Forgot the password from Mi Account on Xiaomi: all ways to restore access

Forgotten password from Mi Account is one of the most common problems among owners of smartphones Xiaomi, Redmi and others. POCO. Without access to your account, you won't be able to download apps from the Mi App Store, sync data, or even unlock your phone after you reset your settings, even worse: when you activate factory protection (FRP) The device can be completely blocked, requiring the entry of a username and password from Mi Account.

In this article, we will analyze all the current ways to restore access - from the standard (via email or email). SMS) We'll also find out what to do if you don't remember your password, your associated number/mail, and how to avoid data loss when you unlock. MIUI 12–14 and HyperOS (2026).

Why Mi Account is blocking your phone and what happens if you ignore the problem

The Mi Account is integrated into Xiaomi’s firmware at the system level, and is responsible not only for logging in to the company’s services, but also for:

• 🔒 Factory protection (FRP) — locks the phone after resetting settings, if the password from the account is not entered.
• 📱 Synchronization of data: contacts, notes, photos in Mi Cloud.
• 🛡️ Remote lock when stealing a device (Find Device feature).
• 📦 Access to branded services: Mi App Store, Mi Video, Mi Home (for smart devices).

If you forget your password and ignore the recovery, the consequences can be serious:

• 🚫 Loss of phone access after resetting (Mi Account data entry required).
• ❌ Impossibility of updating MIUI/HyperOS — system requires authorization.
• 🔄 Resetting to factory settings will not help - lock FRP remain.

⚠️ Attention: On devices with MIUI 14+ HyperOS bypass FRP through the engineering menu or ADB The only legal way is to restore your password through official Xiaomi channels.

Method 1: Recovering passwords via email or phone

The simplest and most formal method is to reset your password through a linked email or phone number, and it works if:

• 📧 You have access to the email specified when registering for your Mi Account.
• 📱 You remember the phone number associated with your account (and it is active).
• 🌐 Device connected to the Internet (Wi-Fi or mobile network).

Step-by-step:

1. On the lock screen or in the phone settings, click Forgot Password? (or Forgot Password?).
2. Choose the recovery method: Email or Phone number.
3. Enter the email address or phone number associated with the account.
4. There's a message coming to the email with a link to reset your password — SMS confirmation-coded.
5. Follow the instructions on the screen to create a new password.

Correctness of the entered mail address or phone number|

The presence of an Internet connection on the device|

Absence of lockdown SMS from the operator (if restored via phone)|

Spam folder in the mail – sometimes a letter from Xiaomi gets there-->

If a letter or SMS They don't come:

• 🔄 Try to request the code again in 5-10 minutes.
• 📵 Make sure that your phone number is not blocked for SMS (For example, due to the debt of the operator).
• 📧 Check the Spam folder in your mail or try another browser/device to open a link.

⚠️ Note: If you changed your email or phone number in Mi Account but didn't confirm the change, recovering from the old data won't work.

Method 2: Recovery via account.xiaomi.com

If there is no button on the phone, have you forgotten your password? (for example, due to locking) FRP), Use the web version of Xiaomi, which is a method that is suitable for unlocking your account from a computer or other smartphone.

Instructions:

1. Open the browser and go to the site: https://account.xiaomi.com/.
2. Press Sign In (Enter) → Forgot Password? (Forgot Password?).
3. Enter the username (email or phone number) from Mi Account.
4. Choose the recovery method: Email or Phone.
5. Enter the code from the letter or SMS And set a new password.

If the site is making an error, “This account does not exist”:

• 🔍 Check the correctness of the entered login (possibly a typo in the email).
• 📱 Try entering the phone number in an international format (for example, +79123456789 instead of 89123456789).
• 🌍 Make sure you select the right region (country) when restoring your home.

Through email.|

Through SMS|

Through account.xiaomi.com|

Nothing, it didn't work.|

Another way.-->

If you don't remember the login (email/number, try it out:

• 📱 View saved logins in the browser (if previously logged into Mi Account from this device).
• 🔎 Check the history of emails in the mail for "Xiaomi" or "Mi Account".
• 📞 Call for support for Xiaomi (mode 4).

Method 3: Unblocking through the tied number (if email is not available)

If you do not have access to email, but have a linked phone number, you can restore your account through the SMS. This method works even if you forget your email password.

How to restore:

1. On the lock screen or on account.xiaomi.com, select Forgot password?
2. Enter the phone number associated with Mi Account (in international format).
3. Press Send Code (Send Code)
4. Enter the 6-digit code from the SMS in the appropriate field.
5. Set a new password and confirm the changes.

