
- 🛠️ Disable the automatic start of the service through Settings → Annexes → Application management → [service] → Auto-start.
- 🔧 Use it. ADB for deactivation (requires PC and debugging by USB).
The dangers of the engineering menu
Autoresponder in third-party applications: Truecaller, Avast, etc.
Many spam-blocking apps (Truecaller, Avast Call Blocker, Drupe) have built-in autoresponders, and they can send SMS or voice messages even if the standard MIUI autoresponder is disabled.
| Annex | The Way to the Autoresponder Settings | How to turn off |
|---|---|---|
| Truecaller | Settings → Autoresponder → SMS-responses | Disable the slider "Send SMS when missed" |
| Avast Call Blocker | Menu → Settings → Automatic Answers | Remove all response templates |
| Drupe | Profile → Auto Responses → Settings | Select "Never Send" |
If you are not sure which app sends autoresponses:
- Go to Settings → Applications → Application Management.
- Sort the list by Permissions → find applications with access to SMS and Calls.
- Open the suspicious application → Permissions → disable access to calls and messages.
💡
Even after you turn off your answering machine in the app, check its notification settings. Some programs (like Truecaller) may show pop-ups prompting you to send a response, which creates the illusion of an active answering machine.
What to do if the answering machine does not turn off?
If none of the methods worked, the problem may lie in:
- 🔄 Firmware conflict – especially after an update MIUI.
- 📶 Settings SIM-cards – some operators tie the answering machine to the slot.
- 🤖 Failure of Google services (for devices with a GMS).
Actions to address:
- Reset network settings: Settings → SIM-maps and mobile networks → [yours SIM] → Resetting network settings
- Clear the cache of the application Phone: Settings → Apps → Phone → Storage → Clear the cache
- Check call forwarding: Phone → Settings → Additional → Call forwarding Make sure all options (Always forward, If busy, etc.) are turned off.
- Update the firmware: Settings → About the phone → System update Sometimes bugs with the answering machine are fixed in new versions of MIUI.
⚠️ Warning: If the Internet is lost after resetting the network settings, restart the phone and wait for automatic settings APN. If this does not help, manually add access points (options can be found on your operator's website).