The answering machine on Xiaomi Redmi 9 smartphones is often a source of inconvenience: it activates accidentally, eats up traffic or turns on without the owner’s knowledge. Although the feature is useful for business users, it only interferes with most of it — especially when the subscriber does not know about its existence. In this article, we will analyze all the ways to disable the answering machine, including hidden MIUI settings and the nuances of working with different carriers.
It is important to understand: on Redmi 9, the answering machine can work on two levels - at the firmware level. MIUI (built-in function) and at the level SIM-The first one can be deactivated through the phone menu, and the second one can only be deactivated through the phone menu. USSD-We'll look at both options, and we'll also tell you how to check if the answering machine is disabled.
If you've tried to solve a problem before, but you haven't succeeded, you've probably missed one of the steps. For example, many users turn off the service in MIUI settings, but forget about the operator service, which keeps the answering machine running. To avoid such errors, follow the instructions in order.
1. Checking the current status of the answering machine
Before you turn off the feature, make sure it's actually active. On Redmi 9, there are two ways to do this:
- 📱 Through the phone menu: go to Settings → SIM-maps and mobile networks → [choose SIM] → Answering machine. If the switch is on, the function is active.
- 📞 By test call: call your number from another phone and wait for the answering machine to work (usually after 5-6 beeps).
Note that if you don't have "Autoresponder" on the menu, it doesn't mean that the function is disabled. It may be managed at the level. SIM-In this case, check the status through the USSD-Teams (more on this below).
⚠️ Attention: On some firmware MIUI (Especially global versions), the "Autoresponder" item may be called Voice Mail or Call Forwarding!
If you use two of them SIM-You can use the maps, check the status of the answering machine for each individual. On Redmi 9, the settings can be duplicated, but you have to manage them in turn.
2. disable the answering machine through the MIUI settings
The easiest way is to deactivate the function in the smartphone menu, which works if the answering machine is operated by firmware rather than by the operator.
- Open Settings (the gear icon on the main screen).
- Go to section. SIM-maps and mobile networks.
- Choose. SIM-The card you want to disable the answering machine for (if there are two of them).
- Find the answering machine (or Voice Mail) and tap it.
- Move the slider to the off position. or press Disconnect.
- Confirm the action if the system requests a password or PIN-code.
Once you turn off, restart your phone to make the changes effective. If the "Responder" item is not on the menu, then the function is controlled by the operator - move to the next section.
☑️ Preparation for disconnecting the answering machine
⚠️ Note: On some versions MIUI (For example, in the Chinese market, the menu may look different. If you don't find the right item, try searching by settings (the magnifying glass icon in the upper right corner).
If the answering machine continues to work after disconnecting, check the call forwarding settings (Settings) → SIM-map → Call forwarding. Sometimes the answering machine is activated along with the conditional forwarding to the operator number.
3. Disconnecting the answering machine through USSD-team
If the answering machine is controlled by the operator (for example, "Voice mail" from MTS or "Secretary" from Beeline), it must be turned off through special USSD-Below are the commands for the main Russian operators:
| Operator. | USSD-switch-off | Additional information |
|---|---|---|
| MTS | *111*330# → challenge | After dialing, wait for the SMS with confirmation. Alternative code: *111*777#. |
| Beeline | *110*321# → challenge | You may need to confirm via SMS (send 0 in the reply message). |
| MegaFon | *105*610# → challenge | For Moscow and the region. In other regions, the code may differ. |
| Tele2. | *155*2*0# → challenge | After disabling, check the status via *155*2#. |
| Yota | *100*21# → challenge | The function is called Voicemail. Details are available on the operator's website. |
If your operator is not listed in the table, specify USSD-The team is on their official website or through support. SMS-notification of successful shutdown.
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If USSD-The command didn't work, so try sending it through an operator's app (like "My MTS" or "Beeline.Pro"). Sometimes it's more reliable than a standard dial.
