How to Change Mi Account on Xiaomi Devices: Full Problem Solutions

Why Users Want to Change Mi Accounts and When to Change

Changing your Mi Account on Xiaomi devices is a procedure that both beginners and experienced users face, the main reasons being selling your phone, losing access to old mail, wanting to switch to another email, or having to separate personal and work data, but it doesnโ€™t always go smoothly โ€” the system can lock the device if you donโ€™t follow the key rules.

It is important to understand that Mi-account is not just a profile for synchronizing contacts; it links the device with Xiaomi servers, manages Find Device activation, data encryption, and even affects the operation of certain functions (for example, Mi Cloud or Mi Pay).

In this article, we will discuss:

  • ๐Ÿ”„ How to safely untie an old account without losing data
  • ๐Ÿ“ฑ Step-by-step instructions for smartphones, tablets and smart watches Xiaomi
  • โš ๏ธ Typical errors and how to avoid them (including locking after resetting)
  • ๐Ÿ”“ What to do if you forget the password from your old Mi-account

Preparing for a change of account: what to do in advance

Before you start changing your Mi Account, follow the mandatory steps that will save you from locking your device and losing important data.

First, disable Find Device, which is tied to your account and can lock your phone after you delete your profile, and you can do this from the Settings menu โ†’ Mi Account โ†’ Find Device, and if you have the option active, you will need to enter your current account password.

Second, back up all your data. Even if you plan to save files, syncing with a new account can erase some of your information. Use Mi Cloud or third-party services like Google Drive.

  • ๐Ÿ“ Contacts and messages (export to.vcf)
  • ๐Ÿ“ท Photo and video (copy on PC or external drive)
  • ๐Ÿ”‘ Wi-Fi passwords (take a photo or write down) QR-code)

Turn off Find Device|Create a backup |Write down passwords from Wi-Fi|Confirm a stable Internet |Check Mi Coins balance (if necessary)

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If you sell a device, reset to factory settings after untidying your account, and reset before deleting your profile will activate Mi Anti-Theft, and the new owner will not be able to use the phone.

โš ๏ธ Note: On devices with bootloader unlocked, changing your account may result in re-blocking. Check the bootloader status in the Settings menu โ†’ The phone. โ†’ Version. MIUI (Press 7 times on the line, then go to Additional settings โ†’ For developers โ†’ Loader status).

Step-by-step: how to change Mi-account on the smartphone Xiaomi

The process of changing an account varies depending on the version of MIUI and the device model, and below is the universal instruction for most smartphones (Redmi, Poco, Mi series).

Step 1: Delete your old account

  1. Open Settings โ†’ Accounts and Sync โ†’ Mi Account.
  2. Click on the profile icon in the upper right corner โ†’ Account management.
  3. Select the exit (if required, enter the password).
  4. Go back to Mi Account and click Delete Account.

Step 2: Adding a new account

  1. In the same Mi Account section, click Login.
  2. Select the method of entry: by phone number or email.
  3. Enter your new account details (if you donโ€™t have one, register at account.xiaomi.com).
  4. Confirm the entry via SMS or email.

Step 3: Set up synchronization

After authorization, the system will prompt you to activate synchronization.

  • ๐Ÿ“ฑ Contacts and calls
  • ๐Ÿ“… Calendar and notes
  • ๐Ÿ“ท Gallery (if there is a space in the Mi Cloud)

Other options (such as Mi Pay or Mi Fit) are set up separately.

๐Ÿ’ก

If you delete your account, the system asks for a password but you have forgotten it, try to restore access via account.xiaomi.com from your computer, sometimes even if your phone is locked.

Features of changing the account on other Xiaomi devices

In addition to smartphones, Mi-accounts are used in tablets (Mi Pad), smartwatches (Mi Band, Watch), TVs (Mi TV), and even vacuum cleaners (Mi Robot), and the process of changing profiles on them has nuances.

Smart watches and fitness bracelets (Mi Band, Watch S3):

  • ๐Ÿ”„ Change of account is done through the Mi Fitness app (formerly Mi Fit).
  • ๐Ÿ“ฑ Remove the device from your profile in the app, then add it again under a new account.
  • โš ๏ธ Steps, sleep and pulse data will be deleted when you change profile.

Mi TV and Redmi TV:

  • ๐Ÿ“บ Go to Settings. โ†’ Account and security โ†’ Mi Account.
  • ๐Ÿ”‘ Deleting the account may be required PIN-TV code (by default 0000 or 1234).
  • ๐ŸŽฎ After changing your profile, you will have to reconfigure apps (for example, Netflix or YouTube).

