Carrier Services on Xiaomi: What it is, how it works and should it be removed?

If you’ve ever looked into the installed app list on a Xiaomi smartphone, you’ve probably noticed the mysterious Carrier Services app, which doesn’t have a desktop shortcut, doesn’t run manually, but is updated regularly via Google Play. What is this service, why is it installed on your Redmi, POCO In this article, we will examine in detail all the nuances of Carrier Services, its impact on communication and mobile Internet, and give clear instructions on how to manage this component.

Note: despite the fact that the application is developed by Google, it is closely integrated with firmware. MIUI It is responsible for critical functions, from correctly displaying the operator's name to supporting modern communication standards such as VoLTE and ViLTE, but many users mistaken it for a virus or an unnecessary bloatware when trying to remove it. Why you shouldn’t do it (most of the time) and how to set up Carrier Services properly – read more.

What is Carrier Services on Xiaomi and Why You Need It

Carrier Services is a Google system application that provides interaction between a smartphone and a mobile operator, and it works in the background and is responsible for:

• 📶 Updating operator configurations (e.g. settings) APN, network 4G/5G).
• 📞 Support for voice calls on LTE (VoLTE and video calls (ViLTE).
• 🔄 Automatic setting up of services (for example, transferring calls to another number, USSD-team).
• 🛡️ Secure authentication on the operator’s network (including eSIM).

On Xiaomi smartphones, this application is preinstalled in firmware MIUI It's closely linked to the Telephony Framework, and without Carrier Services, you might run into problems:

• 🚫 Incorrect display of the operator name (for example, instead of “MTS” will be “46001»).
• 📵 Lack of access to VoLTE or Wi-Fi Calling.
• ⚠️ Mistakes in sending USSD-query (*100#, *111#, etc.).

It’s important to understand that Carrier Services is not the same as Google Play Services, which is responsible for running Google services (such as synchronizing contacts or geolocating), and the former is solely for interacting with a mobile operator, both of which are system-based and cannot be removed without consequences.

How Carrier Services Affects Xiaomi Networking

Carrier Services’ main goal is to ensure that the smartphone is compatible with the networks of different operators, and without this application, Xiaomi would not be able to work correctly with features such as:

For example, if you use Xiaomi 13 Pro with support 5G, But Carrier Services is disabled or removed, and the smartphone may not see the fifth-generation network, even if the carrier supports it, because the app is responsible for downloading current network configurations from Google servers.

Another important point is that Carrier Services updates automatically through Google Play, which means that even if you manually roll it back to the old version, it will update again after a while, except for devices with custom firmware (like LineageOS), where you can completely remove Google services.

⚠️ Note: On some Xiaomi models (e.g, POCO F5 Redmi Note 12 Disabling Carrier Services May Fail IMS (IP Multimedia Subsystem, which will make it impossible to call through the Internet LTE. To restore efficiency can only be reset to factory settings.

Can you remove Carrier Services on Xiaomi and what is the risk?

You can technically remove Carrier Services, but it's not recommended, and this is what happens if you decide to get rid of the app.

• 📵 Loss of communication with the operator: the smartphone can stop catching the network or display the operator’s name.
• 📞 Inability to call: Outgoing and incoming calls will fail, especially when using VoLTE.
• 🔄 Mistakes with USSD: You will not be able to check the balance or activate services through *teams.
• 🔒 Problems with eSIM: virtual SIM-card will stop working.

If you still want to delete the application, do it only through ADB (Android Debug Bridge, as a simple deletion through settings will cause system failure:

adb shell pm uninstall --user 0 com.google.android.ims


adb shell pm uninstall --user 0 com.android.carriersetup




adb shell pm uninstall --user 0 com.google.android.carrierconfig

Even after that, however, Carrier Services can recover with the next Google Play Services update.A safer option is to disable the app (if your version allows it). MIUI). For that:

1. Go to Settings → Applications → Application Management.
2. Find Carrier Services on the list.
3. Click Disable (if the button is active).

⚠️ Attention: On devices with MIUI Version 13 and above, disabling Carrier Services may cause the smartphone to stop recognizing SIM-The card will be reset after the reboot, and then you can only reset the settings completely.

Check if your operator supports you. VoLTE/Wi-Fi Calling

Create a backup of contacts and SMS

Write down the settings. APN (Path: Settings → SIM-maps and mobile networks → Access points APN)

Make sure you have access to another phone in case you lose contact.-->

How to fix Carrier Services errors in Xiaomi

If Carrier Services is not working properly, you may encounter problems such as:

• 🔄 Persistent error notifications com.google.android.ims.
• 📵 No network after app update.
• 📞 Inability to make a call via VoLTE.

