Xiaomi TV or smartphone doesn’t write commands – what to do in 2026

You are trying to send a team to Xiaomi Mi. TV, Redmi Smart TV or smartphone via remote control, voice assistant Alice/Google Assistant, or Mi Home app, but the device does not respond? The problem can be in both trivial trifles (discharged batteries) and serious firmware failures. In this article, we’ll take a look at all possible causes – from hardware malfunctions to software bugs – and give step-by-step instructions for each Xiaomi model (including Mi). TV 4S, Redmi Smart Fire TV, Mi Box and Smartphones).

We'll focus on cases where the device is visually turned on but not performing commands from the remote or via Wi-Fi, which is the most common scenario, and often solved without going to the service center, and if the problem occurs after updating the firmware or resetting the settings, we have separate algorithms for such situations.

1. Checking the underlying causes: remote, batteries, connection

Start with the basic: 60 percent of the time, the problem is with the remote control or the power supply, and even if the display on the remote is on when you press the buttons, it doesn't guarantee that it's working.

• 🔋 Batteries: Replace them with new ones (even if they are "almost alive"). Use alkaline batteries AAA strained 1.5V. Rechargeable batteries often do not provide sufficient current.
• 📶 Infrared signal: point the smartphone camera at the remote and press any button – if the phone screen shows the flicker of the IR emitter, the remote is serviceable.
• 🔌 Powering the device: check that the TV or the Mi Box is connected to the socket directly (without extension cords). TV Q1) at low voltage in the network is turned off the IR receiver.

If you use a Bluetooth remote (for example, from Mi). TV Stick, make sure it's paired with the device:

1. Go to Settings → Devices → Bluetooth.
2. Remove the current interface with the remote.
3. Press and hold the buttons. OK + Back on the remote 5 seconds to switch to pairing mode.

⚠️ Note: On Xiaomi TVs 2023-2026 (for example, Mi) TV Q2) hybrid IR remote + Bluetooth. If neither channel works, try resetting the remote to factory settings via the Menu combination. + Volume+ (hold on).

2. problems with Wi-Fi and Mi Home connection

If commands are not executed via the Mi Home app or voice assistants, the problem is almost always with the network connection. Xiaomi uses the cloud service to transfer commands, so even the local network must have internet access.

First, check:

• 🌐 Internet connection: TV or smartphone should be connected to the same Wi-Fi network as your phone with the Mi Home app.
• 🔄 Cloud status: in the Mi Home app, open the device → three dots in the upper right corner → Settings → If you're on the "Offline" status, reconnect the device.
• 🔒 Firewall/antivirus: Some routers (such as TP-Link with Parental Control enabled) block Xiaomi traffic.

For Android devices TV (For example, Mi Box S reset network settings:

Settings → Network and Internet → Additional → Reset Wi-Fi, mobile network and Bluetooth

3. Resetting the remote and TV settings

If the basic methods didn't work, the next step is to reset the remote and the device itself, which is especially true after firmware updates when pairings may be lost.

For IR remotes (standard Xiaomi remotes):

Remove the batteries for 30 seconds

Press and hold the Power button for 10 seconds.

Put the batteries back in and check the work

If it doesn’t help, replace the remote (original article: MBT01)

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Bluetooth remotes (for example, from Mi) TV Stick):

1. Open the Settings. → Devices → Bluetooth on TV.
2. Find your remote in the list and click "Forget the device".
3. On the remote, press and hold. OK + Back 5 seconds before the indicator flashes.
4. Select the remote from the list of available devices on the TV.

If the remote reset didn’t help, do a soft reset of the TV (without data loss):

Settings → Device → Reset and Reset → Reset settings

⚠️ Note: On Xiaomi TVs with firmware MIUI TV 3.0+ (2023–2026) Re-activation of the Mi Account may be required after reset. If you do not remember the password, link another email to Settings in advance → Account.

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If after resetting the remote still does not work, try to connect the TV on HDMI-CEC to another device (for example, Apple console) TV) And you can control it through the remote control of the second device, and that can help you determine if the problem is in the remote or in the TV itself.

4. Firmware update and system recovery

One of the most common reasons Xiaomi stops following commands is a firmware failure after an automatic update. TV 4A/4S and Mi Box consoles, where updates sometimes "break" the work of the IR port or Bluetooth module.