Mi Router routers:

  • ๐Ÿ“ถ Changing your account causes your network settings to reset. Write down your Wi-Fi password in advance.
  • ๐Ÿ”ง Use the Mi WiFi app or web interface (192.168.31.1).
  • โšก After detachment of the old account, the router will restart.

Smartphone | Smartwatch/Bracelet |Television |Router |Planchet |Other

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Frequent mistakes and how to fix them

Even when you follow the instructions, users face problems, and let's look at the most common ones and how to solve them.

Mistake.Reason.Decision
I couldn't delete the account.Find Device or Mi Anti-Theft is activeDisable them in your account settings or reset them via Fastboot
The device is locked after being resetReset made without detachment of accountRestor access via account.xiaomi.com or contact support
No SMS is coming for confirmationBlocking messages by the operator or a problem on Xiaomi serversUse email to confirm or try later
Server error (code 2003, 2004)Problems with connecting to Mi CloudCheck the Internet, change DNS to 8.8.8.8, or use a VPN

The most critical mistake is locking the device after an incorrect account change. If the phone requires you to enter your old profile data after a reset and you do not remember them, the only official way to unlock it is to contact Xiaomi support with proof of purchase (check, box). Informal methods (e.g. through EDL) This can lead to loss of warranty.

โš ๏ธ Attention: On devices with MIUI Global and MIUI China may have different account change processes. On Chinese firmware versions (China) ROM) Often a Chinese phone number is required (+If your smartphone is on such firmware, it is better not to change your account without the help of a specialist.

What to do if you forget the password from your old Mi-account

Forgotten passwords are one of the main reasons why users canโ€™t change their Mi Account, and there are a number of ways to restore access, but not all of them work on locked devices.

Method 1. Recovery via email/SMS

  1. Go to account.xiaomi.com.
  2. Click Forgot Password? and enter an email or phone number.
  3. Follow the instructions in the letter or SMS.

Method 2: Recovery through backup email

If you have a backup email when you register, the system will send you a link to reset your password.

Method 3: Appealing for Xiaomi

If you cannot restore access yourself, contact us for support:

  • ๐Ÿ“ง Write to support@xiaomi.com Theme: Mi Account Recovery.
  • ๐Ÿ“„ Attach scans of a check, box or IMEI Devices (located in Settings) โ†’ The phone. โ†’ General information).
  • โณ Response time: 3 to 7 days.

What to do if support is not responding?
If the response from Xiaomi is delayed, try writing to official social media groups (such as VKontakte or Telegram), which often react faster, and the alternative is to contact an authorized service center with a passport and documents for the device.

โš ๏ธ Do not use third-party services to unlock your account, most of which are fraudulent and can steal your data or lock your device permanently.

Changing your Mi Account after buying a used device

When buying a used Xiaomi smartphone, the first thing to do is check if your old Mi Account is untied. If the seller hasnโ€™t, youโ€™ll have to contact them or restore access yourself.

How to check your linked account:

  1. Go to Settings. โ†’ Mi Account.
  2. If someone elseโ€™s email or number is displayed, then the account is not deleted.
  3. Ask the seller to delete the profile remotely via i.mi.com (Device Management section).

If it is not possible to contact the seller:

  • ๐Ÿ“„ Check if you have a check or a sales contract.With these documents, Xiaomi support can help.
  • ๐Ÿ”ง On some models (for example, Redmi Note 8 Pro) you can reset your account via Fastboot, but this requires unlocking the bootloader.
  • ๐Ÿ’ฐ In extreme cases, contact the service center. The cost of unlocking is from 1,500 to 5 000 rubles.

๐Ÿ’ก

Before buying a used Xiaomi phone, be sure to check the status of your Mi Account. ask the seller to delete your profile or provide proof of detachment (screenshot from i.mi.com).

FAQ: Answers to Frequent Questions About Changing Your Mi Account

Can I change my Mi Account without resetting my phone?
Yes, if you remember the password from your current account. Delete the old profile in the settings (Settings โ†’ Mi Account โ†’ Delete the account), then add a new one. No reset required.
What will happen to the data after the account change?
Local files (photos, videos, music) will remain on the device, but synchronized data (contacts, notes, call history) will be associated with the new account.
Can I use one device with two Mi accounts?
No, Xiaomi does not support multi-accounting on a single device, and when you change your profile, the old account is automatically untied.
How to change your account to Mi Band if your old phone is broken?
Install the Mi Fitness app on your new phone, log in to the same account, then delete the device from your profile, and then you can link the bracelet to your new account.
Why did some functions stop working after the account change?
Some services (Mi Pay, Mi Cloud) require reconfiguration after changing your profile, and check your account region as there may be restrictions on Chinese firmware.