You connected your Xiaomi Redmi to Wi-Fi, but instead of the usual Internet icon, you see the inscription “Connected without Internet access”**? This problem is familiar to many owners of smartphones of the brand – from the budget Redmi 9A to the flagship Redmi Note 12 Pro+. The situation is annoying: the network allegedly exists, but the sites do not open, messengers do not update, and YouTube gives a connection error.
80 percent of the time, it's router-side malfunctions or IP/DNS malfunctions on the phone. But sometimes it's deeper than MIUI firmware, dual-band conflicts, or even hardware limitations on budget models. In this article, we'll take a look at all the current causes of 2026 and give you step-by-step instructions for each, from basic to advanced, and you'll learn how to diagnose a problem in 30 seconds and what to do if standard methods don't work.
Why Redmi Shows “Connected Without the Internet”: 7 Reasons
The “Connected without Internet” signifies that your Xiaomi Redmi has successfully connected to the Wi-Fi network (received a local connection). IP-It's like you're entering a driveway, but the door to the street is locked:
- 🔄 Problems on the router side: failure DHCP, misalignment DNS, channel-loading.
- 📱 The problem in MIUI: Firmware bugs, conflict with Intelligent Connection).
- 🔒 Restrictions by the provider: blocking by MAC-Address, Exhaustion of Traffic Limit.
- 🛡️ Firewall or antivirus: blocking the connection on the phone or router.
- 📡 Wi-Fi standards incompatible: Redmi 10 does not support Wi-Fi 6E channel-wise.
- 🔧 Manual settings IP/DNS: static IP, manually specified, conflicts with the network.
- 🕳️ Hardware restrictions: cheap models (e.g. Redmi) 9C) They can “lose” the connection under high load.
Fun fact: on the Mi Community forums, users note that the problem is more common on MIUI 13-14 firmware when connecting to WPA3-encrypted networks. In 2026, Xiaomi released patches for most models, but on some devices the bug remained.
How to quickly diagnose a problem: 3 steps
You need to make a diagnosis before you treat it.
- Check other devices: Connect a laptop, tablet, or other phone to the same network. If the Internet works, your Redmi is a problem. If it isn't, it's the router or the ISP.
- Run the Connection Test: Open Settings → Wi-Fi. Tap by your network name → Diagnostics (or Network Check in new versions of MIUI). The system will show at which stage the connection is terminated (receiving IP, connecting to DNS, etc.).
Look at this. IP-address
Settings → About phone → General information → Status → IP- addressIf the address starts with 169.254.x.x, it is APIPA (Automatic Private IP) meaning DHCP failure.
⚠️ Note: If you see an error in the diagnosis, "Update" IP...", This indicates a conflict with the router, and 90% of the time, it helps to reboot the router (pull out the plug for 30 seconds).
Checking other devices on this network|Starting of the built-in diagnostics in MIUI|Viewing IP-phone-address|Router reboot-->
Method 1: Reboot your router and phone (works 60% of the time)
It sounds trivial, but it solves the problem most often, because routers (especially low-end models from TP-Link or Tenda) have limited memory for the router. DHCP-They can forget devices or give incorrect settings when they work long hours.
How to properly reboot:
- Turn off the router power (pull the plug out of the socket).
- Wait at least 30 seconds (during this time, the capacitors will discharge and the cache will be reset).
- Turn on the router and wait for the full load (all indicators should burn steadily).
- Turn off Wi-Fi on your phone, turn on Flight Mode for 10 seconds, then turn it off and connect to the network again.
💡 Why does it work:
- Resetting the table DHCP-router.
- The cache of network settings on the phone is cleared.
- Correct distribution is restored IP-address.
💡
If the problem returned after a few hours after restarting the router, check the DHCP settings in the router's administrator panel (usually 192.168.0.1 or 192.168.1.1).
Method 2: Reset network settings on Xiaomi Redmi
If the reboot doesn’t work, the next step is to reset the network settings, which will delete all stored Wi-Fi networks, VPN settings, and user connection settings, but will not affect personal data (photos, contacts, etc.).
Instructions:
- Open Settings → System and device → Additional → Resetting.
- Select Reset Wi-Fi, Mobile Network and Bluetooth settings.
- Confirm the action (you will need to enter a pattern lock or password).
- After restarting, connect to Wi-Fi again by entering the password.
| Model Redmi | The path to resetting | Notes |
|---|---|---|
| Redmi Note 10/11/12 | Settings → About phone → Resetting settings → Resetting network settings | In some versions of MIUI 13, the item is called “Network Reset”. |
| Redmi 9/9A/9C | Settings → System and device → Additional → Resetting settings | These models may require confirmation via a Mi Account. |
| Redmi K50/K60 | Settings → Memory → Resetting settings → Resetting network settings | On flagships, the reset takes up to 2 minutes. |
⚠️ Warning: Once reset, you'll have to re-enter passwords to all your stored Wi-Fi networks. If you use Wi-Fi Direct or Mi Share to transfer files, those settings will also reset.
Method 3: Manual DNS assignment (if sites don't open)
Sometimes the problem is in DNS-servers that convert domain names (such as google.com) to IP-addresses, if DNS The provider is not working or blocked, sites will not open, although there is a connection to Wi-Fi. DNS from Google or Cloudflare.
