Forgot the password on the phone Xiaomi Redmi: how to unlock without data loss and with a complete reset

Forgetting your smartphone password is a frustrating situation, but it's not a hopeless one, especially if you're talking about Xiaomi Redmi phones, where the manufacturer has provided several ways to restore access, and the main thing is not to panic and not to try to guess the combination dozens of times: after 5-10 failed attempts, the device can lock up for 30 minutes or even require a hard reset.

In this article, we will discuss all the current methods of unlocking Redmi (including Note models). 10/11/12, Redmi 9/10/13C And others, from the safest -- no data loss, to the radical ones, when you have to reset your phone to the factory settings. MIUI 12-14 And explain why some "people's" methods (like calling a locked device) stopped working after security updates. 2023 year-end.

1 Unblocking through Mi Account (the most reliable way)

If your Redmi is linked to a Xiaomi account (which happens automatically when you first turn on), you can restore access in 5 minutes, and this method works even if you do not remember the password from the account – it can be reset via email or phone.

Here's the step-by-step instruction:

• 📱 On the lock screen, tap the button Forgot the password? (or Forgot password? on English firmware).
• 🔑 Choose the Restore option via Mi Account.
• 📧 Enter the email or phone number associated with your Xiaomi account.
• 🔐 Confirm your identity through SMS-mail-in.
• ✅ Create a new password to unlock the screen.

If you don’t remember the Mi Account, go to account.xiaomi.com and use the recovery function. Importantly, you may have to wait up to 24 hours after resetting your account password, a security measure from Xiaomi.

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If the screen does not have a button "Forgot your password?", try to enter any password 5 times in a row - the system will offer the recovery option through Mi Account.

⚠️ Note: This method will not work if your phone has turned off mobile internet or Wi-Fi. Connect to the network via the notification panel (if available on a locked screen) or paste it in. SIM-card.

2 Unlocking through Find Device (Remote Control)

Xiaomi’s Find Device service allows you not only to track your phone, but also to unlock it remotely, and the condition is one: Remote access in security settings and an active Internet connection must be enabled on the device.

How to do this:

1. Go to i.mi.com and log in to your Mi Account.
2. In the list of devices, select the blocked Redmi.
3. Click Unlock Device (or Unlock Device).
4. Confirm the action via SMS or email.

After that, the phone will unlock, but all the data will remain in place — this method does not lead to a reset. If the Unlock option is inactive, then the Find Device feature on the phone is disabled.

3. Password reset via Fastboot (for advanced users)

If the previous methods didn't work and the data on the phone wasn't critical, you can use Fastboot mode, USB-The cable and basic command line knowledge will be deleted, but the phone will unlock.

Instructions:

• 🖥️ Install Android Platform Tools on PC (includes fastboot and adb).
• 📱 Turn off Redmi and press the Power button. + Volume down to enter Fastboot.
• 🔌 Connect the phone to the computer.
• 💻 In the command line (on behalf of the administrator) perform:

fastboot oem clean_all


fastboot reboot

After the reboot, the phone will be like new – you will need to reconfigure MIUI and restore data from the backup (if it was).

⚠️ Note: Some Redmi models (e.g. Note) 11 Pro+) team clean_all This may not work due to the bootloader lock, in which case you will need official firmware through the Mi Flash Tool.

4 Unlocking through Recovery Mode (without computer)

If you don't have access to your PC, you can try resetting your password through the Recovery menu, which also results in a complete data cleanup, but doesn't require any additional devices.

Step-by-step:

1. Turn off the phone.
2. Press the Power button + Volume up for 10-15 seconds until the Mi logo appears.
3. From the Recovery menu, select Wipe Data (use volume buttons for navigation and power button for confirmation).
4. Confirm the reset by selecting Wipe All Data.
5. After completion, select Reboot.

The phone will reboot and prompt it to be configured as new. This method works on all Redmi models, but devices with MIUI 14 may need to enter a password even in Recovery, a measure of protection against unauthorized reset.

✔ Charge your phone at least 50% (reset should not be interrupted due to discharge)

✔ Make sure you have a backup of important data (photos, contacts)

✔ Prepare data from Mi Account – they will be required after resetting

✔ Have your hand on it. SIM-Internet map for initial setting

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5.Official reset via Xiaomi Service Center

If all the self-unblocking attempts fail, you have to go to an authorized service center, which is the most reliable, but also the longest way.

• 📄 Document confirming the purchase (check, warranty card or box with IMEI).
• 🆔 Passport of the owner.
• 📱 Phone itself (preferably with a charge of at least 30%).

The service center will verify the owner and reset the password without losing data (if technically possible). The average execution time is 1-3 working days. The cost of the service varies from 500 to 1500 rubles depending on the region.

The addresses of official Xiaomi service centers can be found on the website mi.com/ru/service. Contact only the centers marked Authorized – this guarantees the safety of your data and original spare parts if necessary.

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An official reset in the service is the only way to unlock Redmi without losing data if the Mi Account password is forgotten and Find Device is disabled.

Alternative methods (with reservations)

There are dozens of “secret” ways to unlock Redmi online, from calling a locked phone to using special apps, most of which are either outdated or don’t work on current versions of MIUI. Consider the ones that might work (but without warranties).

Method 1: Call from another phone

Some older models (Redmi 4/5) had access to the phone menu during an incoming call. MIUI 12+ has fixed this vulnerability, but if you have a 2017-2018 device, try:

• 📞 Call the blocked Redmi from another phone.
• 🔄 When calling, quickly press the Home button (if physical) or swipe up the screen.
• 📱 If you can open the menu, go to Settings. → Password and security and reset the lock.

Method 2: Forgot Pattern App (root only)

If you have installed Magisk or another root-rights tool on your phone, you can try to delete the password file via ADB.

1. Connect your phone to your PC and open the command line.
2. Enter:

adb shell


su




rm /data/system/gesture.key

Once the reboot is done, the lock will reset, but on MIUI 13/14, this method is blocked by the security system.

Frequently asked questions