Where to look for call records on Xiaomi Redmi Note 10: all methods and hidden folders

Have you been looking for a recording of an important conversation on your Xiaomi Redmi Note 10 but can't find it? Or want to set up an automatic recording of calls but don't know where those files are stored? In this article, we'll look at all the possible places where a smartphone can store audio conversation files, from standard folders to hidden system directories.

The manufacturer doesn't always make this process intuitive: depending on the version of MIUI, the model (Note 10 Lite, Note 10 Pro or Note 10T) and the firmware region, the paths to the files may differ, and some records are saved encrypted or not displayed at all in the gallery. We have collected up-to-date data for all the modifications to the line, including how to recover deleted files and bypass the limitations of MIUI.

Important: If you use third-party recording apps (like Cube Call Recorder or ACR), the search algorithm will be different, as we’ll explain in a separate section, and if the record suddenly disappears after a system update, check the last section of the problem-solving article.

Standard place for storing records in MIUI

Xiaomi Redmi Note by default 10 keeps the call records in the folder /storage/emulated/0/MIUI/sound_recorder/call_rec/. But it doesn't always work, it depends on the firmware version and the regional settings:

• 📁 Open the Files app (folder icon on the home screen).
• 🔍 In the search box, enter call_rec — The system will show all the folders with records.
• 🎧 If nothing is found, try the path. /storage/emulated/0/Recordings/Call/ (global-level).
• 📱 On some versions MIUI 13+ entries /storage/emulated/0/Android/data/com.android.providers.media/ — Access is only possible through Root or a file manager with superuser rights.

Files are usually.amr or.mp3 and are named by pattern: Call_YYYYMMDD_HHMMSS_XXXXXXXXXX.amr, where XXXXXXXXXX — If you don't see file extensions, turn them on in the file manager settings: → Show hidden files → File extensions.

⚠️ Note: In some regions (e.g. the EU), call recording is disabled by default due to privacy laws, and to activate it, you will need to change your firmware region to India or Russia via Settings. → Additionally. → Region.

How to enable automatic recording of all calls

If the recording is not automatic, you can activate it in the phone settings, and the instructions are different for different versions of MIUI:

For MIUI 12/13/14 (global and Russian firmware):

1. Open the phone application (pipe icon).
2. Click on the three dots in the upper right corner → Settings.
3. Select Call Recording → Automatic Recording.
4. Specify which calls to record: All, Only the Chosen Ones or Only the Unknown Ones.
5. Activate the Record Switch automatically.

For MIUI 11 and older (Chinese firmware):

• 📞 Go to Settings. → Annexes → Phone. → Permits.
• 🔊 Enable permission for audio recording and storage.
• 📱 Return to the Phone, click the Record in the menu and select the mode.

If Call Record is not on the menu, your firmware does not support this out-of-the-box feature, which will help install a third-party application (see next section) or manually edit /system/build.prop via ADB – but this requires unlocking the bootloader.

Check the available space on your phone (minimum 500 MB)

Activate the permission to record audio for the "Phone" application

Turn off the power saving mode for the "Phone" application

Restart your phone after changing your settings-->

Third-party Write Applications: Where They Store Files

If the standard recording feature is not satisfied (for example, due to poor sound quality or lack of an option in your area), Redmi Note 10 users often install alternative programs.

Important: Once you install a third-party recorder, turn off the standard record in MIUI to avoid conflicts. Go to Settings → Applications → Phone → Permissions and turn off access to the microphone for the system application Phone.

If the app doesn't see the recording, check:

• 📌 Permissions to record audio and access to storage.
• 🚫 Blacklisted applications optimized by battery (Settings) → Battery → Optimizing the battery).
• 🔄 Application updates – some versions stop working after updates MIUI.

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If the recording is interrupted after 5-10 minutes, check the energy saving settings: add the recorder application to exceptions (Settings → Battery → Battery Optimization → All applications) and turn off the Deep Sleep mode for it.

Hidden folders and system directories: where else can there be records

Sometimes the call records are stored in non-obvious places, especially if you've used backup or sync functions.

