How to reset Xiaomi Mi Robot Vacuum Cleaner to factory settings: all ways

Xiaomi Mi Robot Vacuum Cleaner is a smart device that can eventually malfunction: loses communication with Wi-Fi, does not respond to commands from the Mi Home app, or completely stops cleaning correctly. In 90% of these cases, a complete reset to factory parameters helps. But how do you do it correctly, so as not to turn the vacuum cleaner into a “brick”?

This guide will be suitable for all popular models of the brand: from the old Mi Robot Vacuum 1 to the modern Xiaomi Mi Robot Vacuum-Mop 2 Pro, Viomi V3 and Dreame D9. We will discuss two main methods: through the physical button on the body and software through the application, you will learn what to do if the reset does not help, and how to avoid typical errors when restoring settings.

Why you might need to reset the robot vacuum cleaner Xiaomi

Factory reset is the last resort when other solutions have failed, and the most common situations that require a hard reset are:

• 🔄 Vacuum cleaner doesn’t connect to Wi-Fi after changing router or password despite repeated attempts to reconnect.
• 📱 Mi Home app shows Device offline or Connection failed error, even though device is on and charged.
• 🤖 The robot has forgotten the map of the room and can not build a new one, constantly wandering around one room.
• 🔋 After updating the firmware, there were glitches in the work: spontaneous stops, ignoring cleaning zones.
• 🔒 The device is tied to an old Xiaomi account, and the previous owner can not untie it.

It is important to understand that the reset removes all stored maps of the premises, cleaning schedules and individual settings (for example, suction strength or sequence of rooms). After the procedure, the vacuum cleaner will become “clean”, as after purchase, it will have to be reconfigured.

⚠️ Note: If the vacuum cleaner is warranty-free, the reset may cancel it if the problem was caused by a software failure, not a hardware malfunction. Before the procedure, check if the defect is due to mechanical damage (for example, the side brush is not spinning or the turbocharger is not working).

Method 1: Hardware reset through a button on the body

It is a versatile method that works on all Xiaomi models, including Mi Robot Vacuum 1/2, Mi Robot Vacuum-Mop, Viomi V2/V3 and Dreame D9. The main advantage is that you do not need an application or Internet connection.

Instructions:

1. Turn off the vacuum cleaner by pressing and holding the Power button for 3-5 seconds (until the indicator goes out).
2. Press and hold two buttons at the same time: 🔘 Power (on button) 🏠 Home (back to base button) or Spot (point cleaning) – depending on the model.

10-15 seconds

Release the buttons, the reset will start automatically, and it will take up to 1 minute.

After a successful discharge, the vacuum cleaner will emit a long beep and reboot. the indicator will light up in blue or white (depending on the model), which means that it is ready for a new setup.

Make sure the vacuum cleaner is charged at least 30 times%|

Turn him off the dock.|

Make sure there are no water or dust sources nearby.|

Prepare the charger in case of discharge during the procedure-->

⚠️ Note: Some models (e.g. Xiaomi Mi Robot Vacuum-Mop P) require Power to be reset. + If nothing happens after 15 seconds, try another combination or check if the security film is blocking the buttons.

Method 2: Software reset via Mi Home

If the vacuum cleaner is still connected to the Mi Home app (albeit with errors), it is possible to reset remotely, which is safer because it allows you to save some settings (such as cleaning history) before cleaning.

Step-by-step:

1. Open the Mi Home app and go to your robot vacuum cleaner page.
2. Put three points on it. ⋮ in the upper right corner and select Device Settings.
3. Scroll down and find Reset to factory settings (or Reset to factory settings in English).
4. Confirm the action by entering the password from the Xiaomi account (if required).
5. Wait until the process is complete (usually 30-60 seconds).

After the vacuum cleaner is reset, it will automatically disconnect from Wi-Fi and be removed from the list of devices in Mi Home. To use it again, you will have to undergo the initial setup procedure (connect to the network, link to an account, create a map of the room).

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If the app doesn't have Settings Reset, upgrade to the latest version of the Mi Home, which older versions sometimes hide for some models.

