Xiaomi Redmi Note 4 is a legendary smartphone that is still used by millions of users, but even such a centenarian can crash: the system can hang on the MIUI logo, do not respond to touches or completely freeze with a black screen. If your device stopped responding to commands, do not rush to carry it to the service center. In 90% of cases, the problem can be solved by yourself - the main thing is to know the right button combinations and sequence of actions.
In this article, weโll look at all possible Redmi Note 4 freeze scenarios (including Note 4X and Note 4 Pro versions), and detail how to safely restart your device without the risk of losing data. From a classic soft reboot to an emergency reset via Recovery mode, youโll find a solution for even the most difficult situations, and at the end of the article, answers to frequent questions and tips on how to prevent future freezes.
Why Redmi Note 4 is Hanging: The Main Reasons
Smartphone freezes rarely happen "just like that," usually due to system errors, hardware problems or incorrect user actions, and the most common reasons are:
- ๐ Battery discharge: If the charge drops below 5%, the phone may freeze when trying to complete an energy-intensive task (e.g., app updates).
- ๐ฑ Overheating of the processor: Redmi Note 4 is equipped with a chipset Snapdragon 625 or Helio X20, which, under intense load (games, video rendering) can overheat, causing failures.
- ๐๏ธ Lack of memory: if the built-in storage is packed to the end (less than 1 GB), the system begins to โbrakeโ and periodically hang over.
- ๐ Failures after the update: a failed firmware MIUI (especially if the update is interrupted, often results in a โperpetualโ boot or black screen.
- ๐ ๏ธ Damage to system files: viruses, rooting, or incorrect removal of applications can compromise OS integrity.
Interestingly, Redmi Note 4 is most often stuck in the boot phase (MI logo or animation) or when trying to unlock the screen. If your case does not fit the reasons described above, it may be a hardware damage - for example, a detached battery or a faulty motherboard, in which case the reboot will not help, and you will need a diagnosis at the service center.
Method 1: Soft reboot (if the screen reacts)
If the phone isn't completely frozen, it's just slowing down (reacts to late touches, but menus open), try the standard reboot through the software menu, which is the safest method, as it doesn't force the system to shut down.
Instructions:
- Hold the power button (located on the right end of the body) for 8-10 seconds.
- On the screen will appear menu with options to Turn off, Reboot and Emergency mode.
- Select Reboot and confirm the action.
If the menu doesnโt appear but the screen reacts to touch, try an alternative way:
- Open the notification bar (swipe down from the top edge of the screen).
- Click on the icon. โ๏ธ Settings โ The phone. โ Reboot.
Make sure the power button doesnโt go off.|Try to connect the charger.|Check if the cover blocks access to the buttons|Move to a hard reboot (method 2)-->
Important! If the phone freezes again after a soft reboot, this may indicate damage to system files or a malfunction of the drive, in which case it is recommended to back up the data and perform a reset to factory settings.
Method 2: Hard reboot (with full freeze)
If the Redmi Note 4 screen doesnโt respond to touch and the power button doesnโt call the menu, a forced reset (called โhard resetโ through hardware buttons) will be required.This technique simulates battery extraction, which helps wake up the phone in most cases.
Instructions for Redmi Note 4 (all modifications):
- Hold the power button and Volume Up button at the same time.
- Keep them clamped for 15-20 seconds until the screen goes out and reboots.
- After the MI logo appears, release the buttons - the phone should boot in normal mode.
If the combination does not work, try an alternative:
- ๐ Hold the power. + Volume Down (Loudness decrease) by 10-15 seconds.
- ๐ If the screen is black, connect the phone to charge and try again.
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If the phone turns on after a hard reboot but freezes again, try booting into Safe Mode, and hold the volume button until the "Safe mode" appears at the bottom of the screen to determine if a third-party app is to blame for the failures.
Warning: A hard reboot can interrupt background processes (e.g. system updates), which in rare cases leads to data corruption. If you ran a MIUI update before hanging, youโd better wait for the battery to run out (if the phone doesnโt respond at all) or contact the service.
Method 3: Reboot with Recovery Mode (if the phone doesn't turn on)
If the Redmi Note 4 doesnโt respond to any combination of buttons and doesnโt even show the logo when you turn on, youโll need to use Recovery mode, which allows you to restart the phone or reset if the system is severely damaged.
How to log in to Recovery:
- Turn off the phone (if it's not turned off). If it's getting stuck on the boot screen, hold the power button for 10 seconds until the screen goes out.
- Press the power at the same time + increase the volume.
