How to remove the error “Required action with a Google account” on Xiaomi: 7 proven ways

The “Google Account Action Required” error is one of the most common problems for Xiaomi, Redmi and POCO smartphone owners after resetting, firmware or buying a used device, blocking access to the system by requiring data input from a previous Google account that was linked to the phone, and 80% of the time the error is due to Factory Reset Protection (FRP) — the factory reset protection introduced by Google on Android 5.1 Lollipop and above.

In this article, we will discuss 7 working ways to get around the error without losing data, including official methods from Xiaomi and workarounds for devices with MIUI 12/13/14. Particular attention will be paid to the models of Redmi Note 10/11/12, POCO X3/X4/X5 and Xiaomi 12/13/14, where the error is most common. If you bought a phone from your hands or forgot data from your associated account, the instructions below will help unlock the device even without access to the mail of the previous owner.

Why does the error “Google Account Action is required” occur?

The main reason is FRP (Factory Reset Protection) activation, which is activated automatically if:

• 📱 The phone had a Google account enabled (even if you didn’t add it manually, it could pull up when you first turned on).
• 🔄 Reset to factory settings through Settings → Reset or Recovery Mode.
• 🛠️ The device was flashed by unofficial firmware (for example, via Fastboot or TWRP).
• 🔐 Phone stolen/lost and the previous owner blocked it via Find My Device.

On Xiaomi devices, the error can manifest itself in different ways:

• 🚫 «This device was reset. To continue, log in to the Google account that previously synced with this device. FRP).
• ⚠️ «You need to do an action with your Google account. Connect to the network and sign in. MIUI 14).
• 🔒 «Device locked by administrator" (if the phone was linked to a corporate account).

Important: on new Xiaomi models (such as the Redmi Note 12 Pro+ or Xiaomi 14 Ultra), the error can be combined with the Mi Account lock, which makes it difficult to unlock, in which case you will need to bypass both FRP and the binding to the Xiaomi account at the same time.

Method 1: Officially crawling through a previous Google account

If you have access to email and password from an account that was tied to your phone before the reset, this method is the easiest and most secure.

Step-by-step:

1. On the lock screen, select a Wi-Fi connection (if there is no network, use mobile data).
2. Enter the email and password from the Google account that was on the phone before the reset.
3. If you request two-factor authentication, confirm your login via SMS or Google Authenticator.
4. After successfully logging in, the phone will unlock and you can configure it as new.

⚠️ Note: If you bought a phone with your hands and don't know the previous owner's data, this won't work.

If a Google account has been deleted or blocked, try to restore it through Google's recovery page. Specify the linked phone number or backup email - the system may suggest resetting the password.

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If you do not remember the exact email, try to enter the first letters - the system will tell you possible options from previously used accounts.

Method 2: Bypass FRP through Mi Account settings (for MIUI 12–14)

This method works for most Xiaomi devices with MIUI 12 and newer if you have access to a Xiaomi account (Mi Account) but no data from Google.Suitable for Redmi Note 11 Pro models, POCO F4, Xiaomi 12T etc.

Instructions:

1. On the lock screen, click Add Wi-Fi network (or Emergency Call → Add contact on some models).
2. In the network name input field, enter any text, highlight it and click Share.
3. From the menu, select Mi Account and log in to your Xiaomi account.
4. After entering, go to Settings. → Memory. → Files and find the file account_db (or accounts.db).
5. Delete this file and restart the phone. Once turned on, the FRP error should disappear.

If this method does not work, try an alternative way:

• 🔧 Enter Settings → About the phone via the emergency call menu (click 5 times on the version) MIUI).
• 🔄 Enable the Developer Mode and Activate Debugging by USB.
• 🖥️ Connect your phone to the PC and use it ADB-drop-off FRP (instruction in Method 4).

Method 3: Use Find My Device (if your phone is stolen)

If the phone was stolen or lost, the previous owner could have locked it through Find My Device, in which case it is officially impossible to unlock the device - you will need to contact the former owner and ask him to:

1. Delete your device from your Google account (Settings → Google → Security → Your Devices).
2. Turn off Find My Device for this phone.
3. Reset your Google account password if you have agreed to transfer the device.

If it is not possible to contact the owner, only informal methods remain (see Method 5 and Method 6), but they can lead to:

• 🚨 Blocking IMEI (If the phone is on the operator’s blacklist).
• 🔒 Loss of warranty (when running through Fastboot).
• 🛠️ System failure (if the process of bypassing is interrupted).

