Deleting your Xiaomi work profile: How to remove your corporate account without consequences

The Xiaomi Smartphone Profile is a tool for separating personal and corporate data that is often imposed by companies through MDM (Mobile Device Management) systems. However, users often face problems ranging from limiting features to not being able to delete a profile with standard means. If you find yourself in this situation, this article will help you understand how to safely delete a working profile on Xiaomi devices (including models on MIUI 14/15 and HyperOS) without losing access to personal data.

Unlike a regular Mi Account, the work profile is linked to the administrator’s policies and can block deletion through settings. We’ll look at all possible ways, from official to alternative (including resetting via ADB and circumventing MDM restrictions).

⚠️ Important: Some methods require superuser rights (root) or unlock the bootloader. If you are not sure about your actions, you should contact the user. IT-Incorrect manipulations can lead to the locking of the device through Xiaomi services (for example, Find Device).

What is a Xiaomi Work Profile and Why You Should Delete It

A Work Profile is an isolated Android environment created through MDM applications (such as Microsoft Intune, VMware Workspace ONE or Mi Enterprise Suite) that allows companies to manage corporate data on an employee’s personal device without affecting their personal information.

• 🔒 Restricting features: blocking app installation, changing security settings, or even using the camera.
• 📱 Activity control: Companies can track location, browser history, or device usage time.
• 🚫 Impossibility to remove: many MDM-Decisions block deletion of profile without the consent of the administrator.
• 🔄 Conflicts with MIUI: Xiaomi’s firmware work profile sometimes “breaks” notifications or background processes.

The main reasons for removal:

1. You quit the company, but your profile is still on your phone.
2. Corporate policies interfere with the normal operation of the device.
3. You want to sell/give your phone and clear all the data.
4. The profile was set up by mistake (for example, through a phishing application).

⚠️ Note: Deleting your work profile does not delete personal data (photos, contacts, messages), but may result in loss of access to corporate applications (such as Outlook or Teams.

Official method: removal through Android settings

If the administrator of the company has not blocked this feature, you can delete the working profile in the standard way. MIUI 12-15 and HyperOS:

1. Open Settings → Accounts and Synchronization.
2. Find the "Work Profile" section (may be called "Managed Profile" or "Corporate Data").
3. Slip on your profile and select “Delete” (or “Delete your work profile”).
4. Confirm the action by entering PIN-device-code.

If the "Delete" item is not available or is inactive:

• 🔹 The profile is blocked by the administrator – you will need to contact the administrator IT-department.
• 🔹 The device is tied to Xiaomi Enterprise Mobility Management (EMM) — Alternative methods should be used (see the next section).
• 🔹 There's an app on the phone. MDM (Intune Company Portal – You must first deactivate it.

Backup of personal data | Record the username/password from Mi Account | Check for administrator rights | Disconnect the device from Wi-Fi/mobile network (if required)

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💡 Tip: If you have a record of it in your settings after you delete your profile, restart your device. MIUI Does not update the list of accounts immediately.

Alternative methods: ADB, MDM reset and bypass

If standard removal is not available, you'll have to use advanced methods, and below are methods from the safest to the most radical.

1. Removal via ADB (no root)

This method works if the device is enabled debugging over USB and allowed access to ADB. Suitable for most Xiaomi models (except those where USB Debugging is blocked via MDM).

Steps:

1. Connect your phone to your PC and allow debugging (please turn it on to Settings → About Phone → MIUI Version (7 times) → Additional → For developers → USB debugging).
2. Open the command line on the PC and type:

adb shell pm list users

Find the line with UserInfo{10:Work profile:13} in the output (the numbers may differ).

adb shell pm remove-user 10

Replace 10 with your work profile ID.

⚠️ Note: This method can result in loss of data in your work profile (e.g., correspondence in corporate Slack or files in SharePoint). MDM-Restore the profile after rebooting.

2. Reset settings (Hard Reset)

If other methods fail, you'll have to completely reset the device, which will delete all the data, including your personal files, so first:

• 📁 Make a backup copy through Settings → Additionally. → Backup and reset.
• 🔑 Make sure to remember the username/password from Mi Account (confirmation will be required after resetting).
• 📱 Untie your device from your Google Account (if you are using Factory Reset Protection).

Instructions:

1. Go to Settings → About the phone → Reset settings.
2. Select "Erase all data."
3. Enter. PIN-code and confirm reset.

🔹 Important: Some Xiaomi devices may be tied to the MDM. In this case, you will need to unlock the bootloader and firmware clean version MIUI.

3. bypass MDM via Safe Mode

Some of them MDM-Applications (such as Mi Enterprise Suite) can be temporarily disabled by booting in Safe Mode:

1. Press the power button before the off menu appears.
2. Hold your finger to “Switch off” – you will be prompted to go to Safe Mode.
3. In Safe Mode, go to Settings → Apps and find MDM-Application (e.g. Android Device Policy).
4. Click "Delete" or "Disable".
5. Reset the device.

❌ Limitation: This method does not work for everyone MDM. Some solutions (e.g. VMware Workspace) ONE) Blocking removal even in Safe Mode.

Standard removal through settings|ADB-team|Resetting settings|Bypassing through Safe Mode|Nothing helps.

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Frequent mistakes and their solutions

When you delete your work profile, Xiaomi users often face specific problems, and we have collected the most common ways to solve them:

💡 Useful tip: If after removing the profile, the device began to brake, clear the cache through Settings → Memory. → Cleaning up. MDM-Decisions leave behind background processes.

How to Recover a Personal Profile After Removing a Worker

Deleting your work profile should not affect your personal data, but sometimes MIUI behaves unpredictably. If you notice problems, follow these steps:

1. Check the accounts: 🔄 Go to Settings. → Accounts and sync and make sure your Mi Account and Google Account are active. 🔑 If you need to re-enter, use the same data as before deleting your profile.

Restore notifications:

The work profile sometimes resets notification settings. Go to Settings → Notifications and manually turn on alerts for the desired applications.

Update the annexes:

Some apps (like WhatsApp or Telegram) may require re-authorization.Update them via Google Play.

Check the permits:

MDM-solutions often change permissions for applications. Go to Settings → Confidentiality → Permissions and set up access to camera, microphone, etc.

⚠️ Note: If photos or contacts are lost after deleting your profile, check if they are synced with your corporate account (e.g. Exchange) in which case the data may have been deleted along with your profile.

💡

If you are using Xiaomi Cloud, check backups in Settings → Mi Account → Cloud. Your contacts and notes may be saved there before you set up your work profile.

Xiaomi models with features of deleting the working profile

Some Xiaomi devices have unique nuances when working with working profiles, and below is a list of models and their features:

• 📱 Xiaomi 13/14 Pro (HyperOS): On these devices, a work profile can block access to the device. ADB Solution: Use the Mi Flash Tool to completely flash the bootloader.
• 📱 Redmi Note 12/11 (MIUI 14): Often there is an error: the user failed to delete 10" when used ADB. Helps pre-disable the Android Device Policy app.
• 📱 POCO F5/X5: On these models, the work profile can be “hidden” under the name “Managed profile”. POCO". Removed in the standard way.

🔹 For enterprise devices: If the phone was issued by a company, it is likely that it is tied to Xiaomi Enterprise Mobility Management.In this case, deleting the profile may lead to locking the device through Find Device.

💡

On HyperOS devices (e.g. Xiaomi 14), before deleting your work profile, be sure to turn off the MIUI Data Protection feature in your security settings, otherwise the system may block access to personal files.

FAQ: Answers to Frequent Questions