Where in the Xiaomi phone is call forwarding: a complete guide with pictures

Why can’t Xiaomi users find a call forwarding?

You're trying to set up call forwarding on your Xiaomi, Redmi or POCO, but you can't find it in the settings? You're not alone. The manufacturer regularly changes the menu layout on different versions of MIUI, and in some firmware, the option is hidden behind additional options, and even experienced users sometimes get lost when they need to urgently redirect calls to another number.

In this article, we’ll look at all the possible ways to access redirect settings on Xiaomi smartphones, from the classic Call Menu to hidden engineering codes. You’ll learn where to look for a feature in MIUI 12/13/14, why it might not be in your model, and how to solve typical problems (for example, when the button is inactive or gray), and provide unique data on support for redirection on Xiaomi budget models 2023-2026, which are not in the official documentation.

Warning: settings may vary depending on the firmware version, carrier, and regional restrictions. If you use Global ROM, China ROM, or custom firmware, check all the options offered.

Standard Way: Where to Look for Redirects to MIUI

In most cases, the redirect option is hidden in the Phone app, and here's the classic route for MIUI 12-14:

1. Open the phone application (pipe icon).
2. Press three points (⋮) top-right.
3. Select the Settings item.
4. Go to the Additional Settings section (or Calls → Redirect in some versions).
5. Slip on call forwarding.

If you have a MIUI 14 on Xiaomi 13/14 or a Redmi Note 12, the path may be shorter.

Phone → Settings (⚙) → Call forwarding

In some firmware (especially for POCO F5 or Redmi K60), the section is called Call Services or Additional. If you don't see the "Redirect" item, try an alternative method (see next section).

⚠️ Attention: On phones with two SIM-cards (Dual) SIM) You need to set up the redirects separately for each SIM. SIM top-of-screen settings.

Alternative ways to access forwarding

If the standard path doesn’t work, try these methods:

• 📱 Through code. USSD: Type ##4636##, then go to Phone Information → Call settings. Some firmware has a redirection.
• 🔧 Engineering menu: Enter #86583## (works on the computer) MIUI 13+). In the menu, select Call Settings. → Call Forwarding.
• 🌐 Through settings SIM: Go to Settings. → SIM-maps and mobile networks → [choose SIM] → Call forwarding.
• 📲 Contacts app: In some versions MIUI Option hidden in Contacts → Settings → Call settings.

If none of these methods worked, the problem may be:

• 🚫 Operator restrictions (e.g. Tele2 or Iota block redirection for fares without option).
• 🔒 Regional settings (in China) ROM function often disabled).
• 📵 Hardware restrictions (budget models like Redmi) A2 or POCO C50 may not support redirection).

Step-by-step redirecting to Xiaomi

When you finally find the redirect menu, you just have to configure it correctly.

To activate the redirect:

1. Select the type (e.g., Always).
2. Enter the phone number where the calls will be redirected (in international format: +79123456789).
3. Press Enable or OK.
4. Confirm the action (it may be necessary to enter) PIN-code SIM-map).

Make sure that SIM-card supports service|Check the balance (some operators charge for activation)|Write down the number to which you will be redirected.|Turn off the "Do Not Disturb" or "On the Plane" modes"

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To disable redirect, go back to the same menu and click Disable or enter USSD-code:

#21# - Cancellation of "Always"


#67# - Cancel "If Busy"




#61# - Cancel "If There Is No Answer"




#62# - Cancellation of "If Unavailable"

What to do if the redirection does not work?

If you set up everything correctly, but the calls are not redirected, check these points:

• 📶 Network coverage: Redirects don't work without a signal. Make sure there's at least one on the phone 2G.
• 💳 Balance: Some operators (for example, MTS or Beeline) have paid service.
• 🔄 Service Conflict: If you have Call Hold or Call Wait activated, the redirect may not work.
• 📱 Two. SIM-maps: On Dual SIM-The redirection model works only on the main SIM (data-based).

If the problem remains:

1. Reboot the phone.
2. Check the settings in the operator’s personal account (sometimes the redirect must be activated there).
3. Update your firmware to the latest version of MIUI (some older versions have redirect bugs).
4. Reset network settings: Settings → SIM-maps and mobile networks → Resetting network settings.

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If the redirect doesn’t work on Xiaomi with China ROM, try changing the region in the settings to India or Russia. To do this, go to Settings → Additional → Region and select another option. After the reboot, the feature may appear.

Redirecting to specific Xiaomi models (2020–2026)

The location of the feature can vary greatly depending on the model, and here are the current data on popular devices:

For 2020-2021 models (such as the Redmi Note 9 Pro or Mi 10T), the path is usually as follows:

Phone → ⋮ → Settings → Additional settings → Call forwarding

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Xiaomi with Qualcomm Snapdragon processors (such as the POCO X3 Pro or Redmi K50) has more stable redirection than the MediaTek models (Redmi 9A, POCO M4 Pro), which is due to better telephony support in Qualcomm chips.

Hidden redirect chips to Xiaomi

Few people know, but Xiaomi smartphones have a few hidden features related to redirection:

• 🔄 Conditional forwarding by contact: B MIUI 14 You can set up call forwarding only from certain contacts. → Settings → Call management → Rules for forwarding.
• 📞 Redirection to voice mail: If you enter *101# (for MTS) or *123# (for Beeline), the calls will be forwarded to the operator's answering machine.
• ⏱️ Redirect Timer: Some models (e.g. Xiaomi 13 Ultra) can set a delay time before redirecting (5 to 30 seconds). → Special facilities → Call settings.
• 🔒 Password for changing settings: B MIUI For business (corporate firmware), redirects can be blocked with a password, which is useful if the phone is used as a workspace.

Another life hack: if you travel frequently, set up automatic roaming redirects.

1. Activate redirection to code 62[number]#.
2. In the settings SIM-Enable the option Only data in roaming.
3. Incoming calls will now be redirected to the specified number when you are abroad, and the Internet will work through the local network.

⚠️ Note: On eSIM models (e.g. Xiaomi 13 Lite), redirects may conflict with operator services.

FAQ: Frequent questions about redirecting to Xiaomi