How to set up call forwarding on Xiaomi smartphone: all methods and codes

Call forwarding to Xiaomi is a useful feature that allows you to redirect incoming calls to another number when you are unavailable, busy or out of coverage. Setup takes a few minutes, but requires an understanding of the types of forwarding and the features of working with the firmware. MIUI. In this article, we will analyze all the ways of activation: through the phone menu, USSD-codes, and also consider common errors and their solutions.

It is important to consider that the redirect possibilities depend on your mobile operator. Some tariffs limit this feature or charge an additional fee. Before setting up, check the terms of your tariff plan - for example, MTS, Beeline or MegaFon may have different rules. Also remember: forwarding consumes minutes of your package if the call is redirected to a paid number.

The article is relevant for Xiaomi, Redmi and POCO smartphones based on MIUI 12-15 (including Xiaomi 13/14, Redmi Note 12/13, POCO F5/X5). Instructions are universal, but the location of menu items may vary slightly depending on the version of the shell.

Types of call forwarding to Xiaomi: which one to choose?

Xiaomi smartphones have four main types of redirects, each of which solves a specific problem, depending on the situations in which you want to redirect calls:

• 📞 Unconditional forwarding – all incoming calls are redirected to the specified number immediately, regardless of your status (phone on or off), suitable if you are temporarily using another device.
• 🚫 If the number is busy, it activates when you're on the phone, useful for business users who can't miss important calls.
• ❌ If there is no answer, it works if you don't pick up the phone for 15 to 30 seconds (time is adjustable), ideal for those who often forget their phone in another room.
• 📵 If out of range, it redirects calls when the smartphone is off or not catching the network, mandatory for travel to places with poor coverage.

You can activate all types at once, or you can select only the ones you want, for example, if you are often on the subway (where there is no communication), but you always pick up the phone, you just need to set up a redirect only for the "out of range" case, but unconditional redirect turns off all other types - use it with caution.

Configure forwarding via the phone menu (MIUI 14/15)

The easiest way is to use the built-in MIUI settings. The interface may vary slightly depending on the model, but the overall algorithm is the same:

1. Open the Phone app (the tube icon on the home screen).
2. Press three points (⋮) in the upper right corner and select Settings.
3. Go to the section Additional settings → Call forwarding.
4. Select the type of redirect (e.g., Voice calls → Always redirect for unconditional).
5. Enter the number to which the calls will be redirected in the format +79XXXXXXXX or 89XXXXXXXXX (without spaces).
6. Click Enable and confirm the action.

Once activated, an arrow (→) will appear in the status bar, signaling that the redirect is on. To turn it off, go back to the same menu and press Turn it off.

Make sure that SIM-The card supports forwarding (not all virtual operators provide it)

Check your account balance (some operators charge an activation fee)

Record the number to which the calls will be redirected

Turn off the "Do Not Disturb" mode if it is active-->

USSD-Codes for quick forwarding to Xiaomi

If the phone menu is not available (for example, due to a malfunction) MIUI) Or you prefer quick commands, you can use them. USSD-They're universal and they work on all operators. Below is a list of codes for different types of forwarding:

To use the code, open the Phone app, go to the Keyboard tab and enter the combination (e.g. *21*79123456789#). Once you press the call button, you will receive a notification of successful activation.

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If USSD-The code is not working, check if your operator is blocking it. For example, Tele2 may require the service to be activated in advance through your personal account.

Important: When used USSD-The number must be entered without spaces or special symbols (+7), replace "+" on "8" (e.g, +79123456789 → 89123456789).

Redirection through settings SIM-cards (for two sims)

If your Xiaomi supports two of your SIM-You can set up forwarding for each card, and it's convenient if you use one SIM for work and the other for personal calls:

1. Open the Settings. → SIM-maps and mobile networks.
2. Choose. SIM-The card you want to set up a redirect for (for example, SIM 1).
3. Click on Call Redirection and select the type (as in the previous section).
4. Specify the number for redirection and save the settings.

Please note that both SIM-The cards support forwarding, the calls will be forwarded independently, for example, you can set up unconditional forwarding to SIM 1 and forwarding in the absence of a response to SIM 2.

Common Problems and Their Solutions

Sometimes redirects to Xiaomi work incorrectly, and here are the typical situations and ways to fix them:

• 🔄 Calls are not redirected: Check your account balance - some operators block the service when the balance is negative. Make sure the redirect number is correctly (no errors). Reboot your phone - sometimes crashes MIUI interfere with.
• 📵 Redirects turn off themselves: This may be due to an update to the operator's network. Try re-activating it through the network. USSD-Check if settings are reset after rebooting (if so, reset network settings to Settings). → SIM-map → Resetting network settings).
• 🔕 Impossible to disable redirect: Use USSD-Deactivation code (e.g. ##21# for unconditional forwarding) If the code does not work, contact the operator - the service may be blocked at the level SIM-map.

If the problem is not solved, try resetting the network settings:

1. Go to Settings. → SIM-maps and mobile networks → Resetting network settings.
2. Confirm the action and restart the phone.
3. Reconfigure the forwarding.

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If the redirect does not work after all the manipulations, the reason may be blocking by the operator, for example, MegaFon sometimes requires proof of identity to activate the service.

How do I check if the redirect is working?

To make sure that the redirect is set up correctly, follow the following steps:

1. Call your number from another phone.
2. If the redirect works: Unconditional, the call will go to the specified number; when you forward by employment, your phone will ring first, and if you pick up the phone, the call will not be redirected; if you forward without a response, wait for the beeps to end (usually 20-30 seconds).

*#21#

If the call is not redirected, reset the setting or contact the operator, and make sure that the number to which the calls are going is not restricted (for example, it is not blocked or blacklisted).

⚠️ Note: Some operators (e.g. Beeline) may charge for each forwarded call, even if you have unlimited outbound calls.

Redirection through third-party developers’ applications

If standard MIUI tools don't suit you, you can use third-party apps that offer advanced features, such as:

• 🕒 Flexible rules (redirection of calls on schedule).
• 📱 Conditional forwarding (for example, only for contacts from a particular group).
• 🔄 Automatic shutdown after the time has expired.

Popular applications:

• Call Forwarding (available on Google Play) – a simple interface with support USSD-code.
• Truecaller – in addition to identifying calls, allows you to configure redirect rules for spam numbers.
• Tasker – for advanced users, allows you to create complex scenarios (for example, redirect only during working hours).

Check reviews and ratings before installing – some apps may contain ads or require unnecessary permissions, and remember that third-party programs do not always work reliably with MIUI due to system limitations.

⚠️ Note: Redirect applications may conflict with built-in features MIUI. If after installation calls stopped being redirected, disable third-party software and configure forwarding through the standard menu.

FAQ: Frequent questions about redirecting to Xiaomi