How to set up an answering machine on Xiaomi: all the ways and secrets

The answering machine on Xiaomi smartphones is a useful feature that allows you to avoid missing important calls when you are busy or unavailable. However, the standard voice greeting often sounds too formal or does not reflect your personality. In this article, we will discuss all possible ways to change the answering machine on Redmi, POCO and other Xiaomi devices, including hidden settings and bypassing the limitations of MIUI.

It's important to understand that the functionality of the answering machine depends on the firmware version, regional settings, and carrier. For example, in some countries, voice mail is provided by the operator, not by the phone itself. We'll look at both options, where the answering machine is controlled via the phone. MIUI And when he's attached to it SIM-map.

If you've never used this feature, check it first, call your phone from another phone and wait for the answering machine to go off, and if you hear a standard message, it means that the function is active and can be personalized.

Checking the answering machine support on your Xiaomi

Before you try to change the greeting, make sure your device supports this feature. In the latest versions of MIUI 14/15, the autoresponder setting may be hidden or absent at all - this depends on the model and region.

Here’s how to check for a function:

• 📱 Open the phone application (pipe icon)
• 🔍 Click on three dots in the upper right corner → Settings
• 🔊 Scroll down to the Autoresponder or Voicemail section
• ❓ If there is no point, then the function is controlled by the operator (see the next section)

On some models (such as Xiaomi 13 Pro or Redmi Note 12), the path may be different: Settings → System apps → Phone → Voicemail. If there is nothing there, do not despair: perhaps your carrier provides its own service.

Change the answering machine through MIUI settings

If your device supports an integrated answering machine, the setup process will take no more than 5 minutes.

1. Open the Phone app and go to Settings (three dots at the top).
2. Select Autoresponder or Voicemail (the name may be different).
3. Activate the slider Enable the answering machine.
4. Click Record the greeting and follow the prompts on the screen.
5. Listen to the recording and save the changes.

Important nuances:

• 🎤 Recording should be no longer than 30 seconds, otherwise the system will cut it automatically.
• 🔊 Use a quiet room – background noises will make the message indistinct.
• 📱 In some models (POCO F5, Redmi K60) The recording is saved in.amr format and can be listened to through any player.

Make sure the microphone is not covered with a cover.|

Check the battery level (minimum 20%)|

Close all background applications for stable operation |

Prepare the text of the greeting in advance (you can write it down on paper)-->

If the recording button is inactive, try resetting the Phone: Settings → Applications → App Management → Phone → Storage → Clear the data. Attention: this will delete the call history!

Setup of the answering machine through the operator

If the phone does not have an answering machine, it is likely that the service is provided by your mobile operator, in which case you can change the greeting in one of the following ways:

To record a personal greeting through the operator:

1. Dial it. USSD-command for your operator (see table).
2. Follow the voice instructions – you usually need to press 1 to set up the answering machine.
3. After the signal, write down your message (time limit - up to 60 seconds).
4. Save the record by following the hints.

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If the operator does not support voice recording, you can download the audio file through a personal account on his website. The format should be.mp3 or.wav, the size is not more than 1 MB.

Please note that some operators charge for using voice mail, for example, Beeline and Tele2 have a paid service. USSD-team#.

Hidden ways to change the answering machine

If the standard methods don't work, alternative solutions can be used, and these are suitable for advanced users who are ready to experiment.

Method 1: Using the Engineering Mode (Engineering Menu)

On some Xiaomi models (e.g. Redmi 9 or POCO X3), the autoresponder settings are hidden in the engineering menu.

1. Open the Phone app and dial ##4636##.
2. Go to the Phone Information section.
3. Scroll down to the Voicemail block.
4. In the Voicemail number field, enter your voicemail number (check it with the operator).
5. Save the changes and restart the phone.

Warning: Do not change other options in the engineering menu – this can disrupt the network!

Method 2: Third-party annexes

If the built-in tools don’t work, install one of these apps:

• 📲 Google Voice – allows you to set up an answering machine through a Google account (does not work in all countries).
• 🎧 Visual Voicemail – an alternative client for voice mail with the ability to record greetings.
• 🔧 Voicemail Plus – a paid application with advanced settings (there is a trial period).

Check reviews before installing – some apps may not support Russian SIM-map.

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Third-party autoresponder applications require additional permissions (access to calls, microphone, contacts) and install them only from official sources (Google Play, AppGallery).

Solving problems with the answering machine

Sometimes when you set up the answering machine, it doesn't work, or it plays back the old greeting, and here are the most common problems and solutions.

If after all the manipulations the answering machine still does not work:

1. Check if the app blocks it to save battery (e.g., Security → Battery → App battery saver).
2. Update the firmware to the latest version – new MIUI builds often fix such bugs.
3. Reset network settings: Settings → SIM-maps and mobile networks → Resetting network settings.

How to remove or disable the answering machine

If you no longer want to use the answering machine, you can turn it off or delete the recorded greeting.

Disconnection via MIUI

Go to the phone settings → Answering machine and:

• 🔘 Turn off the slider Turn on the answering machine.
• 🗑️ Click Delete Greetings if you want to erase the recording.
• 🔄 Restart your phone to apply changes.

Disconnection through operator

To deactivate the service from the operator:

• 📞 Dial it. USSD-command (see table above) and follow the instructions.
• 💬 Send. SMS with the text of the OTCL of the UKH (for MegaFon) or 0 (for MTS) to the short operator number.
• 🌐 Disable the service in the personal account on the operator's website.

Important: once the operator has disabled the answering machine, all saved messages will be deleted without recovery. If you need them, export them first (for example, through the operator's application).

Alternative solutions: cloud services and smart assistants

If Xiaomi’s built-in tools don’t suit you, consider modern alternatives:

• 🌐 Google Voice – allows you to configure an answering machine with advanced features (transcribing messages, email notifications), works over the Internet, but requires a US number (can be obtained through services like TextNow).
• 🤖 Alice from Yandex — if you have a Yandex.Phone service connected, you can configure voice responses through a smart assistant".
• ☁️ Cloud-based PBX services like Zadarma or Mango Office allow you to create a virtual PBX with flexible voice-over settings.

The advantages of cloud solutions:

• ✅ No link to the operator - works even when changing SIM-map.
• ✅ Advanced analytics (calling statistics, recording of conversations).
• ✅ Integration with other services (CRM, messenger).

Disadvantages:

• ❌ It requires a stable internet.
• ❌ Possible delays in response (1-3 seconds).
• ❌ Paid tariffs for extended functions.

FAQ: Frequent questions about the answering machine on Xiaomi