Redirect calls to Xiaomi: how to set up in 2 minutes

Call forwarding on Xiaomi smartphones is a useful feature that allows you to automatically redirect incoming calls to another number, which is true when you are temporarily unavailable, use a second phone or want to forward work calls to your personal device. Despite the apparent simplicity, many users face difficulties in configuring — especially when it comes to Redmi or POCO models with custom firmware.

In this article, we’ll look at all the ways you can activate redirects, from standard MIUI settings to USSD-command and carrier services, how to set up conditional and unconditional redirects, check active rules and disable redirects if you don’t need them anymore, and also the common errors that may cause the function to fail and how to fix them.

What is a Call Redirection and Why You Need It

Call forwarding is a telephone service that automatically redirects incoming calls from your number to another, and comes in several types:

• 📞 Unconditional – all calls are redirected immediately, without a signal on the main phone.
• 🕒 Time---activates if you don't respond within a given interval (usually 15-30 seconds).
• 🚫 When busy – activates when your line is busy with another conversation.
• ❌ Inaccessible – works if the phone is off or out of coverage.

On Xiaomi smartphones (including Redmi Note 12, POCO X5, Mi 11 and others), the feature is built into MIUI firmware, but its operation depends on the support of the carrier. For example, MTS, Beeline and MegaFon provide the service for free, and some virtual operators (such as Yota or Tele2) can charge a fee.

Important: Redirects consume minutes of your tariff, both outgoing and incoming. If you have unlimited calls, this is not critical, but with a limited package, minutes will be written off for both numbers (original and forwarded).

Method 1: Configure via the phone menu (MIUI 12-14)

The easiest method is to use the built-in MIUI settings. The interface may vary slightly depending on the firmware version and smartphone model, but the overall algorithm is the same. Consider the Xiaomi Redmi Note 11 with MIUI 14:

1. Open the phone application (pipe icon).
2. Click on the three dots in the top right corner and select Settings.
3. Go to the Calls section → Call forwarding.
4. Select the type of redirect (e.g. Always for Unconditional).
5. Enter the number to which the calls will be redirected and click Enable.

If there is no call forwarding, this may mean:

• 📵 Your operator does not support the function (check on the provider’s website).
• 🔄 The phone has an unofficial firmware (e.g., Pixel Experience) where this partition is removed.
• 📱 You have a double-sim device and you need to choose the right one. SIM-map.

Make sure that SIM-The card is active and catches the network|

Check the balance (some operators have paid service)|

Turn off In-Airline mode |

Restart your phone if the settings don’t show up-->

Method 2: USSD-quick-fix

If you're on the menu MIUI does not allow you to configure the redirect (or you prefer a universal method), you can use it USSD-They work on all smartphones, including Xiaomi, regardless of the firmware version. The main thing is to know the syntax of commands for your operator.

Here are the standard activation codes (replace the number with the target number):

To enter the code:

1. Open the Phone app.
2. Go to the keyboard tab.
3. Enter the code (e.g. *21*79123456789#) and press the call button.
4. Wait for SMS or notifications of successful activation.

⚠️ Note: Some tariffs are blocked by operators USSD-If nothing happens after you enter the code, contact your ISP support.

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If you use redirects frequently, save USSD-The codes in Contacts are called "Redirect on/off." So you don't have to memorize the combinations.

Method 3: Configure via operator (MTS, Beeline, MegaFon, Tele2)

Some carriers offer alternative ways to manage redirects, such as through a personal account, a mobile app or a voice menu, which is convenient if you don’t have access to your phone or want to set up complex rules (for example, redirect only for certain contacts).

Let’s look at the procedure for popular operators:

• 📡 MTS: Send. SMS textual 21Number on 4455 (for example, 2179123456789). Or dial it *111*21*Number # and follow the voice prompts.
• 📡 Beeline: Enter USSD-*21*Numer# (as in method 2) or go to your personal account on the website, Services section → Redirection.
• 📡 MegaFon: Dial it up *21*Number # or use the command *105*21*Number #. You can manage through the MegaFon application (section My services).
• 📡 Tele2: Activate using the code *21*Numer#. Paid service - charged as an outgoing call (about 3 rubles / min).

If you use a virtual operator (e.g. Yota, Tinkoff Mobile), check the tariff terms – forwarding may not be available or paid. For example, Yota only works on unlimited minutes.

Redirected to two-sim Xiaomi (Redmi, POCO)

If your Xiaomi supports two of your SIM-cards (e.g. Redmi Note 10 Pro or POCO F4), When setting up a redirect, several nuances must be taken into account:

1. The function is set up separately for each SIM-If you activate the redirect on the first SIM, it doesn't affect the second.
2. Settings menu → Calls, select the right one. SIM-map.
3. USSD-codes are also linked to a specific SIM – enter them from the line you set up the redirect for.

On some models (e.g. Xiaomi) 12T) when activating redirection on one SIM-The second card may temporarily lose communication. It's normal behavior -- once the function is disabled, everything will recover.

⚠️ Note: If you use eSIM on Xiaomi, redirects may not work due to operator restrictions.

Typical problems and their solutions

Call forwarding to Xiaomi doesn’t always work the first time, and here are the most common mistakes and ways to fix them:

If after all the manipulations, the redirection does not work:

1. Reboot the phone.
2. Check if the application blocks the function to save battery (e.g., Safety → Optimization).
3. Update your MIUI firmware to the latest version.
4. Reset network settings: Settings → SIM-maps and mobile networks → Resetting network settings.

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If the redirect doesn’t work on Xiaomi with custom firmware (like LineageOS), try installing the official one. MIUI or use exclusively USSD-code.

How to turn off call forwarding

To deactivate call redirection, use one of the following methods:

• 📱 Through the menu: Return to Settings → Calls. → Redirect calls and disable the function.
• 📞 USSD-Enter ##21# (for unconditional), #61#, #62# or #67# depending on the type.
• 💻 Through operator: Send SMS with text 0 to a short number (for example, 4455 for MTS).

After disabling, it is recommended to check the redirect status with the command *#21# - sometimes operators do not reset the settings immediately.

Important: If you are selling or transferring your phone to another person, be sure to turn off the redirect so that new owners don’t get your calls!

FAQ: Frequent questions about redirects to Xiaomi