What to do if Xiaomi loses the network: 10 proven solutions

Have you noticed that your Xiaomi smartphone periodically loses its mobile network? The antenna symbol appears and disappears, and calls and the Internet are interrupted? This problem is familiar to many owners of the brand’s devices, from budget Redmi to flagship Mi and the Internet. POCO. The reasons can lie in both software failures and hardware malfunctions.

In this article, we’ll look at all the possible causes of Xiaomi’s unstable network and suggest 10 working ways to get back a stable connection. You’ll learn how to diagnose the problem, what settings to check first, and when to contact a service center. And if you’re just planning to buy a smartphone, we’ll give you a hint of which Xiaomi models complain about most often.

Don't rush to drop your phone to factory settings or carry it for repair. 80 percent of the time, you can fix it yourself in 10 to 15 minutes. Let's start with the simplest one.

1. Check the basic network settings

Before you dig deeper, make sure that the problem is not the basic settings, and users often accidentally change settings without even knowing it.

Open the Settings. → SIM-Maps and mobile networks and check:

• 📶 Network mode: should stand 4G (preferably) or Auto, if only selected 3G/2G, Smartphone will not catch modern networks.
• 🔄 Automatic network selection: option must be enabled; manually selected network operator may fail when moving.
• 📴 Roaming: If you are on a trip, make sure roaming is on (but watch out for fares!).

It is also worth checking whether the flight mode is activated (even if the icon does not burn - sometimes glitch).

1. Pull the notification curtain down.
2. Make sure the flight mode button is not illuminated.
3. If it is illuminated, tap it, wait 10 seconds and check the net.

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If after turning off the flight mode, the network did not appear, restart the phone - sometimes the communication module "hangs" in the off state.

2. Reboot and hot reset network

The easiest but most effective way is to reboot the device, which helps in 30 percent of cases when the network is lost due to a temporary modem failure.

If a normal reboot doesn’t help, try a hot network reset (without data loss):

1. Go to Settings. → Memory. → Cleaning (or Settings) → Additionally. → Reset on older versions MIUI).
2. Select Network Resetting.
3. Confirm the action and restart the phone.

This procedure will reset:

• 📡 Saved Wi-Fi networks (passwords will have to be re-entered).
• 📱 Mobile network settings (including APN).
• 🔌 Bluetooth settings.

If the network never came back after the reset, move on to the next step, but first check if it's connected to the upgrade. MIUI — Many users complain of network bugs after fresh firmware.

3.Problems with SIM-map: diagnosis and solutions

It's often not the phone that's to blame. SIM-It could be damaged, it could be mispatched, it could be out of date. Here's what to do:

✅ Check your physical condition. SIM-map:

• 🔍 Take out the tray and inspect the map for scratches, chips or contamination.
• 🧼 Gently wipe the contacts with a wipe or an alcohol napkin.
• 🔄 Turn the card (sometimes contacts are oxidized on one side).

✅ Try another one. SIM-map:

• 📱 Put it in. SIM from another operator (for example, MTS instead of Tele2).
• 🔄 If the network works with another card, the problem is yours. SIM.
• 📞 Contact the operator for a replacement (especially if the card is over 5 years old).

✅ Check the tray:

• 🔧 On some Xiaomi models (for example, Redmi Note 10 Pro) the tray may not close tightly.
• 📏 Make sure the sealing gum is in place.
• 🔨 If the tray is hanging - put a piece of tape for density.

4. Settings APN: Why they are confused and how to fix them

APN (Access Point Name is the address that connects the phone to the operator's Internet, and if the settings are lost, the network may disappear or the Internet will not work if there is a signal.

To check the APN:

1. Go to Settings. → SIM-maps and mobile networks → [yours SIM] → Access points (APN).
2. If the list is empty or there is only one item with a type name "MMS" — setups are off.
3. Press Add Add Add. APN Enter your operator’s parameters.

Here are the actual settings. APN for popular operators (2026):

After settings are entered:

1. Save it. APN.
2. Select it in the list (check it out).
3. Reboot the phone.

Make sure APN operator-like|Check the register of letters (internet) ≠ Internet)|Save and activate the profile|Reboot your phone after the changes-->

Important: If you have manually entered APN The network never appeared, try to delete all other profiles. APN from the list, sometimes they are in conflict.

