How to Recover a Mi Account Password from Xiaomi If You Forgot: All Ways 2026

Forgetting your Mi Account password is a situation that thousands of Xiaomi users face every day, and without access to your account, you lose the ability to use cloud storage, sync data, and at worst, unlock your smartphone after resetting. Fortunately, the company has several official ways to restore, but each one has nuances.

In this article, we will discuss all the current methods of password recovery, from standard (via email or SMS) to alternative (using a linked phone number or support call), pay special attention to the typical errors that cause users to fail to restore, and give specific recommendations for devices with different versions of MIUI.

If your smartphone is locked because of a forgotten password from your Mi Account, don’t panic: 90% of the time, the problem can be solved without losing data, but the main thing is to follow the instructions and avoid common mistakes, which we will discuss below.

1. Recovery of password via email: step-by-step instructions

The fastest and most reliable way is to reset your password through the email associated with your account, which works if you have access to the email you signed up for.

Go to the official password recovery page account.xiaomi.com/pass/forgetPassword and follow the following steps:

• 📧 Enter the email or phone number associated with the account in the Login field».
• 🔄 Click “Next” and select the recovery method – Email.
• 📩 Open the letter from the service@xiaomi.com with the topic “Resetting the Mi Account Password” and click on the link.
• 🔐 Create a new password (minimum 8 characters, with capital letters and numbers) and save the changes.

If the email didn’t arrive within 5 minutes, check the Spam folder or try to resend the code. The reset link is valid for only 24 hours – you will have to request a new one after the expiration date.

⚠️ Note: If you use mail on the domain @mi.com, Access to it may be restricted due to regional locks, in which case try to reset the password through the SMS or.

Check the spam folder"|Make sure that the email is entered without typos.|Try a different browser (Chrome, Firefox)|Turn it off. VPN, if he's active|Check if the antivirus is blocking emails from Xiaomi-->

2. SMS recovery: when email is unavailable

If you don’t remember or access your email, you can use SMS recovery, which requires that a valid phone number be linked to your account.

Algorithm of action:

1. Go to the password recovery page and enter the login (email or number).
2. Select the SMS method and confirm the code is sent.
3. Enter the 6-digit code from the SMS in the appropriate field.
4. Set a new password and save the changes.

If SMS doesn't come:

• 📱 Make sure the number is linked to your account (check in your Mi Account settings). → Security → Phone number).
• 🌍 Check if your carrier is blocking messages from short numbers (e.g., the message is not blocked by the carrier, +86... for China).
• ⏱️ Wait 1-2 minutes – sometimes the code comes with a delay.

⚠️ Note: If the phone number has been changed or deleted from your account, restore the password through SMS You can't. In that case, move on to the next method.

3. Recovery via a linked phone number (for old accounts)

Until 2020, Xiaomi allowed you to attach an additional phone number to your account to restore it, and if you created your account before that period, try this method:

On the password recovery page:

1. Enter the login (email or primary number).
2. Select “Restore through the Linked Number”.
3. Enter the additional number that was specified in the security settings.
4. Confirm receipt of the code and set a new password.

This method does not work for all regions, and if the option is not available, the system will offer alternatives.

4.Speaking to Xiaomi: When Nothing Helps

If standard methods don't work, you'll have to call in official support, which is the longest, but sometimes the only, way to get back access.

• 📄 IMEI devices associated with the account (you can find out via *#06# or on the smartphone box).
• 📋 Checks or warranty coupons for the purchase of Xiaomi devices.
• 📅 Date of account creation (approximately).
• 📍 Registration region (country where the account was created).

How to apply:

1. Go to the support page: mi.com/global/support.
2. Select the "Mi Account" section» → «Forgot Password».
3. Fill out the form by attaching scans of documents.
4. Wait for a response (usually 3-7 working days).

Support may request additional data, such as:

• 🔗 Last 4 digits of a linked bank card (if tied for purchases).
• 📱 Device models that have been authorized in the account.
• 📧 Email addresses that were used to restore previously.

⚠️ Note: If the account was created in China (mainland China), support may refuse to restore for users from other countries, in which case you will need to create a new account and manually transfer data.

💡

If you have old Xiaomi data backups (like on your computer), check the files. mi_account_backup — They can store information about the associated devices, which will help confirm the ownership of the account.

5 What to do if your smartphone is blocked due to a Mi Account

If you reset your smartphone to factory settings and it now requires input from your Mi Account and the password is forgotten, the situation becomes complicated.

1. Do not enter the password at random – after 5 unsuccessful attempts, the device will be locked for 24 hours.
2. Try to restore your password through the web version from another device.
3. If recovery is not possible, contact the support with proof of device ownership (IMEI, check).

For devices with MIUI 12 and later, additional protection is provided:

• 🔒 After 3 failed attempts to enter the password account smartphone will require confirmation through SMS.
• 📱 If SIM-The card in the device differs from the one associated with the account, unlocking will be impossible without contacting the service center.

In extreme cases, you can try to bypass the lock via Fastboot, but this requires technical skills and can lead to data loss.

💡

If your smartphone is locked after being reset, never buy Mi Account unlock services from third-party sites - it's a scam.The only legal way is to officially restore through Xiaomi support.

Alternative methods: risks and limitations

On the Internet you can find “instructions” to bypass the blocking of Mi Account through Fastboot, EDL-We do not recommend using them for the following reasons:

If you decide on alternative methods, consider:

• 🔧 Fastboot will require an unlocked bootloader (on new devices, this is not possible without official permission).
• 📉 Probability of success on devices with MIUI 13/14 Close to zero due to improved protection.
• 🚫 Xiaomi can lock the device permanently if unauthorized interference is detected.

7. How to avoid Mi Account problems in the future

To avoid losing access, follow the following simple rules:

• 🔑 Use a password manager (such as Bitwarden or 1Password) To store data from Mi Account.
• 📧 Link your current email and phone number to your account (preferably from the same region).
• 📱 Check regularly if your security settings have changed in your Mi Account. → Security.
• 📝 Backup your account data (in the settings there is an option to export information).

We also recommend:

• 🔄 Enable two-factor authentication (2FA) in the account settings - this will complicate the hacking, but will facilitate the recovery.
• 📋 Save. IMEI Devices and checks for purchase in a safe place (useful to confirm ownership).
• 🌐 Avoid use VPN When logging into a Mi Account, this may raise suspicions of security.

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If you often reset your smartphone to factory settings (for example, for sale), untie the device from the Mi Account PARANE: Settings → Mi Account → Sign out. This will save the buyer from activation problems.

FAQ: Frequent questions about retrieving a Mi Account