Have you ever noticed a strange notification on your Xiaomi Redmi screen: “Additional Call Redirected”? This message can appear both during a conversation and in a call log, often accompanied by an arrow icon or a handset with an arrow. Many users are scared to think their smartphone is hacked or bugged. In fact, this is a standard mobile feature, but in some cases, activating it can talk about problems, from banal settings to fraudulent schemes.
In this article, we will understand what it means to forward calls to Xiaomi Redmi (including the Redmi Note 12/11/10, Redmi 9/10/11 and others), why it turns on itself, what risks it carries for the user and how to completely disable it through the settings of the phone or operator, and also consider how to distinguish legitimate redirects from fraudulent ones and what to do if a call is forwarded to an unknown number.
What does it mean to “additional call forwarded” to Xiaomi?
The message “Call Forwarding Active” means that your Xiaomi Redmi automatically redirects incoming calls to another number, which can occur in four cases:
- 📱 Manual setting – you have enabled the redirect in your phone settings (for example, to your work number).
- 📡 Operator Service – the mobile operator has activated the redirect by default (for example, when connecting a service package).
- 🔄 Network failure – temporary operator problems led to spontaneous activation of the function.
- ⚠️ Fraud – the attackers redirected your calls to their number (often via viruses or other malware). SIM-swap).
On Xiaomi Redmi, redirects can work in three modes: always (all calls go to another number), if busy (redirecting during an active conversation), if there is no response (after 15-30 seconds of inactivity), if unavailable (if the phone is turned off or off the network zone).
Important: If you haven't set up this feature consciously, activating it is a reason to check your phone for viruses or contact the operator, especially if the redirect goes to an unknown number (for example, for example, if you are not using it, +79xxxxxx international).
How to check where calls are being forwarded to Xiaomi Redmi
To find out if the redirect is active on your Xiaomi Redmi, follow the following steps:
- Open the phone application (pipe icon).
- Press three points (⋮) in the upper right corner and select "Settings».
- Go to the section "Additional settings" → "Call forwarding".
- Check the status for each type of redirect (always/busy/no response/unavailable). If there is a green indicator near the item, the function is active.
You can also use it. USSD-Teams (working with all operators):
*#67#*#61#*#62#After dialing the command, the number that the calls are redirected to will appear on the screen (or the message “Service is not active”).
☑️ Checking redirects to Xiaomi Redmi
If the number is in the settings or after USSD-You don't know the request, it's a wake-up call. SIM-card compromised or malware installed on the phone.
Why Redirects Are Turned On By Their Own: 5 Reasons
If you haven’t set up a call redirect but it’s activated, the reasons may be as follows:
| Reason. | How it manifests | What do you do? |
|---|---|---|
| Failure in operator network | Redirection appears after software update or tariff change | Reboot the phone, contact the operator support |
| Viral SO | Redirect number unknown, other suspicious notifications appear | Check your phone with antivirus software (e.g. Mi Security) |
| SIM-swap | Redirection to someone else's number + communication disappears | Immediately block the SIM from the operator |
| Operator's services | The redirect number belongs to the operator (for example, 0500 for Beeline) | Disable in your personal account or via USSD |
| Mistake MIUI | Redirection is enabled after resetting settings | Reset network settings (Settings) → SIM-map → Reset) |
Critical information: If a redirect goes to a number with an international code (e.g. +375, +380, +994), it is almost always a fraud.
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If it turns on itself after disabling the redirect, it is a sign of infection of the phone. Install antivirus (for example, Kaspersky Mobile) and check the application rights in Settings → Applications → Permissions.
How to disable call forwarding on Xiaomi Redmi
There are three ways to disable call forwarding: through phone settings, USSD-The team or the operator's personal account, let's look at each option.
Method 1: Through the MIUI settings
- Open the phone» → «Settings» (⋮).
- Select “Additional Settings” → “Call forwarding”.
- Click on each type of redirect (always/busy/no response/unavailable) and select “Disable”.
- Confirm the action if necessary.
Method 2: Through USSD-team
Dial on the phone keyboard:
##002#This command completely disables all redirects from any operator, and after dialing, you will receive a notification of successful disabling.
Method 3: Through the operator's personal account
Go to your operator’s official application (for example, My MTS, My Beeline, Tele2) or to the website. In the “Services” or “My Services” section, find “Call forwarding” and turn it off.
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The ##002# command is a universal way to disable redirects from all operators, and it works even if MIUI settings don't respond.
What to do if the redirect is not turned off
If after all manipulations, the notification “Additional Call Redirected” continues to appear, follow the following steps:
- Restart the phone – sometimes a MIUI failure leads to a “stick” feature.
- Reset network settings: Go to Settings → SIM-maps and mobile networks. Choose your own. SIM-map → «Resetting network settings».
- Check your phone for viruses – use Mi Security or a third-party antivirus (such as Malwarebytes).
- Contact the operator – it is possible that the redirect is activated at the level SIM-Call support (numbers: 0611 for MTS, 0674 for Beeline, 611 for Tele2).
- Replace. SIM-card – if previous steps did not help, visit the operator’s salon to replace SIM (It's probably compromised).
⚠️ Note: If the redirect goes to a number with a code of another country (for example, +375 for Belarus or +994 for Azerbaijan, this could be a sign SIM-Swap – a fraudulent scheme in which attackers duplicate your SIM-I want you to lock it down right away through the operator!
How to protect Xiaomi Redmi from unauthorized redirects
To prevent the spontaneous activation of redirects, follow these guidelines:
- 🔒 Install. PIN-code SIM-This is a card that protects you from unauthorized access. → Security → PIN-code SIM-map.
- 🛡️ Do not install applications from unknown sources – especially “optimizers”, “cleaners” or “modems».
- 📱 Check the application rights regularly – go to Settings → Annexes → Permits and disable calls for suspicious programs.
- 🔄 Update. MIUI — New firmware versions close vulnerabilities that can be exploited to activate redirection.
- 📞 Check periodically USSD-Teams – once a month, dial #67#, #61#, *62# to make sure that the redirect is not activated.
If you travel frequently, be careful with roaming - some operators automatically enable redirects to local numbers to save money.Always check roaming conditions before travelling.