Xiaomi Phone Calls Itself: Why It Happens and How to Fix the Problem

When Xiaomi starts spontaneously calling numbers from your phone book or even unfamiliar contacts, it can be a disequilibrium for anyone, especially if it happens at night or during important meetings. The reasons for this behavior can range from simple software failures to serious hardware malfunctions. In this article, we will examine all possible reasons why your Redmi, Poco or Mi behaves like a “ghost caller”, and give step-by-step instructions for diagnosing and fixing the problem.

Many users are quick to commit viruses or malware, but 60 percent of the time, it's all about things from random screen taps to application conflicts, and it's important to not panic and to methodically test every scenario, and start with the simplest solutions that you can use yourself, and gradually move on to more complex methods.

If your Xiaomi phone starts ringing on its own, the first thing you do is disconnect it from the Internet (plane mode or mobile data shutdown) to help prevent possible data leaks or unauthorized malware activities. Follow our recommendations in order, this will save you time and nerves.

1. Check for accidental pressing and screen damage

The most common, but often overlooked, reason is phantom touches on the touch screen, which can be caused by:

• 💧 moisture or condensate under protective glass
• 🧲 damaged display module (cracks, bloating)
• 🔋 a faulty battery that presses on the screen
• 🧤 Use of poor quality protective films

To check this version, follow the following steps:

1. Remove the protective glass and film (if any).
2. Wipe the screen with a dry microfiber wipe.
3. Run the sensor test through the engineering menu: dial ##6484## (on some models #4636## → "Testing of equipment" → "Sensor test").
4. See if there are any "ghost" touch points without your involvement.

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If the screen reacts to touch when it is off (when connected to charging), this is a sure sign of hardware failure, in which case the display module needs to be replaced.

If the test shows false positives, try calibrating the sensor:

1. Go to Settings. → System system → Additionally. → Sensor calibration.
2. Follow the instructions on the screen (usually touch the crosses several times).
3. Reboot the phone.

2. Application conflicts and auto dialing through third-party services

Some apps have permission to make calls in the background, and most often, the culprits are:

• 📞 Messengers (WhatsApp, Telegram, Viber – especially their business versions with auto dial-ups).
• 💼 CRM-Call center systems and applications (e.g., Zoho) CRM, Bitrix24).
• 🎮 Cheater programs for games (can simulate clicks).
• 📊 Automation applications (Tasker, MacroDroid).

To identify the problem application:

1. Open the Settings. → Annexes → Permits → Calls.
2. Sort the list by the date of last use.
3. Turn off call permissions for suspicious apps.
4. Check if the problem is still in safe mode (click the off button). → "Safe regime").

Disable call permissions for all messengers|

Remove unused items CRM and business applications|

Check the history of calls to unfamiliar numbers|

Start the phone in safe mode at 12+ hours-->

Pay particular attention to applications that have requested administrator or special features, and these programs can mimic user actions to find them:

1. Go to Settings → Special Opportunities → Special Opportunities Services.
2. Disable all unknown services.
3. Check the list of device administrators in Settings → Passwords and security → Device administrators.

3. Viruses and Malware: How to Detect and Remove

If Xiaomi’s phone calls to pay numbers or unfamiliar contacts, it’s likely to be infected with a Trojan virus that specializes in phone fraud, often disguised as:

• 📱 "Battery Saver Pro (Clean Master).
• 🎬 Video players and converters (MX Player Pro, Video Converter).
• 💰 Financial applications (fake versions of Sberbank Online, Tinkoff).
• 🎮 Mods for games (Free Fire Hack, PUBG Mobile Cheat).

For inspection and cleaning:

1. Install Malwarebytes or Dr.Web Light from the official Google Play Store.
2. Run a full system scan (enable system file verification).
3. Remove any threats you find.
4. Check the list of installed applications for suspicious (Settings) → Annexes → All applications).

Critical information: Some viruses may be hiding in Xiaomi system applications, such as com.android.phone or com.miui.analytics. If the antivirus does not find threats, but the problem persists, you will need to reset to factory settings.

For complete cleaning:

1. Make a backup copy of important data (photos, contacts).
2. Go to Settings → About Phone → Resetting → Delete all data.
3. After reset, do not restore data from the backup - the virus may return.
4. Install the apps again by downloading them only from the official Google Play.

4. Firmware failures and MIUI errors

Operating system MIUI Sometimes it crashes, which leads to spontaneous calls:

• 🔄 slug-in;
• 🗑️ Damage to system files;
• 🔧 conflict after rooting or unlocking the bootloader.

