Where in Xiaomi is call forwarding: the complete guide

Why Xiaomi Call Redirects Work Differently Than Other Smartphones

The call forwarding feature on Xiaomi phones (including the Redmi and POCO lines) is often questioned by users, not because it’s hard to set up, but because of the non-obvious layout on the menu. Unlike iPhone or Samsung, where the option is hidden in the phone’s standard settings, on MIUI-enabled devices, the path to it depends on the firmware version, smartphone model, and even the carrier. For example, on Xiaomi 13 Pro with MIUI 14, the redirect menu may differ from what you see on the Redmi Note 10 with MIUI 12.5.

Another feature is duplication of settings, which can be enabled through both system settings and the Phone app (sometimes both lead to different interfaces!), which confuses users, especially those who have switched to Xiaomi from other brands. In addition, some operators (for example, MTS or Beeline) block some of the redirect functions at the level of the Internet. SIM-maps that require additional action.

In this article, we will discuss all possible ways to find and configure redirects to Xiaomi, including hidden menus, commands, and other options. USSD and problem solving (e.g. when the option is gray or the settings are not saved) and if you are not sure which version you have MIUI — No problem: we will provide universal instructions for any model.

Method 1: via the Phone app (the fastest method)

On most Xiaomi smartphones (especially those with MIUI 12 and later), call forwarding is hidden in the standard Phone app.

1. Open the Phone app (the tube icon on the home screen).
2. Press three points (⋮) top-right → Select Settings.
3. Scroll down to Calls and tap on Call Redirection (or Additional Settings → Redirect on some models).

If you don't have a call forwarding, don't panic.

• 📱 An outdated version MIUI (Try method 2 or 3.
• 📶 The operator blocks the function (often with virtual operators like Yota or the likes of the device). Tele2).
• 🔄 Traffic Savings mode in settings is enabled SIM-Maps (turn it off in Settings) → SIM-maps and mobile networks).

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If you have a two-sim Xiaomi, you need to configure the redirect separately for each. SIM-Switch the active card. SIM at the top of the phone screen.

Method 2: through system settings (alternative path)

If the Phone app doesn’t have the right item, try looking for redirects in the basic smartphone settings, which works on all models, including the POCO F3, Redmi 9A and older flagships like the Mi 9:

1. Open the settings (cog on the main screen).
2. Move to the SIM-maps and mobile networks.
3. Choose an active one SIM-card (if two of them).
4. Slip on Call forwarding or Additional settings → Redirect.

In some versions of MIUI (e.g. MIUI 13 Global), the path may look like this:

Settings → Memory and SIM- Cards → [Select SIM] → Call forwarding

⚠️ Note: On smartphones with MIUI for Russia (firmwareware) RU) The forwarding option is sometimes hidden due to operator requirements. USSD-teams (mode 4).

Method 3: through the engineering menu (for advanced users)

If standard methods don’t work, you can try to enable redirection through the engineering menu, which is suitable for Xiaomi models based on Qualcomm processors (for example, Redmi Note 11 Pro, POCO X3 Pro). Careful: wrong actions in the engineering menu can disrupt the network!

1. Open the phone app and enter the combination: ##4636##
2. Select Phone Information (or Phone Information).
3. Scroll down to the Turn on/off radio block and find the Call Forwarding string.
4. Slip it and select the type of redirect you want (e.g. Always forward for unconditional redirect).

If #4636## does not work, try:

• 🔢 ##83781## - Alternative code for some models.
• 🔢 ##36446337## – for MediaTek devices (e.g. Redmi) 10C).

⚠️ Note: In the engineering menu, do not change options other than Call Forwarding! Changing Network Type or Band Selection settings may result in communication loss.

Method 4: USSD-Redirect commands (universal method)

USSD-Teams are the most reliable way to set up a redirect, as it works regardless of the version. MIUI And the commands are typed into the phone app as a normal number and sent by the call button:

Once you have entered the command, you will receive a notification from the operator about the successful activation. To check the current redirect settings, send:

*#67#

Important: some rates operators charge for forwarding (for example, Beeline charges ~ 3 rubles per minute of forwarded call).

Typical problems and their solutions

Even after setting up correctly, redirecting to Xiaomi can malfunction, and here are the most common errors and ways to fix them:

1. Grey forwarding option (inactive)

Causes and solutions:

• 📵 No network – check the signal level or restart your smartphone.
• 🔄 Failure SIM-Remove and paste it again or try it on another phone.
• 📛 The operator blocks the function – call support (for example, the Tele2 Redirection is only available at certain rates).

2.Redirection is not saved after reboot

This is a typical problem for MIUI based on Android 10-12.

• 🔧 Enable AutoRun for Phone: Settings → Annexes → Application management → Phone. → Auto-start
• 📱 Reset your network settings (see spoiler in method 2).
• 🔄 Use it. USSD-Menus instead of commands, they are more reliable.

3. Calls are not forwarded to another number

Check it out.

• 📞 Correctness of the entered number (must be in the format 79123456789, without +7 or 8).
• 💰 Account balance (some operators block forwarding when a negative balance is in place).
• 🔒 Settings of anti-spam filter in MIUI (Turn off Unsolicited Calls in Settings → Annexes → Phone. → Number locking).

Make sure that SIM-The card is active and catches the network

Check your account balance (especially at prepaid rates)

Turn off the "In the plane" mode and save traffic

Reboot your smartphone if the option is inactive-->

Redirecting to specific Xiaomi models

Some Xiaomi models have unique redirect configuration features, and we have gathered up-to-date information for popular devices:

For models older than 2019 (such as the Mi A2 on Android One), the redirect is configured via the standard Android menu:

Settings → Network and Internet → SIM- Maps → Call forwarding

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On the new flagships (Xiaomi 14, Redmi) K60) Redirection may conflict with the dual function SIM For calls. Turn it off in Settings. → SIM-map → Double. SIM for calls if the calls are not forwarded.

FAQ: Answers to Frequent Questions