How to change the DNS to Xiaomi Redmi:
- Open the Settings. → Wi-Fi.
- Tap your network name → Change the network (or additionally).
- Enable the option of Additional settings (if any).
- In the IP Settings field, select Static (or User).
- Scroll down to the DNS 1 and DNS 2 fields and type: 8.8.8.8 8.8.4.4 (this is Google DNS) or 1.1.1.1 1.0.0.1 (this is Cloudflare DNS).
- Save your settings and reconnect to the network.
🔍 How to check if the decision has worked:
- Open your browser and try to download 1.1.1.1 (Cloudflare page). If it opens, DNS works.
- Run a speed test (e.g., through Speedtest) if pinging to servers less than 50ms, the problem is solved.
What if the Internet is slower after the DNS change?
Method 4: Disabling the Smart Connection function
V MIUI There's Intelligent Connection, which automatically switches the phone between Wi-Fi and the mobile network to save traffic, and sometimes it conflicts with some routers, especially if there are restrictions on the network. MAC-Band Steering (automatic switching between 2.4 GHz and 5 GHz).
How to turn it off:
- Go to Settings → Wi-Fi → Additional (or Wi-Fi settings).
- Find Smart Connection (or Intelligent Connection) and turn it off.
- Also, disable the option of Autoconnect to open networks if it is active.
- Reboot the phone.
⚠️ Note: On some models (Redmi Note 11 Pro)+, Redmi K40) This function can be hidden in the Settings menu. → Connections and sharing → If you don't find a item, search by settings (the magnifier icon at the top of the screen).
💡
Smart Connection is useful for saving traffic, but it often causes Wi-Fi problems on Xiaomi, and disable it if you encounter frequent connection breaks or a message that says “No Internet access.”
Method 5: Checking the compatibility of Wi-Fi standards
Xiaomi Redmi low-end models (e.g. Redmi 9A, Redmi 8A) do not support modern Wi-Fi 6 (802.11ax) or 160 MHz channels. If your router is configured to work only in such modes, the phone simply will not be able to connect correctly - it will hang the status "Connected without Internet"**.
How to check and correct:
- Find out what Wi-Fi standard your Redmi supports: Redmi 9/10/Note 9/10: Wi-Fi 5 (802.11ac), 80 MHz maximum. Redmi Note 11/12: Wi-Fi 6 (802.11ax), but not all channels. Redmi K50/K60: full Wi-Fi 6E support.
- Go to the router settings (usually 192.168.0.1 or 192.168.1.1).
- Find Wi-Fi or Wireless Mode and check: Network Standard: Set 802.11a/b/g/n/ac (for maximum compatibility). Channel width: select 20/40 MHz (not 80 MHz or 160 MHz). Operating mode: 11n/ac (if you have a choice between only ac and mixed mode).
Save the settings and restart the router.
📌 Additional tip: If you have a dual-band router, try dividing networks into 2.4 GHz and 5 GHz (give them different names, for example, MyWiFi_2G and MyWiFi_5G). Then connect to the network. 2.4 GHz – it is more stable for budget smartphones.
Method 6: Update the MIUI firmware (if the system bug is the problem)
Some versions of MIUI (especially MIUI 12.5 and MIUI 13) had Wi-Fi bugs that caused the phone to lose access to the internet after sleeping or switching between networks. Xiaomi has released patches in subsequent updates, so checking the relevance of the firmware is a must.
How to update MIUI:
- Open Settings → About the phone → System update.
- Click Check for updates.
- If you have a new version, download it and install it. Importantly, connect your phone to charge and use Wi-Fi (not mobile internet) to avoid crashes.
- After the update, reset the network settings (see Method 2).
🔧 What to do if the update does not help:
- Check if the phone has custom firmware (like LineageOS or Pixel Experience) and you may need to flash it to an official MIUI.
- If your Redmi is older than 2020 (like the Redmi 8), check to see if official update support has ended.A list of supported devices can be found on MIUI Downloads.
Method 7: Verification MAC-filter and provider restrictions
Sometimes the problem isn't with the phone, it's with the router settings or the ISP, two of the most common scenarios.
- MAC-Filtering: In the settings of the router can be enabled MAC-A filter that blocks all devices except the ones you allow, and your Redmi will then connect to the network but not get access to the Internet.
- Device Restriction: Some providers (such as Rostelecom or Beeline) limit the number of devices connected at the same time, and if the limit is exhausted, new devices will connect “without the Internet”.
How to check and correct:
- 🔍 MAC-filter: Go to the router control panel (192.168.0.1 or 192.168.1.1). MAC-filter (or access control) Make sure the filter is turned off or MAC-Add your Redmi address to the list of permitted.
- 📡 ISP restrictions: Call your ISP to see if there is a limit on the number of devices, and if so, disconnect unnecessary gadgets from the network or order a tariff with a high limit. Try connecting Redmi to a mobile hotspot (from another phone) – if the Internet works, the problem is definitely on the side of the provider / router.
⚠️ Note: If you connect to a public network (in a cafe, hotel, airport), Internet access may be blocked before you log in via your browser. Open any site (for example, google.com) - a window should appear to enter your login / password or accept the terms of use.