Xiaomi Redmi 4 is a reliable device, but even it is not immune to sudden freezes. If the screen does not respond to touch, the buttons do not work, and the phone is frozen on the logo or black screen, do not panic. In 90% of cases, the problem can be solved independently without the help of a service center, the main thing is to correctly diagnose the cause and find a recovery method.
Haze can occur due to software failures (application conflict, memory overflow, firmware error) or hardware problems (overheating, battery damage). In this article, we will discuss all working methods - from simple reboot to flashing through Fastboot - and also explain how to avoid data loss. Particular emphasis is on the Redmi 4/4A/4X, but most methods will be suitable for other Xiaomi models based on Qualcomm Snapdragon 435.
Before you start, check whether the battery is running out (plug it in for 10-15 minutes), whether it has got moisture on the body, whether there is any physical damage. If the phone overheats, let it cool for 20-30 minutes.
1. Forced reset: first step when getting stuck
If Redmi 4 doesnβt respond to taps, but the screen is on (hanging on the logo, app or desktop), try the hard reset.
For forced reboot, press the button combination:
- π Power button + Volume up β Hold for 10-15 seconds until the screen goes out and the phone reboots.
- π If it doesnβt work, try the power button. + Loudness down (on some firmware).
- β‘ When you are completely βfreezingβ (black screen, no reaction to charging) β connect the charger and hold the power button for 20-30 seconds.
After the restart, check the phone, and if it freezes again, the problem is deeper, and additional actions will be required.
β οΈ Warning: Do not use clips or needles to press buttons - this can damage the micro-switches.Push strictly with your fingers, with uniform force.
2. hung on the MI logo: what to do?
If Redmi 4 is turned on but "stuck" on the MI logo or download animation, it indicates damage to system files.
- π± Failed firmware update (interrupted or error-prone).
- π Resetting settings made with errors.
- π οΈ Installation of custom recaveri (TWRP) ortho.
In this case, it will help to enter the Recovery mode and clear the cache:
- Turn off the phone (hold the power button for 10+ seconds).
- Press Volume Up + Power button until the Mi logo appears.
- From the Recovery menu (English or Chinese), select Wipe & Reset β Wipe Cache.
- Confirm the action and restart the phone (Reboot β Reboot to System).
If the phone still doesn't boot after cleaning the cache, try resetting to factory settings (Wipe & Reset β Wipe All Data) which will delete all data, including photos and apps, but will restore the system to work.
βοΈ Preparation for resetting settings
3. Fastboot Recovery: If Recovery is not available
If the phone doesn't boot even into Recovery, you'll still have Fastboot mode, which allows you to reflash the device on your PC.
- π» Computer with installed Xiaomi drivers (download here).
- π Cable USB Type-C (original or high-quality).
- π Firmware for Redmi 4 (official or custom) download only from trusted sources (Xiaomi Firmware Updater).
- π οΈ Mi Flash Tool or Fastboot Enhance.
Instructions for firmware through Fastboot:
- Turn off the phone. Press Volume down + Power button until the image of a hare in a hat-eared (Fastboot mode) appears.
- Connect your phone to your PC. In Device Manager, check that the Android Bootloader Interface driver is installed without errors.
- Launch the Mi Flash Tool, select the downloaded firmware (unpacked into a folder) and press Refresh β Flash.
- Wait for the process to finish (5-10 minutes) and the phone will reboot automatically.
If the firmware is interrupted with an anti-rollback error, you are trying to install an older version of the software. In this case, download the firmware with the same or newer Anti-Rollback number (indicated in the file name).
What if the Mi Flash Tool can't see the phone?
4.Battery problems: when the phone doesn't turn on at all
If Redmi 4 does not respond to charging and does not turn on, the cause may be a discharged or damaged battery.
- π When connecting charging, the indicator does not burn.
- π The phone only turns on from the charger, but immediately turns off.
- π‘οΈ The body swelled or deformed (critically!).
What to do:
- Check the charger: use the original Xiaomi (5V/2A) power supply or a certified counterpart. Connect to another source (PC, power bank).
- Rock the battery: plug it in for 30-60 minutes, even if there's no reaction. Sometimes the power controller blocks charging when it's deep.
- Check the connector: inspect the USB-C port for debris or oxidation. Clean it with a toothpick (carefully!).
- Replace the battery: If the phone only turns on from charging but does not hold charge, the battery is worn out. The Redmi 4 is suitable for the BL-418 battery (3100 mAh).
β οΈ Warning: If the phone's case is swelling, don't try to turn it on! This is a sign of battery damage that could ignite.
| Symptoms. | Probable cause | Decision |
|---|---|---|
| The phone is not turned on, the charging indicator does not burn. | Total discharge or battery failure | Charge 1-2 hours with the original RAM, check the cable |
| It is only turned on from charging, switched off when disconnected | Battery wear (capacity < 50%) | Replacing the battery with a new one |
| Heated up when charging, the body swelled | Battery damage (risk of fire!) | Immediate replacement in the service |
| Charges very slowly (more than 4 hours) | Failure of the power controller or cable | Try another cable/ROM, check the USB port |
5. Software failures: how to prevent hangings in the future
To prevent Redmi 4 from hanging out again, follow the following guidelines:
π‘
Regularly clean the app cache manually: go to Settings β Apps β Select the app β Storage β Clear the cache. This will free up memory and reduce the load on the processor.
- π± Update your firmware: check for updates in Settings β The phone. β Update: Up-to-date software closes vulnerabilities and optimizes work.
- π§Ή Clean up your memory: leave at least 1-2 GB of free space. Use the built-in Cleanup utility or Files by Google.
- π« Remove unnecessary apps: especially those that work in the background (messaging apps, games, optimizers).
- π Turn off autoboot: in Settings β Battery and productivity β Auto-Start Control Disable Unnecessary Programs.
- π‘οΈ Use antivirus: scan your phone once a month (e.g. Mi Security or Dr.Web).
If your phone starts to brake after the update, try to roll back to the previous firmware version.
- Download the old firmware from the Xiaomi Firmware Updater website.
- Rename the file to update.zip and place it in the root of the phoneβs memory.
- Log in to Recovery and select Install update.zip.
π‘
The most common reason Redmi 4 freezes is memory overflow and application conflicts, and regular cache cleaning and uninstalling of unnecessary programs reduces the risk of crashes by 70%.
6. Hardware malfunctions: when you need the help of a specialist
If none of the methods worked, the problem may be hardware.
- π₯ Phone fell into the water or was physically affected (hit, fall).
- π₯ Overheating for no reason (even when switched off).
- π΅ The touchscreen or buttons are not working (the train may have moved away).
- π It does not charge despite proper RAM and cable.
The cost of repairing Redmi 4 in 2026:
| Type of repair | Cost (β½) | Date(days) |
|---|---|---|
| Battery replacement | 1 200β1 800 | 1 |
| Replacement of the display (touchscreen + matrix) | 3 500β5 000 | 1β2 |
| Repair of the charging plume | 1 500β2 500 | 1β3 |
| Diagnosis of the motherboard | 500β1 000 | 1 |
Before visiting the service, make a backup of the data (if the phone is turned on somehow) and untie the Mi Account to avoid activation problems after repair.