5. Software failures: cache, updates and "glitches" MIUI

Operating system MIUI It's known for its bugs, especially after updates, and if the network goes missing after an update, it's the software's fault:

✅ Clearing the cache:

• 🧹 Go to Settings. → Annexes → Application management.
• 🔍 Find Telephony Services (or Com.android.phone).
• 🗑️ Click Clear cache and Clear data (network settings reset!).

✅ Related: Retreat of the update MIUI:

• 📉 If the network is gone after the update, try to roll back to the previous version.
• 🔧 To do this, download the old firmware from the official Xiaomi website and sew through the System Update. → Three points. → Select a firmware file.
• ⚠️ Attention: Pushback may result in data loss. make a backup!

✅ Reset to factory settings:

• 🔄 Extreme measure if nothing helps: Settings → The phone. → Resetting settings.
• 📱 Before reset, transfer important data to your computer or cloud.
• 🔐 After resetting the phone will be like new – you will have to configure everything again.

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If the network disappears after the update MIUI, Check the forums (for example, 4PDA) — It may be a massive bug, and Xiaomi has already released a patch.

Hardware problems: antenna, modem and repair

If the software methods didn't work, the problem could be the hardware. Here are the typical hardware malfunctions on Xiaomi:

📡 Damage to the antenna or plume:

• It is often found after falls or moisture.
• Symptoms: The network disappears when the phone is tilted or in certain places.
• Solution: only repairs in the service center (replacement of the antenna module is worth it) ~1500–3000 ₽).

🔌 Malfunction SIM-slot:

• The slot contacts can oxidize or move away.
• Symptoms: The phone can't see SIM-The map or network will only appear after a reboot.
• Solution: Cleaning contacts or replacing the slot (~1000–2000 ₽).

📶 Modem problems:

• The modem is responsible for communicating with the network. If it burns, the network will not catch at all.
• Symptoms: complete lack of network, even after resetting.
• Solution: Replace the motherboard (expensive, often cheaper to buy a new phone).

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Before you carry your phone for repair, check it with another carrier – sometimes the problem lies in the regional settings of the network (for example, Xiaomi may not support some ranges). 4G Russia).

⚠️ Warning: If the phone falls, sinks or overheats, don't try to repair it yourself! - Mistakes can completely disable the device.

7.Problems with the operator: blockings, restrictions and tariffs

Sometimes it's not the phone that's the fault, it's the fault of the mobile operator.

🚫 Lockdown IMEI:

• If the phone is purchased from hand or brought from abroad, it is IMEI It may be blocked in Russia.
• Check: Enter *#06# - if IMEI not displayed or consists of zeros, the problem is the lock.
• Solution: Contact the operator to unlock (or the store where you bought the phone).

📉 Tariff restrictions:

• Some tariffs limit internet speeds after the traffic has run out.
• Check: Call the operator or check the balance through USSD-command (e.g. *100# for MTS).
• Solution: change the tariff or buy more traffic.

🔄 Problems on the operator's side:

• Sometimes the operator has technical work, because of which the network can disappear.
• Check: check the news on the operator's website or call in support.
• The solution is to wait (usually no more than a day).

If you suspect that the operator is the problem, try inserting SIM-If the network goes missing and there, it's the operator's fault.

8.Alternative solutions: from launcher to firmware

If the standard methods don’t work, try these non-obvious methods:

🔧 Change of launcher:

• Sometimes standard launcher MIUI conflict with network services.
• Install an alternative launcher (like Nova Launcher) and check the network.

📡 Manual selection of the network:

• Go to Settings → SIM- Maps → Network Selection.
• Turn off Automatic Selection and select the operator network manually.
• If the network does not catch, return the automatic mode.

🔄 Recovery of the Custom Recovery (for Advanced):

• If you are confident in your abilities, you can TWRP and install a clean firmware.
• ⚠️ Attention: It's risky! Wrong actions can make your phone tick.
• Look for instructions on 4PDA for your model.

📱 Checking on another firmware:

• Install Global. ROM, If you have China ROM (vice versa).
• Sometimes regional firmware conflicts with local networks.

If none of the methods helped, most likely, the problem is hardware – contact the Xiaomi service center.

FAQ: Frequent questions about the missing network on Xiaomi