How to set up redirects on Xiaomi phones: all the ways

Call forwarding on Xiaomi smartphones is a useful feature that allows you to redirect incoming calls to another number when your phone is not available. This is true in situations where you are out of coverage, the phone is dead or you just don’t want to miss an important call. However, many users have difficulty configuring this option due to the features of the MIUI firmware and the differences between carriers.

In this article, we will analyze all the current ways to configure redirects on Xiaomi, Redmi and other devices. POCO — standardized MIUI before USSD-You will learn how to enable conditional and unconditional forwarding, check its status and cancel it if necessary. MIUI 12 to MIUI 15) and c SIM-cards of various operators (MTS, Beeline, MegaFon, Tele2).

1. What is a redirection and why is it necessary

Call forwarding is a telephone service that automatically redirects incoming calls to a pre-defined number, and it works at the carrier level, so its setting depends not only on the phone model, but also on the tariff plan.

Main use cases:

• 📵 Phone is discharged or turned off – calls will be redirected to a backup number.
• 🌍 You are outside the network coverage area – for example, in the subway or outside the city.
• 📞 Busy on another call, new call goes to alternate number.
• ⏳ No response during 20-30 Seconds – the call is forwarded after a timeout.

On Xiaomi smartphones, redirects are configured either through the settings menu or USSD-Before setting up, check the terms with your provider.

2. Method 1: Configure forwarding through the MIUI menu

The easiest way to enable redirects is to use the built-in MIUI settings. The interface may vary slightly depending on the firmware version, but the overall algorithm remains unchanged.

Instructions for MIUI 14/15:

1. Open the phone application (pipe icon).
2. Click on the three dots in the top right corner and select Settings.
3. Go to the section Additional settings → Call forwarding.
4. Choose. SIM-map (if there are two) and type of forwarding: 🔄 Always – unconditional forwarding (all calls go to another number). 📞 If you are busy, only when you are talking. ❌ If there is no answer, after 20-30 wait. 📵 If not available – when the phone is off or offline.

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Turn on

Nana MIUI 12/13 The path may look like this: Settings → SIM-maps and mobile networks → Call forwarding. If you don't have a menu item, your carrier doesn't support settings through your phone interface, you'll have to use it. USSD-Teams (see next section).

Make sure that SIM-card|Check the balance (some operators charge a fee)|Write down the number for forwarding.|Turn off "In the Airplane" mode"-->

3. Method 2: USSD-forwarding

If Xiaomi does not have a redirect option, it can be activated using special USSD-This method works on all models (Redmi Note 12, POCO X5, Xiaomi 13T etc.) regardless of the version MIUI.

The main teams for Russian operators:

Examples of use:

• 📞 To enable the forwarding of all calls to the number +79123456789, type: *21*79123456789# and press the call button.
• ❌ To disable unconditional redirect: ##21#
• ℹ️ To check where your calls are being redirected: *#21#

⚠️ Note: Some tariffs Tele2 and Iota USSD-In this case, use the operator's personal account or mobile application.

Method 3: Redirection through operator applications

Many carriers offer their own mobile applications where you can manage redirects without any problems. USSD-This is convenient if you change your settings often or use several commands. SIM-map.

Instructions for popular operators:

• 🟢 MTS: Open the My MTS application, go to the Services → Management of services → Redirect. You can turn on/off the function and specify the number.
• 🟡 Beeline: In the My Beeline app, select Services → Redirects. All 4 redirects are available.
• 🔴 MegaFon: In the Personal Account of MegaFon, go to the Services → Redirection. You can also set the waiting time before redirection (10-30 seconds).
• 🔵 Tele2: My Tele2 may be called Call Redirection. Some tariffs require a paid option.

Advantages of this method:

• 📱 No need to remember. USSD-team.
• 🔄 You can quickly change the forwarding number.
• 📊 Service status and history of changes.

⚠️ Note: When using carrier applications, make sure you have the latest version installed. Older versions may not support redirection.

💡

If calls are not redirected after setting up the redirect, restart your phone or temporarily turn off the power saving mode to SIM-card MIUI.

5. Features of redirecting to Xiaomi with two SIM-map

Xiaomi’s Dual SIM-enabled smartphones (Redmi Note 11 Pro, POCO F5, Xiaomi 12T, etc.) allow you to configure redirects separately for each card.

How to set up a redirect for each SIM:

1. Open the Settings. → SIM-maps and mobile networks.
2. Choose. SIM-The map you want to redirect to.
3. Go to Call Redirection and set up the settings (as in Method 1).
4. Repeat the steps for the second. SIM-maps if necessary.

Important points:

• 🔄 Redirect works independently for each SIM-Calls from the first card will not be redirected to the second card number (and vice versa).
• 📵 If both SIM-cards support forwarding, you can configure the redirection of calls from one card to another (for example, from work to personal).
• ⚠️ On some devices, when actively redirecting on one SIM The second card may temporarily lose contact (bug) MIUI 13, corrected in MIUI 14).

If you use eSIM together with a physical SIM-However, some operators (e.g. MegaFon) may restrict the function for eSIM at certain rates.

6.How to Cancel a Redirect to Xiaomi

You can disable redirects in several ways - through the phone menu, USSD-We'll look at each option in detail.

Method 1: Through the MIUI settings

1. Open Phone → Settings → Additional settings → Call forwarding.
2. Choose. SIM-map and type of redirect you want to disable.
3. Press Disable or move the slider to the off position.

Method 2: USSD-cancel

Use the following commands depending on the type of redirect:

• 🔄 Unconditional redirection cancellation: #21#
• 📞 Cancel employment: ##67#
• ❌ Cancellation without answer: #61#
• 📵 Cancel when unavailable: #62#
• ℹ️ Cancel all types of redirects: ##002#

Method 3: Through the operator's application

In your operator’s mobile application (My MTS, My Beeline, etc.) find the Redirect or Call Redirect section and disable the function.

⚠️ Note: After cancellation of redirection through USSD-The command may need to restart the phone to make the changes take effect. MIUI.

💡

The ##002# command cancels ALL redirect types at once. Use it if you don't remember which type was activated.

7. Frequent problems and their solutions

When setting up a redirect to Xiaomi, users often encounter common errors, and let’s look at the most common ones and how to fix them.

Problem 1: No "Call forwarding" item in the settings

Possible causes and solutions:

• 📱 An outdated version MIUI — Update the firmware through Settings → The phone. → Updating the system.
• 📡 Operator does not support the function - check the tariff in your personal account or check with support.
• 🔧 Hidden settings – try entering in the dialer: ##4636## Then select Phone Information → Settings → Enable redirect (does not work on all models).

Problem 2: Redirects are turned on, but calls are not redirected

What to do:

• 🔄 Check balance – some operators block service when a negative balance is in place.
• 📵 Make sure the receiving phone is on and available.
• 🔧 Turn off the energy saving mode for SIM-maps in Settings → Battery → Selection of energy saving regime.
• 📡 Re-register online: turn on Flight Mode for 10 seconds, then turn off.

Problem 3: After the MIUI update, the redirect has gone wrong

This is a well-known bug in MIUI 13-14 firmware.

1. Turn off redirects through USSD-team ##002#.
2. Reboot the phone.
3. Enable redirects again via the menu or USSD.

If none of these methods worked, contact Xiaomi support via the official chat or Mi Community forum, specify the phone model, MIUI version and carrier version, which will speed up the solution.

FAQ: Answers to popular questions