How to set up call forwarding on Xiaomi phone: all the ways and nuances

Call forwarding on Xiaomi smartphones is an indispensable feature for those who often switch between devices or do not want to miss important calls. Unlike most Android phones, where the setting is hidden in the depths of the menu, MIUI offers several ways of activating - from standard settings to hidden commands for experienced users. But even in the latest versions of the firmware (MIUI 14/15), many face problems: calls are not redirected, the function spontaneously turns off or only works for individual contacts.

In this guide, we will analyze all the current methods for configuring redirects on Xiaomi, Redmi and other phones. POCO — from basic to advanced, including USSD-Special attention will be paid to the typical errors: why the redirect may not work on the Redmi Note 12 or Xiaomi 13T, How to check the status of the function without access to the menu, and what to do if after the update MIUI We've got the parameters gone. We've put together the actual ones for convenience. USSD-codes for all Russian operators (2026) and added interactive checklists so that you do not miss a single step.

1.What is call forwarding and why is it needed

Call forwarding is the automatic redirection of incoming calls to another number, which works at the carrier level, so it does not depend on the phone or Internet access on, and on Xiaomi smartphones it can be configured for different scenarios:

• 📞 Always redirect all incoming calls (for example, to your work phone).
• 🚫 If you are busy, when you are talking on another call.
• 📵 If no response is given, after 15 to 30 seconds of inactivity.
• ❌ If not available – when the phone is off or out of coverage.

In practice, redirection is useful in situations:

• 🔄 You are temporarily using a second number (e.g. corporate number) SIM), You want to receive calls from the main.
• 🌍 Traveling abroad and want to avoid roaming by redirecting calls to your local area SIM.
• 📱 Switch to a new phone but haven’t told your contacts about the number change yet.
• 🛠️ Phone repaired, but you need to stay connected.

⚠️ Note: Redirects may be paid for by some operators, such as Tele2 and Iota take up to 3 ₽/For redirected calls, check the rates with your provider before activating!

It is important to understand that the feature only works for voice calls. SMS, messenger messages or push notifications are not redirected, and forwarding is not compatible with services like Anti-Aon or Blacklist - if you have these options activated, turn them off first.

2. Method 1: Configure via the phone menu (MIUI 14/15)

The easiest method is to use the built-in MIUI settings. The interface may vary slightly depending on the model (Xiaomi 13 Pro, Redmi Note 11, POCO F5, etc.), but the overall algorithm is the same.

1. Open the Phone app (Trainer icon).

2. Click on the three dots in the upper right corner and select Settings → Additional settings.

3. Go to the Call Redirection section (some firmware may call Redirection).

4. Choose. SIM-Card (if you have dual-SIM) and type of forwarding:

5. Enter the number you want to redirect calls to (+79XXXXXXXX or 89XXXXXXXXXXXX) and click Enable.

6. Confirm activation - the system will send USSD-You'll get the call to the operator in 5-10 seconds. SMS-notification of successful setup.

Check the balance. SIM-Cards (the service may be paid)

Make sure the number for forwarding is available

Turn off "Airplane Mode" and "Do Not Disturb"

Remember. USSD-deactivation-->

⚠️ Note: On some models (Xiaomi) 12T, Redmi 10C) The "Redirect" section may not be on the menu, and this is due to the operator's policy (for example, MTS or Beeline block access to the settings). USSD-codes (described in the following section).

3. Method 2: USSD-quick-fix

If the phone menu does not allow you to set up a redirect, or you prefer a faster method, use it. USSD-They work on all Xiaomi models, regardless of the version. MIUI. Below are the current codes for Russian operators (2026):

To activate the redirect:

1. Open the Phone app and go to the Keyboard tab.
2. Enter. USSD-code for your operator (replace) 79XXXXXXXX target number).
3. Press the call button. In a few seconds, an SMS will come back with a confirmation.

To disable, use a deactivation code (e.g., ##21# for full shutdown). To check if the redirect is active, send a request *#21#, and the operator will send a response with the current settings.

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If USSD-The codes are not working, try adding them. + before the number (e.g, 21+79XXXXXXXX#). Some operators require an international format.

Advantage USSD-Teams are working even if they work:

• 📵 Phone is discharged or turned off (the setting is saved by the operator).
• 🔄 You changed your smartphone, but SIM-map remains the same.
• 🚫 V MIUI no section “Redirection".

Method 3: Redirection through settings SIM-map

On some models (Xiaomi 13 Lite, POCO X5 Pro) forwarding can be configured via the menu SIM-This method is less well known, but sometimes works where standard methods are not available:

1. Go to Settings. → SIM-maps and mobile networks.

2. Choose the right one. SIM-card (if two of them).

3. Click on Additional Settings → Call forwarding.

4. Activate the desired type of redirect and specify the number.

If this section is not available, try an alternative path:

Settings → Applications → Application Management → Phone → Default settings → Redirect.

⚠️ Attention: On firmware MIUI Global (for international market) section "Redirect" may be called Call Forwarding. If you use informal firmware (for example, Xiaomi.eu), some features may not be available.

Through the phone menu|USSD-code|Settings SIM-map|I don't use redirects.-->

5.Why redirects don't work: typical problems and solutions

Even after setting it up properly, redirects may not work, and here are the most common reasons and ways to fix them:

If you have activated a redirect, but calls still arrive at the main number:

1. Check the balance – the operator may not have enough funds to activate the service.
2. Send. USSD-*#21# – If the answer is empty, the function is not active.
3. Make sure the number for forwarding is available (not locked, not roaming).
4. Restart your phone – sometimes the settings are only applied after the reboot.

On Xiaomi models with Dual-SIM (e.g. Redmi Note 12 Pro+), redirects may conflict with other services:

• 📶 4G Calling (VoLTE) – Turn it off in Settings → SIM-map → Challenge 4G.
• 🔄 Switching data between SIM — prioritize SIM call-in.

6. Alternative methods: applications and services

If the standard methods don't work, you can use third-party solutions, which are less reliable (depending on the Internet and the application), but sometimes help:

• 📱 Google Voice, which allows you to redirect calls over the Internet, is suitable for international calls, but requires registration.
• 🔄 Call Forwarding Apps (e.g. Call Forwarding from Simpler) Work through USSD, but with a user-friendly interface.
• ☁️ Cloud PBX services like Zadarma or Mango Office for Business, redirect calls through virtual PBX.

To set up via Google Voice:

1. Install the app from Google Play.
2. Register your account and get a virtual number.
3. In the settings, enable call forwarding to your primary number.

⚠️ Attention: Redirect applications require constant internet access and can drain the battery, and they don't work if the main phone is turned off.

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Standard forwarding through the operator is more reliable than third-party applications, since it does not depend on the Internet and the state of the smartphone.

7. How to disable redirection

To deactivate call redirection, use one of the following methods:

• 📱 Through the phone menu: Phone → Settings → Call forwarding → Shut down.
• 📞 USSD-Codes: Cancel all rules: ##002# Cancel "Always": ##21# Cancel "If busy": #67#
• 💬 SMS command: Send to 2121 (for MTS) or 5050 (for Beeline) text OFF.

After disabling, check the status with the command *#21# - the answer should be "Disable" or "Not active".

If the forwarding is not disabled:

1. Reboot the phone.
2. Check the balance – there may be a lack of funds for deactivation.
3. Contact the operator to request resetting.

FAQ: Frequent questions about redirects to Xiaomi