Important: At some rates, the answering machine may be turned on by default and not displayed in the personal account, and the only way to turn it off is to call in support of the operator asking him to deactivate the "voice mail" or "autosecretary".
4. Disconnection through the operator application
Many operators offer to manage services through official applications. USSD-The teams don't work or you don't remember them. Let's look at the process in popular applications:
- 📱 MTS: Open the application "My MTS", go to the section Services → Voicemail and turn off the function.
- 📱 Beeline: In the application "Beeline.Pro" find the Services → Autosecretary and deactivate it.
- 📱 MegaFon: In the "Personal Account" select Services → Voicemail and press "Disable".
- 📱 Tele2: In the application "My Tele2" go to the Services → Voicemail and follow the instructions.
The advantage of this method is visual monitoring of the status of the service, and applications often have a history of changes, where you can check when and by whom the function was activated.
If you have an operator application installed, but there is no item with an answering machine, update it to the latest version or check the availability of the function through the web version of your personal account.
What if the operator does not turn off the answering machine?
5.Verifying the shutdown of the answering machine
After completing all the steps, you need to make sure that the answering machine is actually deactivated.
- Test call: Ask a friend or colleague to call your number and after 5-6 beeps, the connection should be interrupted (without a message such as "Subscriber temporarily unavailable, leave a message").
- USSD-Request: Send a team to check status (for example, for MTS — *111*330#, for Beeline — *110*321#). In return. SMS It should be noted that the service is disabled.
- Personal Account: Go to the web version or the operator’s application and check the status of the service “Voicemail” or “Secretary of State”.
If after checking it turns out that the answering machine is still active, repeat the disconnection procedure or contact the operator in support with the indication:
- 📌 Phone numbers.
- 📌 Dates and times of attempted shutdown.
- 📌 The methods you have already tried (USSD, app, phone settings).
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If the answering machine continues to work after all the manipulations, the most likely cause is a conflict between the MIUI settings and the operator’s services, in which case only a complete reset of the network settings will help (see the next section).
6. Additional methods: resetting network settings
If the standard methods didn't work, try resetting your network settings to Redmi 9, which will delete all stored mobile settings, including possible autoresponder configuration errors.
- Open the Settings. → SIM-maps and mobile networks.
- Slip on Network Settings Reset (or Mobile Network Reset).
- Confirm the action by entering PIN-code.
- After reset, restart the phone.
This method is also useful if:
- 🔄 Autoresponder is activated spontaneously after the update MIUI.
- 🔄 Call forwarding settings are getting lost.
- 🔄 The operator claims that the service is disabled, but it continues to work.
⚠️ Warning: Resetting your network settings will delete all stored Wi-Fi networks, passwords and mobile internet settings. Write down important data in advance or back up through Settings → System system → Backup.
If that doesn't work, the last option is to completely reset the phone to factory settings, but it's only a last resort, because it will delete all the data from the device.
7. Frequent errors and their solutions
When you turn off your answering machine, Redmi 9 users often face typical problems, and let's look at the most common ones and how to solve them:
| Problem. | Possible cause | Decision |
|---|---|---|
| The answering machine is turned on itself after restarting. | Conflict between settings MIUI and SIM-card | Disable the function via USSD and in phone settings, then reset the network |
| USSD-teams are not working | Outdated version of firmware or operator lock | Update MIUI or use the operator app |
| There's no "Appealer" on the menu. | The function is managed by the operator only. | Check your status through your personal account or support call |
| After the shutdown, the calls don't reach. | Error in redirect settings | Check Settings → Call forwarding and reset them |
If none of these methods worked, check to see if the phone has third-party call management apps (like Truecaller or Call Recorder) that may conflict with system settings.
Last tip: If you often experience mobile phone issues on Redmi 9, consider installing custom firmware (like Pixel Experience or LineageOS) that doesn’t have an autoresponder built in, and call management is easier.