Signing into Mi Account is a mandatory procedure for owners of Xiaomi, Redmi or POCO equipment. Without authorization, you will not be able to use branded services, synchronize data or unlock the bootloader. But what if the system requests a login and you forgot your password? Or the phone requires an old account of the previous owner after a reset?
In this article, we will discuss all the current ways to sign in to Mi Account on Xiaomi devices, from standard authorization to bypassing locks, and how to restore access if you lost login data or bought a used gadget with a tied profile, instructions are suitable for smartphones, tablets, smart watches and even Mi TVs.
What is a Mi Account and why is it needed?
Mi Account is a single account of the Xiaomi ecosystem that links all the devices of the brand: smartphones, laptops, smart lamps, robot vacuum cleaners and even electric scooters.
- 🔄 Sync contacts, notes and photos between devices via Mi Cloud
- 🔓 Ability to unlock the loader for installing custom firmware
- 🛡️ Remote lock and clean your phone when lost via Find Device
- 🎁 Access to exclusive features (e.g. Xiaomi Home for smart home)
- 📦 Free cloud storage (5–10 GB depending on the region)
Without an account, you will not be able to:
- ❌ Update firmware over the air (OTA)
- ❌ Use the branded applications (Mi Fit, Mi Home)
- ❌ Reset your phone to factory settings (you will need to enter your old account data)
⚠️ Note: Since 2021, Xiaomi has tightened its security policy.Now when resetting settings on some models (Redmi Note 10, POCO X3 Pro and later, the system requires the last Mi Account tied to be entered, even if the phone has been repaired or sold. FRP-Factory Reset Protection (Factory Reset Protection).
Standard Sign-in to Mi Account on Smartphone
If you are already a member of the Xiaomi ecosystem, you can log in directly on your phone.
- Open the settings (cog icon on the desktop).
- Scroll down and select Accounts and Sync (or Mi Account on older versions of MIUI).
- Press Mi Account. → Come in.
- Enter the email or phone number associated with the account.
- Enter the password and press Login.
- Confirm your login via SMS or email (if two-factor authentication is enabled).
If you're logging in for the first time, the system will suggest you link your account to your device, and don't miss this step, because without the link, you won't be able to use the cloud or other services.
Is the Internet on (Wi-Fi or mobile data)
Is your email/phone number correctly entered (registration is important!)
Is there an active VPN (can block Xiaomi servers)
Is the firmware updated (older versions) MIUI They may not support new authorization methods)-->
On some models (Redmi 9, POCO M3), a notification may appear after logging in to update your account details.
Entering through a browser on a PC or phone
If you do not have access to your smartphone (for example, it is blocked), you can log in to Mi Account through the official website:
- Go to account.xiaomi.com (opens in a new tab).
- Choose a region (e.g. Russia or Global).
- Enter your email/phone and password.
- Check the CAPTCHA (if required).
- Confirm the entry via SMS or email code.
After authorization, you will be taken to your personal account where you can:
- 🔐 Change password or attached email
- 📱 View the list of attached devices
- 🗑️ Delete your account (if your phone is not blocked)
- 🔄 Enable/disable two-factor authentication
⚠️ Note: If you sign in from a new device or from another country, Xiaomi may temporarily block your account for suspected hacking, in which case you will have to verify your identity through support (more on this below).
Through phone settings
Through a browser on a PC
Through the Mi Cloud app
I don't remember, I haven't been in in a while.-->
Restoring access to Mi Account
Forgot your password or lost access to your email/phone? Here are all the official ways to recover:
1. Recovery via email or SMS
The easiest method if you have access to a linked number or mail is:
- On the screen, click Forgot your password.
- Choose the recovery method: Email or Phone.
- Enter the code from the SMS or letter.
- Create a new password (minimum 8 characters, with numbers and letters).
2. Recovery via backup email
If the main email is not available, but you have indicated a backup when registering:
- On the recovery page, select a different method.
- Give me a backup email.
- Confirm the code and change the password.
