How to set up call forwarding to Xiaomi: a step-by-step guide

Call forwarding on Xiaomi smartphones is a useful feature that allows you to automatically redirect incoming calls to another number. This is convenient if you use a second phone temporarily, want to forward work calls to a personal number or just don’t want to miss important calls when the main device is not available. However, many users have difficulty configuring this option: where to look for the desired menu, which options to choose and why the redirect sometimes does not work.

In this article, we will discuss in detail how to enable redirects on Xiaomi, Redmi and other phones. POCO (including models MIUI 12/13/14 You will learn about all types of redirects, the nuances of working with the HyperOS. SIM-You can use maps of different operators and common bugs that prevent the function from working properly. And if you've never used this option, don't worry: we'll give you step-by-step screenshots and explanations for beginners.

What is a Call Redirection and Why You Need It

Call forwarding is a mobile service that automatically redirects incoming calls from your number to another phone, and it works at the operator level, so its settings depend not only on the smartphone model, but also on the tariff plan.

Main use cases:

• 📱 Temporary phone replacement: if your Xiaomi is on repair and calls need to be received on the spare phone.
• 💼 Separation of business and personal calls: for example, forwarding from corporate SIM personal number after 18:00.
• 🌍 Roaming: To avoid high tariffs on incoming calls abroad, they can be redirected to local SIM-map.
• 🔕 Spam filtering: Some users set up a virtual number redirect to weed out unwanted calls.

It is important to understand that forwarding is not the same as call synchronization (as in Google Duplex or Mi Cloud).It is a separate network service that can be paid or free depending on the operator. For example, MTS and Beeline basic forwarding is usually included in the tariff, and Tele2 may require the connection of the option.

⚠️ Note: If you use two numbers on the same phone (Dual) SIM), Redirection should be set up separately for each SIM-The settings of one card do not apply to the second card!

Types of redirects to Xiaomi: which to choose

There are four types of redirects available on Xiaomi smartphones, and they differ in the conditions of operation:

On most Xiaomi phones, you can enable multiple types of redirects at the same time, for example, you can set up a redirect if you are busy to one number and if there is no response to another. However, some carriers limit the number of active rules (usually no more than 2-3 at a time).

Tip: If you only need a redirect at a certain time (e.g. 20:00 to 8:00), you have to turn it on and off manually — there is no automatic schedule in standard MIUI settings. Alternatively, use applications like Tasker or MacroDroid to automate.

Step-by-step: how to enable redirects to Xiaomi

The setup process is the same for most Xiaomi, Redmi and POCO models (including Xiaomi 13/14, Redmi Note 12/13, POCO X5/F5, etc.) The only difference is the location of menu items depending on the shell version (MIUI or HyperOS).

1. Open the Phone app (the handset icon on the home screen or in the app menu).
2. Press three points (⋮) in the upper right corner and select Settings.
3. Go to Calls → Call forwarding (on some models, the path may look like Settings → Additional → Redirect).
4. Choose. SIM-The card you want to set up a redirect for (if you have dual). SIM).
5. Click on the type of redirect (for example, Always or If there is no response).
6. Enter the number to which the calls will be redirected in the format +79XXXXXXXX or 89XXXXXXXX (No spaces and no dash. Press Enable.

After activation, an icon will appear in the status bar ↗️ (arrow up), and the settings next to the redirect type will show the number to which the calls are being redirected. To turn off the function, go back to this menu and click Turn off.

Make sure that SIM-The card is active and catches the network|Check the balance (some operators have paid service)|Write down the number to which you will forward the calls.|Turn off the "Do Not Disturb" or "On the Plane" modes"

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Important: If the redirect doesn’t work after setting up, check if your plan supports this service. For example, MegaFon may block redirects on corporate rates, and Yota requires a separate connection.

Frequent problems and their solution

Even after you set it up properly, redirects may not work, and here are the most common reasons and ways to fix them:

• 🚫 Service not activated by the operator: some tariffs (especially prepaid ones) require connecting forwarding via the operator USSD-For example, send a team or a personal account for Beeline *110*21*number # for MTS — *21*number#.
• 🔄 Conflict with other services: If you have Call Waiting or Conference Connection connected, they may block redirects. SIM-map.

If you see a sign-up error when you try to enable a forwarding, it means that the operator does not support the function or there are not enough funds in your account.

1. Try sending it. USSD-manual command (see list of commands below).
2. Call the operator’s support and check if the service is available at your rate.
3. Check the balance and replenish the account if necessary.

⚠️ Note: On HyperOS phones (e.g. Xiaomi 14 or Redmi) K70) The path to the redirect settings may be different. If you don't find the call forwarding section, try the path: Settings → Annexes → Phone. → Call settings → Redirection.

USSD-commands for manually configuring redirection

If the standard settings MIUI It does not work, you can turn on the redirect directly through USSD-It's a versatile way that works on any phone, including Xiaomi:

To send a team:

1. Open the Phone app.
2. Go to the keyboard tab (where you dial the number).
3. Enter the command (e.g. *21*79123456789#) and press the call button.
4. Wait for SMS or notifications of successful activation.

If nothing happens after entering the command, check:

• 📶 Is the number entered correctly (without spaces, with the country code).
• 💰 Is there enough money in the account (some operators charge activation fees).
• 📱 Does yours support you? SIM-map USSD-Teams (virtual operators like Tinkoff Mobile may have restrictions).

💡

If USSD-commands are not working, try entering them through the engineering menu: dial ##4636##, select Phone Information and manually send the command to the input field.

How to check if the redirect is working

To make sure that the redirect is set up correctly, follow the following steps:

1. Call your number from another phone, and if a redirect is always on, the call should be redirected to the number immediately.
2. If there is no response, wait for 20-30 seconds without a response - the call must switch.
3. Send. USSD-request for status check (see table above) The response message should indicate which number the forwarding is configured to.
4. Check the icon in the status bar: if the redirect is active, an arrow will appear next to the network indicator ↗️.

If the redirection does not work:

• 🔄 Restart your phone – sometimes the settings only apply after a reboot.
• 📡 Check if In-plane mode or Charge Saving is enabled (they can block network functions).
• 📞 Make sure the number to which the calls are being redirected is available (not turned off, not roaming).

On some Xiaomi models (e.g. Redmi 10C or POCO M5), a notification may appear after the redirect is enabled: Call forwarding is active. If it is not, check the settings again.

Redirect to Xiaomi with two SIM-map

If your Xiaomi supports Dual SIM (e.g. Xiaomi 13 Pro, Redmi Note 12 Pro+), the redirect should be configured separately for each card.

1. Open the Settings. → SIM-maps and mobile networks.
2. Choose. SIM-The card you want to set up a redirect for (for example, SIM 1).
3. Click Call Settings → Call Redirection.
4. Select the type of redirect and enter the number.
5. Repeat the steps for the second. SIM-cards, if necessary.

Please note:

• 📱 In some models (for example, POCO X3 Pro) redirects may only work on one SIM-map.
• 🔄 If both SIM-If the operators are different, check the tariffs - some block forwarding to other networks.
• 📵 If one of them SIM-maps disabled (for example, in the settings selected Only SIM 1), the forwarding will not work on it.

If you use eSIM (like the Xiaomi 13 Lite), the setup process is the same as for the physical one. SIM-The only difference is in the menu. SIM-Cards and mobile networks need to choose eSIM instead of a physical card slot.

💡

On dual-SIM phones, redirects work independently for each card. The settings of one SIM do not affect the other, even if they are from the same carrier.

FAQ: Answers to Frequent Questions