⚠️ Note: Buying phones from hands without a break from Google/Mi Accounts can be a risk of getting a brick. Check the status of the device through the device before you buy it *#06# (IMEI) on imei.info or SND Deep Info.

Method 4: Remove FRP via ADB (for advanced users)

This method requires access to a PC and basic knowledge of working with ADB (Android Debug Bridge), suitable for Xiaomi devices on Android 8-13, where USB debugging is enabled (or it can be activated via workarounds).

What you need:

• 🖥️ Computer with installed ADB and Fastboot.
• 🔌 USB-Type C Cable (original, undamaged).
• 📱 Phone with a charge of at least 50% (so as not to turn off during the process).

Step-by-step:

1. Connect your phone to your PC and open Command Prompt (or Terminal on Mac/Linux).
2. Enter the command to check the connection: adb devices If the device is not displayed, install Xiaomi USB Drivers.
3. Launch the ADB: Adb shell shell shell
4. Delete FRP files (commands run alternately): pm uninstall --user 0 com.google.android.gms pm uninstall --user 0 com.google.android.gsf.login pm uninstall --user 0 com.google.android.gsf
5. Reboot the phone: reboot

If the commands didn’t work, try an alternative method via Fastboot:

fastboot erase frp


fastboot reboot

⚠️ Note: On new models (Xiaomi 14, Redmi Note 12 Turbo), Xiaomi blocks fastboot erase frp commands without authorization in Mi Account. TWRP.

Method 5: Bypass FRP via TWRP (for unlocked bootloader)

If your Xiaomi has a custom TWRP recavator installed, you can manually remove FRP by editing system files, a method that is suitable for devices with an unlocked bootloader.

What needs to be done:

Download TWRP for your model (e.g. from twrp.me)

Install ADB/Fastboot drivers on PC

Download the FRP Bypass Tools archive

Charge your phone to 70% or higher-->

Instructions:

1. Download the phone to Fastboot mode (clip Power + Volume down).
2. TWRP: fastboot flash recovery twrp.img fastboot boot twrp.img
3. In TWRP, go to Advanced → File Manager.
4. Delete files: /data/system/gesture.key /data/system/locksettings.db /data/system/locksettings.db-wal /data/system/locksettings.db-shm
5. Reboot the phone. FRP should disappear.

If this method didn’t work, try flashing the Magisk module to bypass FRP:

• 📁 Download the Universal SafetyNet Fix module.
• 🔧 Set it up through TWRP → Install.
• 🔄 Reset the device.

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Bypassing FRP via TWRP is the most reliable way for devices with an unlocked bootloader, but it requires technical skills. If you're a beginner, you'd better consult a specialist.

Method 6: Using hardware reset (for older models)

On Xiaomi devices before 2018 (e.g. Redmi 4X, Redmi Note 5) you can bypass FRP through hardware reset using a combination of buttons.

• 📅 The phone is released until 2019.
• 🔄 It's on him. MIUI 9 or less.
• 🔧 The bootloader is not blocked.

How to perform a hardware reset:

1. Turn off the phone.
2. Press Power + Volume up for 10-15 seconds until the Mi logo appears.
3. From the Recovery menu, select Wipe Data → Wipe All Data.
4. Confirm the reset and restart the device.

If there is a mistake after reset, try:

• 🔌 Connect to Wi-Fi and enter any email/Password (sometimes the system misses after several attempts).
• 📞 Call your phone from another device and quickly go to Settings during the call.

⚠️ Note: On new models (Redmi Note 10 and newer) the hardware reset does not remove the FRP — Methods from Method 4 or Method 5 will be required.

Method 7: Contact Xiaomi Service Center

If none of these methods worked, or you are afraid to sew your phone, the only official way is to contact Xiaomi Service Center.

• 🏢 Official SC (list on mi.com website).
• 📞 Hotline: 8 800 775-64-20 (call-off).
• 💬 Online chat in the Mi Community app.

What will be required to unlock:

• 📄 Check or warranty card (proof of purchase).
• 🆔 Passport (if the phone is in your name).
• 📱 IMEI Devices (to learn via *#06#).

The cost of unlocking FRP in the SC:

If you have a handheld phone and you don't have documents, the service center may refuse to unlock, leaving only informal repairs (but the risk of getting a brick increases).

FAQ: Frequent FRP Error Questions on Xiaomi