- Hold the buttons until the Recovery Mode menu appears (usually with a robot image and a No command label).
- If the menu is in English, select Reboot system now. If it's in Chinese, look for characters.
Other options are also available in Recovery Mode:
| Option. | Action. | When to use |
|---|---|---|
| Reboot system now | Phone reboot | If the phone is dead, but the system is intact. |
| Wipe data/factory reset | Reset to factory settings | If the phone is cyclically restarted or not turned on |
| Wipe cache partition | Clearing the cache | If the system is slowing down, but switches on |
| Apply update from ADB | Update via computer | If you need to flash your phone through the Mi Flash Tool |
Attention! The Wipe data/factory reset option will completely remove all data from your phone, including photos, contacts and apps, and use it only as a last resort if other methods have not worked.
What happens if the Recovery Mode does not open?
Method 4: Reboot via Fastboot (for power users)
If Recovery Mode is not available or helps, you can try rebooting your phone via Fastboot mode, which requires you to connect to your computer and installed Xiaomi drivers, but allows you to โresuscitateโ even badly damaged devices.
What you need:
- ๐ฅ๏ธ Computer with installed drivers Mi Flash Tool (you can download on the official website of Xiaomi).
- ๐ Cable USB Type-C (original or high-quality).
- ๐ฑ Phone with a battery charge of at least 30%.
Instructions:
- Turn off your phone (if it is suspended).
- Press the power + volume reduction for 10 seconds until a screen with the inscription Fastboot and the image of a rabbit in the hat appears.
- Connect your phone to your computer via USB.
- On your computer, open the Command Prompt (Windows) or Terminal (macOS/Linux) and type:
fastboot devicesIf the phone is determined (its serial number will appear), enter the reboot command:
fastboot rebootIf the team doesnโt work, try:
fastboot oem rebootWarning! Do not use other fastboot commands (such as fastboot erase) unless you are sure of their purpose.This can lead to complete data loss or "bricking" of the phone.
Method 5: Emergency reboot with a discharged battery
If the Redmi Note 4 is getting stuck and doesn't respond to the buttons, and the battery is dead (the indicator shows 0-1%), standard methods may not work, in which case charging in forced mode will help:
Instructions:
- Connect the phone to the original charger (preferably with an output current of 2A).
- Wait 10-15 minutes โ even if the screen doesnโt respond, the battery can start charging.
- After recharging, try to perform a hard reboot (method 2).
If the charging indicator does not light up:
- ๐ Check the cable and power supply (try another charger).
- ๐ Tap gently on the back of the phone in the battery area - sometimes it helps to "wake up" the power controller.
- ๐ Connect your phone to your computer through USB โ Sometimes it starts charging from the port. USB 3.0 (blue connector).
Critical information: If the phone doesn't charge and doesn't respond to buttons for more than a day, it's likely the power controller or the battery itself is the problem, in which case it's impossible to reboot on its own - repairs are needed.
What to do if nothing helps: diagnosis and repair
If none of these methods worked, the problem could be hardware, and here are some signs you should contact a service center:
- ๐ฅ The phone is overheated even when it is off.
- ๐ฅ Artifacts appear on the screen (stripes, flickering, distortions).
- ๐ Battery swelling (body deformed).
- ๐ต Phone is not defined by computer in Fastboot or Recovery.
- ๐ Cyclical restart (bootloop) โ the phone is constantly turned on and off.
The average cost of repairing Redmi Note 4 in 2026:
| Problem. | Cost (โฝ) | Duration of repairs |
|---|---|---|
| Battery replacement | 1 200โ1 800 | 1-2 hours |
| Repair of the power plume | 1 500โ2 500 | 1 day |
| Flashing through EDL | 2 000โ3 000 | 2-3 hours |
| Replacement of motherboard | 4 000โ6 000 | 3-5 days |
Tip: Before you carry your phone for repair, try flashing it through the Mi Flash Tool in EDL mode. This will require an authorized Xiaomi account and a special cable. Instructions can be found on the 4PDA or XDA Developers forums.
FAQ: Frequent questions about the Redmi Note 4 freeze
โ The phone is stuck on the logo. MI After the update, what to do?
โ Can I reboot the Redmi Note 4 without the power button?
โ After the reboot, the photos were gone?
โ The phone freezes every day. How to fix it?
โ Can I reboot the Redmi Note 4 through the SMS call?
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If the Redmi Note 4 is stuck, try a soft reboot (method 1) first, then a hard one (method 2). Only in extreme cases resort to a reset via Recovery or Fastboot - this can lead to data loss.