1. /storage/emulated/0/Android/data/com.miui.voiceassist/ – there may be recordings made through the voice assistant Xiao AI (relevant to Chinese firmware).
2. /storage/emulated/0/MIUI/backups/AllBackup/ – If you backed up through MIUI Backup, the records could be archived.
3. /storage/emulated/0/DCIM/.thumbnails/ – sometimes thumbnails of records (for example, for quick viewing) are stored here.
4. /data/user/0/com.android.providers.media/ is a system folder that is only available with Root rights.

To access hidden folders:

1. Use a file manager with Root support (such as Root Explorer or FX File Manager).
2. Enable the display of hidden files in the manager settings.
3. If superuser rights are required, unlock the bootloader via fastboot oem unlock (this will reset the phone!).

⚠️ Note: Getting into system folders without Root can cause malfunctions in the phone. Do not delete or edit files with extensions.db,.odex or.so are critical components. MIUI.

How to Recover Deleted Call Records

If you accidentally delete a record, you can try to restore it. Success depends on how long it has been since you deleted it and whether the phone has been used after that (new data can overwrite old data).

Method 1: Through the basket in the application "Files"

• 🗑️ Open the Files app. → Cart (icon in the lower menu).
• 🔍 Find the deleted file by date or name (for example, Call_20260515_...).
• 📤 Press the file. → Restore.

Method 2: Recovery programs

If the file is not in the Recycle Bin, use utilities like DiskDigger, Recuva (on PC) or Dumpster (an Android app).

1. Install the program and provide access to the storage.
2. Select the Internal Storage section.
3. Filter files by extension.amr or.mp3.
4. Save the recovered files to your PC or cloud.

Method 3: Through a backup of MIUI

If you were backing up through Settings → About Phone → Backup, the records could have been archived.

1. Connect your phone to your PC and copy the backup file (usually) backup_YYYYMMDD_XXXX.mbk).
2. Use MIUI Backup Extractor (Windows) to unpack your archive.
3. Look for files in a folder. MIUI/sound_recorder/ inside the unpacked backup.

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The chances of recovery are maximum in the first 24 hours after deleting, and the more active you are on your phone (installing apps, downloading files), the lower the probability of success.

Problems with recording calls on Redmi Note 10: causes and solutions

Xiaomi Redmi Note 10 users often experience call recordings that don’t work or files that aren’t saved. Here are the typical problems and solutions:

If none of the solutions worked, try resetting the phone app settings:

1. Go to Settings → Applications → Phone → Storage.
2. Click Clear Data and Clear Cache.
3. Reboot the phone.

After resetting, all previous records will be deleted, but the recording function must be re-enabled.

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If the problem has occurred after upgrading to MIUI 14+, try to retrace the previous version via Fastboot. Downgrade instructions are available on the XDA Developers forum for Redmi Note 10 (mojito/sunny model).

How to transfer call records to PC or cloud

So, to keep your important records safe, you should keep them safe.

Method 1: Through USB-cable

1. Connect the Redmi Note 10 to your computer via USB.
2. Select File Transfer (MTP) mode in the notification on your phone.
3. On a PC, open the phone folder and find the directory with the records (see Section 1).
4. Copy files to any folder on your computer.

Method 2: Through cloud services

• 🌥️ Google Drive: Open the folder with records in the Files app, highlight files → Share. → Save it to Drive.
• ☁️ Mi Cloud: Enable synchronization in Settings → Xiaomi account → Mi Cloud → Backup of the device.
• 📤 Telegram: Send files to yourself in Save Messages (limit – 2 GB per file).

Method 3: Automatic synchronization

To automatically copy the data to the cloud:

1. Install FolderSync or Sync by BitTorrent.
2. Set up the task to synchronize the folder /MIUI/sound_recorder/call_rec/ Cloud storage (Google Drive, Dropbox, etc.).
3. Please specify a schedule (for example, daily at 2:00).

⚠️ Note: When using Mi Cloud, recordings can be encrypted. To listen to them on your PC, first download through the official Xiaomi Cloud app for the user. Windows/macOS.

FAQ: Frequent questions about recording calls on Xiaomi Redmi Note 10