Here's how to correct these mistakes:

1. Clearing the cache and data

Most often, the failures are due to a damaged cache, to reset it:

1. Go to Settings → Applications → Application Management.
2. Find Carrier Services and select Warehouse.
3. Click Clear the cache and Clear the data.
4. Reboot your smartphone.

Updating the annex

If the error occurred after the update MIUI, Try to manually upgrade Carrier Services:

1. Open Google Play.
2. Find Carrier Services.
3. Click Update (if available).

3. Resetting network settings

If the problem is connected to the operator:

1. Go to Settings. → SIM-maps and mobile networks → Resetting network settings.
2. Confirm the reset.
3. After restarting manually adjust APN (parameters can be requested from the operator).

4.Down to factory version

If the error occurred after the Carrier Services update, you can try to roll it back:

1. Install. APK-file of the old version (for example, from the APKMirror site).
2. Turn off automatic updates in Google Play.

💡

If after cleaning the cache Carrier Services smartphone stopped catching the network, try to manually select the operator in the settings: → SIM-maps and mobile networks → Choice of network → Manual scanning.

Carrier Services and VoLTE/Wi-Fi Calling: Why Calling is Not Working LTE

One of the most common problems with Xiaomi is the inability to make a call via VoLTE. LTE) Or Wi-Fi Calling, which is most often due to Carrier Services malfunctioning:

1. Check the operator’s support for VoLTE. Not all Russian operators provide this service, for example, MTS and Beeline support VoLTE, and Tele2 only in some regions.
2. Activate VoLTE in the settings. Path: Settings → SIM-maps and mobile networks → [Yours. SIM] → Enable VoLTE.
3. Update the operator profile. USSD-team: 📶 MTS: *111*555# 📶 Beeline: *110*180# 📶 MegaFon: *505#

Reset the settings. IMS.

adb shell cmd phone ims reset

(Developer rights and ADB connection required).

If VoLTE doesn’t work after all the manipulations, the problem may be the firmware. Some Xiaomi models (such as the Redmi Note 10 Pro) require manual editing of the build.prop file or installing a custom core to activate VoLTE.

Carrier Services and eSIM: How are these technologies related?

With the advent of eSIM support in Xiaomi smartphones (for example, in Xiaomi 13 Lite or POCO F5 Pro) the role of Carrier Services has become even more important:

• 📱 Downloading an eSIM profile from an operator server.
• 🔒 Virtual authentication SIM-map.
• 🔄 Update of eSIM configuration when changing the tariff.

If Carrier Services is disabled or removed, you may not:

• 🚫 Activate eSIM through QR-code.
• 🚫 Switching between the physical SIM eSIM.
• 🚫 Use two. SIM-cards at the same time (if one of them is virtual).

To check if Carrier Services is working correctly with eSIM:

1. Go to Settings. → SIM-maps and mobile networks → Add a mobile network.
2. Select Download. SIM-Card (if the option is available).
3. Scan it. QR-operator.

If an error appears at the boot stage, it was not possible to activate SIM-map, try it:

• Clear the Carrier Services cache.
• Update the application to the latest version.
• Reboot the smartphone.

⚠️ Attention: On some firmware MIUI (For example, the global version of the Redmi Note 11, the eSIM may not work even if Carrier Services is working correctly, due to the manufacturer's restrictions for certain regions, in which case only flashing to the European or Indian version will help. MIUI.

How to Disable Carrier Services Updates on Xiaomi

If you don’t want Carrier Services to update automatically (for example, because of concerns that the new version will crash), you can block the updates.

Method 1: Through Google Play

1. Go to Google Play and find Carrier Services.
2. Click on the three dots in the top right corner and uncheck the checkmark with Auto Update.

Method 2: ADB (for experienced users)

If you want to block the updates completely, follow the command:

adb shell dpm set-device-owner com.google.android.gsf/.update.SystemUpdatePolicy

After that, system application updates will be blocked.Caution: this method requires administrator rights and can lead to unstable operation of the device.

Method 3: Removing updates

If the new version of Carrier Services causes problems, you can roll it back to the factory:

1. Go to Settings. → Annexes → Carrier Services → Three points. → Remove updates.
2. Reboot your smartphone.

💡

Disabling Carrier Services updates may cause your smartphone to stop supporting new carrier features (e.g., your phone will not support new carrier features, 5G SA It is recommended to update the application if there are no critical failures.

FAQ: Frequent questions about Carrier Services on Xiaomi