How to remove the inscription “ketuk untuk melihat” on Xiaomi devices: all working methods

What is “ketuk untuk melihat” and why does it appear on Xiaomi?

The inscription “ketuk untuk melihat”** (Indonesian for “touch to see”) is a system notification that can appear on Xiaomi Mi TVs, smartphones or other devices of the brand after a firmware failure, incorrect update or interference with system files.

• 🔄 After an interrupted software update (for example, when the power outage or forced restart).
• 🛠️ After attempting to manually change system settings through ADB ore-menu.
• 📦 When installing unofficial firmware (for example, custom) ROM third-party).
• 🔒 Due to activation of the demo mode in service centers.

In most cases, the label doesn’t block the device, but it interferes with the user experience: it closes part of the screen, appears every time you turn on or reboot. On Xiaomi TVs, this problem is often associated with damage to the /data partition or conflicting versions of the firmware and the bootloader.

Before you start fixing, it’s important to determine which Xiaomi device you’re holding – it depends on how you choose to do it. For example, a service menu reset will work for the Mi TV 4A/4S, and a Fastboot flashing may be required for the Redmi Note 10.

Mi TV's a TV. TV|Smartphone (Redmi/POCO)|Tablet|Smart watches|Other-->

Method 1: Software reset to factory settings

The safest way to remove “ketuk untuk melihat” is to perform a hard reset, which will delete all user data but return the system to its original state. On Xiaomi TVs, the procedure is different from smartphones.

For Mi TVs:

1. Turn off the TV with a button on the remote.
2. Press the Menu + Volume Down buttons on the TV body at the same time (not on the remote!).
3. Hold for 5-7 seconds until the recovery menu appears.
4. Select Wipe Data/Factory Reset with volume buttons and confirm the choice with the Menu button.

For Xiaomi smartphones (Redmi/POCO):

1. Go to Settings → About the phone → Reset settings.
2. Choose to erase all data and confirm the action.
3. If your device is locked, use the Power + Volume Up combination to log in to Recovery Mode, then select Wipe Data.

Make a backup copy of important data|Connect the device to charge (minimum 50%)|Make sure you have access to your Mi Account (if tied)|Write it down. IMEI (smartphone)-->

⚠️ Note: On some Mi models TV (Like Mi. TV 4X 55") after reset, you may need to re-assign your Xiaomi account. If you do not remember the password, use the recovery function on the official account.xiaomi.com website.

Method 2: Update firmware via OTA or manually

If the reset didn't work, it could be a damaged firmware, in which case installing a fresh version of the software will help. Xiaomi offers two ways:

Method 1: Automatic Update (OTA)

1. Go to Settings → About Phone → System Update (for TV: Settings → About TV → Software Update).
2. Click Check for updates.
3. If a new version is available, download and install it.

Method 2: Manual installation of firmware

If OTA-update:

1. Download the official firmware for your model from the Xiaomi Firmware website.
2. For TVs, choose files with the.zip extension and the TV mark.
3. Transfer the file to the root directory USB-storage device (for TV) or internal memory (for smartphones).
4. For TV: plug in the flash drive, go to Settings → Software Update → Update via USB.
5. For smartphones: go to Settings → About Phone → System Update → Three Dots (menu) → Select a firmware file.

⚠️ Note: Installing firmware from another region (e.g. Chinese instead of global) may result in loss of support for certain features, such as Google Play Services or local TV channels!

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If the word "ketuk untuk melihat" is still on after the update, try disconnecting the device from the internet for 10 minutes, then restart.

Method 3: Using ADB to remove system notifications

If the message appears as a system notification (e.g. on Mi TV Stick or Mi Box), it can be removed via ADB (Android Debug Bridge), a method suitable for experienced users.

You'll need:

• 🖥️ Computer with drivers installed ADB and Fastboot.
• 🔌 USB-cable (for TV — OTG-adapter).
• ⚙️ Included debugging by USB developer-setting.

Instructions:

1. Connect the device to the PC and open the command line (cmd).
2. Enter the command to check the connection: adb devices must appear serial number of the device.
3. Delete the system notification cache: adb shell pm clear com.android.systemui
4. Reboot the device: adb reboot

Some Xiaomi firmware (e.g. MIUI 13+) may require an additional command to reset launcher settings: adb shell pm clear com.miui.home.

Method 4: Fastboot Flashing (for advanced users)

If the previous methods didn't work, it's a complete Fastboot flashing, a radical way to get the device back to "clean" but requires:

• 🔓 Unlocked bootloader (bootloader).
• 💻 Mi Flash Tool Programs (for Windows).
• 📄 The right firmware for your model (for example, tissot_global_images_... for Mi A1).

Step-by-step:

1. Download the Mi Flash Tool from the official website.
2. Unpack the firmware archive (.tgz or.zip format) into a folder without Cyrillic characters.
3. Turn off the device and press Power + Volume Down to log in to Fastboot.
4. Connect the device to your PC and start the Mi Flash Tool.
5. Press Select, specify the firmware folder, then Refresh (the device should appear).
6. Select Clean All mode and press Flash.

⚠️ Note: On Xiaomi TVs, unlocking the bootloader can lead to a loss of warranty.In addition, informal firmware (for example, from Xiaomi.eu) may contain bugs related to the operation of the remote or remote control. HDMI-port.

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Fastboot flashing is the only way to bring a device with serious damage to system files back to life, but it requires strict adherence to instructions. A mistake in choosing a firmware can make the device a brick.

Method 5: Contact Xiaomi Service Center

If you are not sure of your abilities or the device is warranty, the best option is to contact the official service center.

• 🔧 Refuse the device with the preservation of the guarantee.
• 🔍 Diagnose hardware malfunctions (e.g. memory damage).
• 📋 Recover data if the reset caused its loss.

How to find the nearest service:

1. Go to the Xiaomi Service Locator website.
2. Enter your city or enable geolocation.
3. Select the center marked Authorized (official).

The cost of repair depends on the model and the problem. For example, for Mi TV 4A, the firmware will cost 1,500-3,000 rubles, and for Redmi Note 11, it will cost 1,000-2,500 rubles.

Frequent Mistakes and How to Avoid Them

When trying to remove "ketuk untuk melihat," users often make critical errors that exacerbate the problem.

Tip: Before any firmware manipulations, check the battery charge (at least 60%) and prepare a backup communication method (for example, a second phone) in case the device is blocked.

FAQ: Answers to Frequent Questions