3.Recovery through Xiaomi support
If none of these methods work, contact the support team:
- 📧 Write to support@xiaomi.com (for the global version; or ru_support@xiaomi.com (for Russia).
- 📄 Attach scans of documents confirming possession of the device (checks, boxes with the device) IMEI).
- 📎 Indicate. IMEI phone number (can be found via *#06# or on the box).
The timeframe for processing the request is 3 to 7 days, and in some cases, a video message with a passport may be required.
What to do if support is not responding?
Bypassing the lock Mi Account on a used phone
You bought Xiaomi off your hands and you were asked to enter your old account details?
1. Contact the previous owner
The most reliable way is to ask the seller:
- 📱 Delete your account through Settings → Mi Account → Delete your account (if your phone hasn’t been dropped yet).
- 🔄 Reset the phone to factory settings before sale (then the new owner can log in under their account).
- 📧 Provide login and password from the attached Mi Account (if the phone has already been reset).
2.Official Unlocking Through Xiaomi
If it is not possible to contact the seller, contact support with:
- 📄 Check or contract of sale (with indication) IMEI).
- 📎 Photo of a box with a serial number.
- 🎥 Video with your phone (to confirm that you have it in your hands).
Xiaomi can remove the lock if you prove the purchase is legal, but in practice, this doesn’t always work, especially for devices purchased abroad.
3. Alternative methods (at your own risk)
If the official methods do not help, some users use:
- 🔧 EDL-Mode (emergency firmware via Qualcomm or Mediatek) requires special cable and knowledge.
- 💻 Fastboot unlocking (not working on all models, can lead to hard-brick).
- 📱 Mi Assistant (only for older versions) MIUI).
⚠️ Warning: Unofficial Unlocking Methods May Be Permanently Blocked IMEI If something goes wrong, the device may lose its warranty and access to updates. OTA.
💡
Before buying a used Xiaomi, always ask the seller to reset the phone in front of you and check if he requires the entry of an old account after the reboot. If so, refuse the deal or demand a discount on official unlocking.
Frequent Mi Account Login Errors and Solutions
Sometimes users encounter login errors, and let's look at the most common ones.
| Mistake. | Reason. | Decision |
|---|---|---|
| Wrong password | Misprint enabled by Caps Lock, old password | Check the keyboard layout. Use password recovery. |
| Account blocked | Repeated incorrect input or suspicious activity | Wait 24 hours or contact support with proof of identity. |
| The device is not supported | The region of the account does not match the region of the phone | Change your region in your account settings or create a new Mi Account for your region. |
| Server unavailable | Problems on the side of Xiaomi or blocking VPN | Turn off the VPN, check the Internet. Try it later. |
| Old account confirmation required | The phone was dropped without a Mi Account waiver | Contact the previous owner or support Xiaomi. |
If the error persists, try:
- 🔄 Reboot the phone.
- 📶 Connect to another Wi-Fi network (sometimes the lock is linked to the connection) IP).
- 📅 Update date and time in settings (incorrect settings may interfere with security certificates).
How to Protect Your Mi Account from Hacking
Xiaomi accounts are key to all your devices, and if they get hacked, they can:
- 📍 Track your location through Find Device.
- 📂 Remove data from the cloud.
- 🔒 Lock the phone remotely.
To avoid this, follow the safety rules:
- 🔐 Use a complex password (at least 12 characters with numbers, letters and characters).
- 📱 Enable two-factor authentication in your account settings.
- 📧 Link backup email (in case of loss of access to the main one).
- 🚫 Do not log in to your account on other people’s devices or through public Wi-Fi.
- 🔄 Regularly check the list of attached devices in your personal account.
If you suspect that your account has been compromised:
- Change your password immediately through your personal account.
- Untie all unknown devices in the Device Management section.
- Enable notifications about new logins in the security settings.
💡
Even if you don’t use the Xiaomi cloud, don’t delete the Mi Account from your phone before selling it, so you should untie the device in your personal account first, and then reset the settings.