You turned on Xiaomi, but the screen stubbornly does not respond to password, fingerprint or facial recognition? or the device is completely hanging on the MI logo after a failed firmware? This problem is familiar to thousands of users, from owners of budget Redmi Note to flagship Xiaomi 14. The causes can be hidden in software failures (for example, after the MIUI update) and hardware malfunctions (damaged screen plume or power controller).
In this article, we will look at all possible locking scenarios, from commonplace password errors to critical bootloader failures, and give step-by-step instructions with illustrations and warnings about risks. Importantly, some methods (such as unlocking through Fastboot) can lead to complete data loss if you do not follow the sequence of actions.
1. Check the obvious: 5 reasons for a "false" lock
Before you start to engage in complex manipulations, rule out trivial reasons why Xiaomi may seem blocked:
- π If the phone is turned off due to 0% charge and has been lying for a long time without recharging, the power controller can block the power on. Connect the original cable and charger (at least power). 18W) 30 to 60 minutes, even if the light is not on.
- π± A dirty screen or case. Even a thin film or greasy footprint on the sensor can interfere with fingerprint recognition. Rub the screen with an alcohol wipe and try unlocking the device in a well-lit place.
- π Animation hangs, sometimes. MIUI Β«It hangs in the unlock phase, but it actually works. Wait 5-10 minutes or try double tapping the power button (some models reset the interface).
- πΆ If you use a Smart Lock, the phone may require a password in an unfamiliar place. Connect to Wi-Fi or turn on mobile data.
- π Biometrics crashed after the update. MIUI Sometimes you're going to reset your fingerprints or facial recognition data. PIN-code.
If none of these things work, move on to the next section, but first answer the question:
2. Reset password through the Mi Account (if synchronization is enabled)
The safest way to unlock Xiaomi without losing data is to use a tied Mi Account.
- π± The phone is connected to the Internet (via Wi-Fi or mobile network).
- π You have access to an email or phone number linked to your account.
- π Find the device has been activated in the settings.
Instructions:
- On the locked screen, tap Forgot password? (or Forgot password? on English firmware).
- Enter the email or phone number associated with your Mi Account.
- Confirm the entry via SMS or a letter with a code.
- Follow the system instructions for resetting your password or pattern lock.
βοΈ Preparing for a reset via Mi Account
Important: If your phone is not connected to the network, try:
- πΆ Insert SIM-card with active tariff (for mobile Internet).
- π Connect to Wi-Fi via the Emergency Call Menu β Additional settings (not working on all models).
β οΈ Note: If you have previously untied your Mi Account from your phone or reset your Fastboot, this method may not work.
3. Unlocking through Recovery Mode (without data loss)
If the Mi Account doesnβt work, the next step is to use Recovery Mode, a method that is suitable for resetting your password without deleting files, but requires caution: wrong actions can lead to a complete reset.
How to log in to Recovery Mode:
- Turn off the phone (press the power button for 10-15 seconds).
- Click the combination: For most models: Power button + Volume up. For Xiaomi 12/13/14: Power button + Volume up + Volume down (hold 10 seconds).
Mi
On the Recovery menu:
- π§ Select Wipe Data β Wipe All Data (this wonβt delete files unless you confirm the final reset!).
- π Some firmware has the option to Reboot to System without resetting - try it out.
- π± If the phone requests a password even in Recovery, it means that the protection is activated. FRP (Factory Reset Protection: In this case, only official unlocking via Mi Unlock (see section 5) will help).
What to do if you use Recovery Mode in Chinese?
β οΈ Attention: On models with MIUI 14 and later in Recovery Mode, there may be no password reset option. In this case, proceed to the method from Fastboot (section 4).
4. Unlock via Fastboot (for advanced users)
If the previous methods didn't work, you're left with Fastboot, a low-level firmware and reset tool, which deletes all the data from the phone, but returns access to the system.
- π» Computer with Windows/macOS/Linux.
- π Cable USB (preferably original).
- π Mi Flash Tool or Platform Tools (for the purpose of the ADB).
Step-by-step:
- Download and install the Mi Flash Tool (the official Xiaomi website).
- Turn off your phone and log in to Fastboot Mode: Power button + Volume down (hold 10 seconds)
- Connect your phone to your PC. The Android Bootloader Interface should appear in the Device Manager.
- In the Mi Flash Tool, select the Clean All option and specify the path to the firmware for your model (download it in advance from Xiaomifirmwareupdater.com).
- Press Flash and wait until it is completed (5-15 minutes).
Critical nuances:
- π If the phone was linked to the Mi Account, after firmware you will need to enter a login and password for activation.
- π± On models with a locked loader (Xiaomi) 13T, Redmi Note 12 and later) first need to unlock Bootloader through the official Mi Unlock tool (requires a wait of 7-15 days!).