How to check the firmware version:

Settings → Device → About this device → MIUI TV version

If the firmware version is older than 6 months, it is recommended to manually update:

• 📥 Download the latest firmware for your model from the official Xiaomi Update website (choose Global or EEA Europe).
• 📁 Transfer the file (usually with the.zip extension) to the flash drive formatted into the file. FAT32.
• 🔄 Update manually: insert the flash drive into the TV, then go to Settings → Update of the PO → Update through USB.

If the TV does not respond to the remote and it is impossible to log in to the menu, use emergency recovery:

1. Turn the TV off the socket.
2. Press and hold the Menu button on the TV body (usually located on the side or bottom).
3. Connect the TV to the outlet without letting go of the Menu for 10 seconds.
4. Release the button when the Xiaomi logo with the inscription Recovery appears on the screen.
5. Select the Apply update from USB and specify the firmware file.

5. Voice control problems (Google Assistant, Alice)

If your Xiaomi TV or smartphone doesn’t respond to voice commands, the problem may be:

• 🎤 Disconnected microphone (physically or programmatically).
• 🌍 Regional restrictions (e.g. Google Assistant is not available in some countries).
• 🔕 Lack of access rights to microphone for applications.

For Android TVs TV:

1. Go to Settings. → The device → Voice search.
2. Make sure that the Google Assistant switch is on.
3. Click Set up the voice assistant and re-assign your Google account.

For smartphones Xiaomi/Redmi/POCO:

1. Open Settings → Applications → Application Management → Google.
2. Select Permissions → Microphone and setup Allow.
3. Reboot the phone.

If you use Alice from Yandex:

Settings → Applications → Alice → Permissions → Turn on Microphone and AutoRun

⚠️ Note: Xiaomi TVs with firmware for the Chinese market (CN ROM) Google Assistant and Alice can be locked at the system level, in which case you will need to reflash the device to the global version. ROM).

6. Hardware malfunctions: when without service can not do

If all software methods have been tried, but Xiaomi still doesn’t follow the commands, the problem may be in the hardware.

• 🔍 The TV does not respond to any remote control (including universal control panels).
• 🔌 The power indicator flashes in a non-standard way (for example, red 5 times in a row).
• 📡 Wi-Fi and Bluetooth are not enabled, although switches are active in settings.
• 🔊 The sound is there, but the screen does not respond to commands (or vice versa).

Typical hardware breakdowns:

Before contacting the service center:

1. Take a picture or video of the problem behavior of the device.
2. Check with Xiaomi support (via the chat in Mi Home) if your problem is a known bug of the current firmware.
3. If the TV is guaranteed, do not open the case - this will void the warranty.

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If the Xiaomi TV has stopped responding to commands after falling, hitting or hitting liquid, do not attempt to repair it yourself. In such cases, there is a high risk of damage to high-voltage components (for example, a power supply), which is life-threatening.

7. Alternative methods of controlling the device

While you are looking for a solution or waiting for a repair, you can manage Xiaomi alternative methods:

• 📱 Mi Remote: Download it to your smartphone (available for Android and iOS) and it emulates the IR remote and works even if the original remote is broken.
• 🖱️ USB-Mouse/keyboard: Connect to the TV via port USB-A. Android. TV It will work with a standard cursor.
• 🎮 Gamepad: Wireless gamepads (e.g., Xiaomi Game Controller) can be connected via Bluetooth and used for navigation.
• 🖥️ ADB-For advanced users - control over Android Debug Bridge from PC.

Instructions for connecting ADB:

1. Put the debugging on. USB in the developer settings (Settings) → The device → About the device → Version. MIUI TV — Press 7 times, then go back and open for developers).
2. Connect the TV to the PC via cable USB-A → USB-A.
3. Install ADB Tools on your computer.
4. Enter the command to check the connection: adb devices If the device is displayed, you can send commands, for example: adb shell input keyevent 3 (this simulates the pressing of the Home button).

List of useful ADB-teaming TV:

adb shell input keyevent 23 # Up button


adb shell input keyevent 20 # Down button




adb shell input keyevent 66 # Enter button (OK)




adb shell input keyevent 4 #Back button




adb shell am start -n com.android.tv.settings/.MainSettings # Open Settings

FAQ: Frequent questions