What to do if the reset does not help

In rare cases, even after discharge, the vacuum cleaner continues to work incorrectly.

• 🔌 Power problems: Try connecting the vacuum cleaner to another charger (original, 5V/2A). Sometimes failures are caused by unstable stress.
• 📶 Wi-Fi interference: If the vacuum cleaner is not connected to the network, check if it is blocked MAC-Also try using the 2.4 GHz network (5 GHz not supported).
• 🛠️ Hardware malfunction: If the vacuum cleaner does not turn on or makes uncharacteristic sounds (screaming, squeaking), the engine or battery may be damaged, in which case only the service center will help.
• 📲 Outdated firmware: After reset, update the software via Mi Home. Sometimes old firmware versions conflict with new router settings.

If none of these methods worked, try an alternative reset method:

1. Turn off the vacuum cleaner.
2. Press and hold the Power button.
3. Without letting go, connect the charger.
4. Hold the button for another 10 seconds until the indicator flashes.

This method works on Xiaomi Mi Robot Vacuum 1 and some Viomi models, but is not guaranteed for newer devices.

How to Restore Settings After Resetting

After the vacuum is discharged, the vacuum cleaner becomes a blank slate, and to get it back to work, follow the following steps:

1. Wi-Fi Connection: Turn on the vacuum cleaner and wait until it flashes orange. In the Mi Home app, tap + → Add device → Robot vacuum cleaner. Choose your model and follow the instructions (you will need to enter a Wi-Fi password).
2. Create a map of the room: Start cleaning in Full Cleaning mode. Wait for the vacuum cleaner to go around all the rooms (this can take 30-60 minutes). In the application, save the map and mark the areas / rooms.
3. Schedule setting: From the device menu in Mi Home, select Schedule. Specify the days and times of cleaning, as well as the type (dry, wet, combined).

Tip: If you still have screenshots of old settings (such as no-cleaning areas), use them to reconfigure the configuration faster, and you can also export a room map from a Mi Home backup if it was created before the reset.

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After reset, be sure to update the vacuum cleaner firmware through Mi Home.This will fix possible bugs and improve the stability of the work.

Frequent Resetting Mistakes and How to Avoid Them

Many users make the same mistakes that can lead to an incomplete reset or even damage to the device.

• ⚡ Interrupt the process: If you have started resetting, do not turn off the vacuum cleaner and remove the battery before completion (usually takes 30–60 seconds.
• 🔋 Reset at low charge: Make sure the battery level is at least 30% or the device may shut down in the middle of the process.
• 📶 Use unstable Wi-Fi: If you reset via Mi Home, connect your phone to a reliable network.
• 🔧 Disassemble vacuum cleaner: Some users try to reset by disconnecting the battery.This is unsafe and can lead to loss of warranty.

Also avoid resetting if:

• The vacuum cleaner is in the process of cleaning (wait until it is completed or stop it manually).
• The device is wet or in a room with high humidity.
• You recently updated your firmware (wait 24 hours – sometimes the glitch goes away by itself).

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If the vacuum cleaner doesn’t turn on after the reset, try holding the Power button pressed for 20-30 seconds, sometimes helping to wake the device up after a failed reset.

Discharge before sale or transfer of vacuum cleaner

If you sell or give the vacuum cleaner to another person, make sure to reset, which will delete all your data (indoor maps, cleaning history) and untie the device from your Xiaomi account.

Additional steps for secure transmission:

1. Remove the vacuum cleaner from the Mi Home app (in the device settings, select Remove the device).
2. If the vacuum cleaner is tied to Apple’s HomeKit or Google Assistant, turn it off in the appropriate apps.
3. Wipe out any saved voice commands (if you used Alice or Siri).
4. Return all physical accessories: side brushes, filters, water tank (if any).

After handing over to the new owner, ask them not to connect the vacuum cleaner to your Wi-Fi for the first 24 hours, which will prevent possible conflicts when re-associating with the account.

FAQ: Answers to Frequent Questions