- β‘ If there is a failure during the firmware (for example, it will turn off). USB), Your phone can turn into a brick. Use a stable power supply (plug your laptop into a socket).
π‘
Before you run through Fastboot, check the phone model with the fastboot getvar product command in the terminal. This will help avoid installing incompatible firmware.
5. Official unlock via Mi Unlock (if Bootloader is blocked)
If your Xiaomi refuses to flash through Fastboot and this device is locked, it means that the Bootloader protection is activated. It can only be removed through the official Mi Unlock Tool, but with a number of restrictions:
| Conditions | Requirement | Standby time |
|---|---|---|
| Mi Account tied to phone | Yes (required) | β |
| The phone was not unlocked before. | First unlock. | 7 days |
| The phone was unlocked and locked again. | Re-unlock | 30 days |
| A phone model (e.g. Redmi Note 11) | Support for unlocking | Checked on the Xiaomi website |
Instructions for unlocking:
- Download the Mi Unlock Tool and install it on PC.
- Log in to Fastboot Mode (as in Section 4) and connect your phone to your computer.
- Open the Mi Unlock Tool and log in to your Mi Account.
- If a Couldn't unlock message appears, it means that 7/30 days of waiting have not passed.
- After successful unlocking, repeat the firmware via Fastboot (Section 4).
β οΈ Warning: Unlocking Bootloader voids Xiaomi warranty and could lead to problems with Google Pay, Widevine L1 (Downgrading streaming quality) and banking applications!
6. Hardware causes: when the "iron" is to blame
If the software methods didnβt help, the problem could be in the hardware, typical malfunctions that keep Xiaomi from unlocking:
- π If the phone responds to charging (the indicator is on), but the screen is black or does not respond to touch, the display module is to blame. β½).
- π Power controller malfunction: If the phone doesn't turn on at all (no vibration, no light), it may have burned. PMIC (Power management chip solution: diagnostics in service (repair costs 3,000-10,000) β½).
- π± Memory chip damaged (eMMC/UFS). If the phone boots to the Mi logo and reboots cyclically, it's the memory glitch.Solution: Flashing through EDL Mode (requires an authorized Xiaomi account).
- π§ Even if the phone hasn't sunk, condensation or high humidity can oxidize the contacts. Solution: disassemble and clean with alcohol (don't try to do it yourself!).
How to diagnose a hardware problem:
- Connect your phone to charge. If the light doesn't burn, but the device is warming, it's probably a power problem.
- Try connecting your phone to a PC, and if the computer makes a connection sound but doesn't detect the device, it's the plume or the USB controller.
- Light the flashlight on the screen at an angle, and if the image is barely noticeable, the backlight of the display is burned.
π‘
If the phone does not respond to charging, does not vibrate and is not detected by the computer, self-repair is almost impossible.
7. Alternative methods (at your own risk)
If all official methods are exhausted, non-warranty methods remain, and their use can lead to a breakdown of the phone or loss of warranty, but in some cases they work:
- π§ Firmware through EDL Mode: Emergency Download Mode allows you to flash your phone even with a damaged firmware, requires an authorized Xiaomi account and Mi Flash Pro. Risk: if you make a mistake, the phone will become a brickΒ».
- π± Use of exploits. for some models (Redmi Note) 8/9) There are vulnerabilities that can bypass the lock without reset. 4PDA or XDA Developers.Risk: viruses in unofficial utilities.
- π Bypass FRP through ADB. If your phone is blocked by Google FRP (requires an account after reset, you can try to delete the gesture.key file via ADB. Risk: It doesnβt work on all versions MIUI.
Warning: These methods require a deep technical knowledge, and if you're not sure about your abilities, you should consult a specialist. The average cost of unlocking a service is 1,000 to 3,000. β½ (model-wise).
8.Prevention: How to avoid blocking in the future
To avoid the problem again, follow these rules:
- π Set up a backup. PIN-Even if you use a fingerprint, set a simple numeric password (e.g., 1234) in case of a crash.
- π± Activate Smart Lock. In security settings (Settings) β Password and security β Smart Lock: Add trusted networks (Wi-Fi) or devices (such as smartwatches).
- β Sync your data regularly. Enable backup to Mi Cloud (Settings) β Mi Account β Mi Cloud β Backup).
- π Don't interrupt the updates. If the phone is updated (MIUI or firmware, do not turn it off or remove the battery, this can damage system files.
- π‘ Do not install unofficial firmware without unlocking Bootloader. This is fraught with "bricking" the device.
It's also useful to know:
- On models with MIUI 13+, the Emergency Access function appeared - you can add contact for emergency calls without unlocking.
- If you often forget your password, use a pattern lock β itβs easier to recover through your Mi Account.
π‘
Create an encrypted copy of important data (photos, contacts) SD-If you reset, you can quickly recover information.