If SMS doesn't come:

• 🔄 Wait 5-10 minutes and ask for the code again.
• 📵 Check if the operator blocks messages from short numbers (sometimes this happens with virtual operators).
• 📱 Try inserting. SIM-card to another phone and request the code again.

💡

If you do not have access to either email or phone number, but remember your login, try to restore access via backup email (if it was specified during registration). To do this, select the option "Other ways to verify" on account.xiaomi.com after entering the login.

If the phone number has been changed or deleted from the account, restore access through the SMS In this case, you only need to appeal to support Xiaomi (method 4) or bypass the lock (method 5, for older models).

Method 4: Calling for Xiaomi Support (Official Request)

If standard recovery methods fail, you can send a request to Xiaomi Support, which is the only legal way to unlock if you lose access to all the associated data.

How to make a request:

1. Go to the support page: https://www.mi.com/global/support/.
2. Select the "Account & Security" section.
3. Click on “Submit a request” or use the online chat.
4. Describe the problem: indicate that you have forgotten your password and do not have access to the password. email/number.
5. Attach screenshots from the lock screen (if the phone is locked) and documents confirming possession of the device (checks, box with a lock). IMEI).

What data will be required to confirm:

The timeframe for the request is 3 to 14 days, and if confirmed, support will reset the password or send instructions to unlock the request.

⚠️ Note: Xiaomi support does not help with unlocking devices purchased with or without documents. FRP (5), but it does not work on all models.

Method 5: Bypassing the Mi Account lock (FRP) old-model

If all official methods do not work, and the phone is blocked because of the FRP, You can try to bypass the security. It only works on devices before the security is installed. 2020 year of release (for example, Redmi Note) 5/6/7, Mi 8/9) firmware MIUI 10–12. On the new smartphones (Redmi Note) 11/12, Xiaomi 13/14) This method will not work due to increased protection.

Instructions for bypassing FRP (For example, the Redmi Note 7):

1. Turn on your phone and wait for the screen to enter your Mi Account data.
2. Connect your device to Wi-Fi (required!).
3. Return to the lock screen and press Emergency Call.
4. Enter the code ##4636## → Select Usage Statistics (Usage Statistics).
5. Click on the three dots in the top right corner and select Browser.
6. In the browser, click on the download link FRP Bypass APK (For example, frpbypass.net).
7. Install the downloaded application and follow its instructions for resetting FRP.

Models that circumvent FRP Possible (2026):

• 📱 Redmi Note 5/6/7/8 (firmware MIUI 10–12).
• 📱 Xiaomi Mi 8/9/9T.
• 📱 POCO F1/POCO X2.

Models that circumvent FRP impossible:

• ❌ Redmi Note 10/11/12 newer.
• ❌ Xiaomi 11/12/13/14.
• ❌ POCO F3/F4/F5.
• ❌ All devices on HyperOS.

💡

Circumvention FRP — This is an illegal method that may violate the terms of use of the Mi Account, and should only be used as a last resort if you are the legal owner of the device and have lost access to the account.

What to do if nothing helps: extreme measures

If none of these methods work, there are still radical measures that involve the risk of data loss or even device failure, so only use them if:

• 📱 Phone's locked. FRP It does not respond to standard recovery methods.
• 📧 You don’t remember your username, email, or phone number from Mi Account.
• 🔧 Xiaomi Support Refused to Unblock.

Option 1: Complete Fastboot reset (data loss)

If the device is disabled factory protection (FRP), You can try resetting via Fastboot mode:

1. Turn off the phone.
2. Press the Power button + Volume down before the Fastboot logo appears.
3. Connect the device to your PC and install the Mi Flash Tool.
4. Download the firmware for your model from en.miui.com.
5. In the Mi Flash Tool, select Clean all and flash the device.

Option 2: Contacting a service centre

If the phone is blocked FRP And you can't unlock it, so please go to the official Xiaomi service center:

• 📄 Check or guarantee card.
• 📦 Box from the device (c) IMEI).
• 🆔 Passport (for proof of identity).

The cost of unlocking is from 1,500 to 5,000 rubles, depending on the model.

Option 3: Sale of the phone "as is"

If unlocking is not possible and the device is not valuable, you can sell it for parts or as “locked under Mi Account” on Avito or Yula, such phones are bought for 20-40% of the market value.

FAQ: Frequent questions about Mi Account recovery