Methods of diagnosis and correction:

1. Check the version. MIUI In Settings → The phone. → Version. MIUI. If it is unstable (for example, MIUI Beta, roll back to stable.
2. Clear the cache: Turn off the phone. Press Volume up. + Power to log in to Recovery. Select Wipe Cache Partition. Reboot the device.
3. If the problem appears after the update, roll back: Download stable firmware for your model from the official Xiaomi website (link). update.zip and put it in the root of the memory. In Recovery, select Install. update.zip.

Yeah, once.|

Yeah, a few times.|

No, but there were other glitches.|

No, it's stable.-->

If you previously unlocked the bootloader or installed custom firmware, the problem may lie in the incorrectly installed TWRP Or a modified kernel:

• Fly the phone to the stock firmware through the Mi Flash Tool.
• Close the bootloader with fastboot oem lock (Warning: This will delete all data!).

5. Hardware malfunctions: from buttons to motherboard

If the software methods didn't work, it could be a hardware breakdown, and it's often the fault of:

• 🔋 Bloated battery – presses on the motherboard, causing short circuits.
• 📱 Faulty on/volume button – can close contacts by simulating clicks.
• 🔌 Oxidized contacts after moisture.
• 🔧 Damaged motherboard (especially after falls).

How to diagnose:

1. Carefully inspect the body for swelling (battery).
2. Try pressing buttons – if they stick or go off on their own, they need to be cleaned or replaced.
3. Connect your phone to your PC and check logs through ADB: adb logcat | grep -i "If logs appear records of calls without your participation, this confirms the hardware problem.

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If the phone rings on its own, even when it's off (when connected to a charge), it's a 100% hardware fault.

Repairing hardware faults with your own hands is possible only with experience, in most cases you will need:

6.Problems with SIM-map and network operator

Less commonly, but still there are cases when spontaneous calls are associated with:

• 📶 Work failures SIM-cards (especially if they are old or damaged).
• 🏢 Problems on the operator’s side (for example, activation of paid services without your knowledge).
• 🔄 Conflicts in roaming.

What to do:

1. Try to rearrange. SIM-If the problem persists, replace it. SIM operator.
2. Disable all paid services through USSD-teams: MTS: *111*77# Beeline: *110*09# Megaphone: *105*00# Television2: *155*1#

Check the balance for any charges for unknown services.

Contact the operator support and request a log of calls for the last 3 days.

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If the phone is calling for short numbers (for example, 8-900-XXX-XX-XX), immediately block outgoing calls to such numbers through the operator settings or the application "My MTS" / "My Beeline", etc.

If you recently activated a service like AutoCall or Call Back, turn it off. Some carriers turn on these options by default when you buy a new one. SIM-map.

7. Special features and gesture settings

V MIUI There are features that can accidentally activate calls:

• 👆 “Lift to activate” gesture – can work in your pocket.
• 🗣️ Voice assistant – if voice control is enabled, the phone can respond to extraneous sounds.
• 🔄 Automatic replay of the last call (in call settings).

How to turn it off:

1. Go to Settings. → Special facilities → Gestures and disable all unnecessary options.
2. B Settings → Google Voice Assistant: Turn off the “OK, Google” option".
3. Check the call settings: Settings → Annexes → Calls. → Auto-repeat.

It’s also worth checking the screensaver settings – some live wallpaper or widgets can simulate clicks.

8.When to contact the service center

If you’ve tried all the methods, but the Xiaomi phone still rings by itself, it’s time to contact a specialist.

• 🔥 The phone warms up even in standby mode.
• 🔋 Battery swells or discharges quickly (less than 2 hours).
• 📵 Calls are made even when they are off.
• 💻 Logs. ADB They show hardware errors (E/ hardware).

Before the service visit:

1. Make a backup copy of the data (if the phone is still turned on).
2. Write down the IMEI (type *#06#).
3. Check whether the warranty will be maintained after repair (if the phone is warranty).

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Official Xiaomi service centers in Russia can be found on the website mi.com/ru/service. Avoid “grey” workshops – they often use unoriginal parts.

The cost of diagnostics in official Xiaomi services is usually 500-1000 ₽. If the motherboard is the problem, repairs can cost 50-70% of the cost of a new phone, and it might be more appropriate to consider buying a new device.

FAQ: Frequent questions about spontaneous calls on Xiaomi