Wi-Fi is connected, but the Internet is not on Xiaomi: what to do if the network works, and the pages do not open

You see a Wi-Fi icon in the status bar of Xiaomi, but the browser persistently emits an error "No Internet connection" and messengers do not update messages? This problem is familiar to many owners of Redmi, POCO and Mi smartphones — there is a connection to the network, but traffic is not going, the reasons may lie in the settings of the phone, in the parameters of the router or even from the ISP.

In this article, we’ll look at all the possible scenarios why Xiaomi doesn’t connect to the internet via Wi-Fi despite an active connection, and you’ll get step-by-step diagnostic instructions, from basic checks to advanced settings, including working with the company. DNS, IP-addresses and hidden parameters MIUI. We will pay special attention to the typical user errors that exacerbate the problem.

Important: solutions are suitable for all modern models – from Redmi Note 12 to flagship Xiaomi 14, as well as devices on MIUI 14/15 and HyperOS. If you use custom firmware, some points may differ – we will mention this too.

Basic diagnostics: check router and phone

Before you dig deep into the settings, make sure the problem isn't on the hardware side. Start with the simplest checks:

📶 Reset the router. Pull the power cord for 30 seconds and turn it back on. 40 percent of the time, it solves the suspended problem" DHCP.
📱 Flight mode. Turn it on for 10 seconds, then turn it off, and it resets the network settings of the phone.
🔄 Connect another device (laptop, tablet) to the same Wi-Fi. If the Internet works, the problem is in the phone, if not in the router or provider.
🔌 Check the ISP cable. Sometimes physical damage or poor contact in the connector causes Wi-Fi to be distributed, but no traffic.

If other devices are connected normally, go to Xiaomi settings. If all gadgets are affected, call the provider or check the router (more on this in the next section).

📊 How often do you have problems with Wi-Fi on Xiaomi?

Once a week.

Once a month

Only after the updates

Never.

Another option

2.Router-side problems: what to check first

A router can distribute the network but block Internet access due to incorrect settings. Here are the key parameters worth checking:

Parameter	Where to find	What should be.
Wi-Fi mode of operation	Wireless network → Regime.	802.11n/ac/ax (not b/g)
Wi-Fi channel	Wireless network → Channel	Auto or 1/6/11 (for 2.4 GHz)
Channel width	Wireless network → Channel width	20/40 MHz (for 2.4 GHz) or 80 MHz (for 5 GHz)
DHCP-server	Local area network → DHCP	IP range included beyond 192.168.1.1-192.168.1.100
MAC filtration	Wireless network → MAC filter	Turned off or the phone's MAC on the whitelist

Pay special attention to security settings. If the router is on WPA3 and the phone does not support it (relevant to older Redmi 5/6 models), the network will connect, but will not give traffic. Switch to WPA2-PSK.

⚠️ Note: If you have a dual-band router, try connecting to the network 5 GHz instead of 2.4 GHz (or vice versa) Some Xiaomi models don't work well with channels 12-14 ranged 2.4 GHz.

3. Network settings on Xiaomi: fix configuration errors

If the router is okay, the problem is the phone, and let's start with the best methods.

Forget the network and connect again |Reset network settings |Change DNS|Energy Saving mode check |Disable VPN

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Step 1: Forget the network and connect again:

Go to Settings. → Wi-Fi.
Slip on your network, choose Forget.
Connect again by entering the password.

Step 2. Reset your network settings (does not delete data!):

Open Settings → About the phone → Reset settings.
Select Reset Wi-Fi, Mobile Network and Bluetooth settings.
Confirm the action.

Step 3. Change. DNS-servers (relevant when blocking):

In Wi-Fi settings, tap on the current network → Change the network → More.
In the DNS field, type 8.8.8.8 (Google) or 1.1.1.1 (Cloudflare).
Save and reconnect.

💡

If the internet is up after the DNS change, but some sites don’t open, try the combination of 8.8.8.8 and 8.8.4.4 comma.

4.Problems with IP-address: DHCP and static settings

The most common reason for the lack of Internet with active Wi-Fi is conflict IP-DHCP.Telefon addresses or malfunctions may receive incorrect IP (for example, 169.254.x.x), which is not routed to the Internet.

How to check and correct:

Go to Settings → Wi-Fi → Current Network → Change Network → More.
Look at the field. IP-If it starts with 169.254, it's a mistake. DHCP.
Try to install static IP: IP: 192.168.1.X (where X is a number from 10 to 254 not occupied by other devices) Gateway: 192.168.1.1 (or your router's address) Mask: 255.255.255.0 DNS: 8.8.8.8 and 8.8.4.4

If you have a static IP connection after you have set up, the problem is with the DHCP settings on the router. Go to the router control panel (192.168.1.1 or 192.168.0.1) and check:

🔄 Range of dispensables IP (It should be sufficiently broad, for example, 192.168.1.100-192.168.1.200).
⏱️ Time for rent IP (optimally 24 hours or more).

How to find out the router address if 192.168.1.1 does not open?

On Android, open Settings → Wi-Fi → Current Network → Additional and look at the Gateway field. This is your router's address. If it's 0.0.0.0, then the phone doesn't get DHCP settings, try connecting to another network or reset the router.

5.Firmware and MIUI problems: bugs, updates, resets

Some versions of MIUI 13-14 (especially the Redmi Note 10/11) have a Wi-Fi bug that causes a connection to hang out without internet access, manifests itself after prolonged use or overheating of the phone.

🔄 Update your firmware. Go to Settings. → The phone. → Update system. If no updates, check manually on the site MIUI Download.
🧹 Clear the Wi-Fi module cache: Open Settings → Annexes → App management. Put three points on the top. → Show them system. Find Wi-Fi or WifiService, clear cache and data.

Reset all settings.

Settings → About the phone → Resetting settings → Resetting all settings

If the problem has occurred after the update, try to roll back to the previous version of MIUI via Fastboot or Recovery.Instructions for your model, look at the Xiaomi.eu forum.

⚠️ Attention: POCO F3/F4 redmi K40/K50 After upgrading to HyperOS, the Wi-Fi configuration may be reset. Before upgrading, make a backup of the settings in Settings → Google → Backup.

6.Iron problems: Wi-Fi module, antennas, overheating

If the software methods didn't help, the problem could be in the hardware.Typical signs of a Wi-Fi module malfunction on Xiaomi:

📉 The signal is constantly "floating" (there are 1 division, then 3).
🔥 The phone overheats in the upper part (where the antenna is located).
🔌 Wi-Fi only works near the router (distance) 1-2 square).
🛠️ After a fall or impact, the network disappears completely.

The cost of replacing a Wi-Fi module with Xiaomi in the service center is from 1500 to 3500 rubles (depending on the model). On the Redmi 9A/9C and POCO M3 module is often changed along with the motherboard, which is more expensive.

7. Alternative solutions: VPN, proxy, compatibility modes

If the standard methods don’t work, try the workarounds:

🌍 VPN-Install Cloudflare WARP or 1.1.1.1 from Google Play. Sometimes the provider blocks traffic at the level DNS, VPN bypasses it.
🔗 Proxy server. In the Wi-Fi settings (Section Additional), specify the proxy: proxy.example.com (or IP) Port: 8080 or 3128
📡 Compatibility mode. On the router, turn on WMM (Wi-Fi Multimedia and turn off 802.11r (Fast Roaming – This Helps Xiaomi with MediaTek Processors.
🔄 Change the Wi-Fi standard. In the router, force the installation 802.11n instead 802.11ac/ax — Some Redmi budget models are not working well with the new standards.