How to turn off the smartphone Xiaomi if the sensor does not work: all working ways

Xiaomi's touchscreen has stopped responding to touch, and the phone needs to be turned off urgently? The situation is familiar to many: the device has got stuck, the screen has cracked or simply stopped working after falling. Unlike iPhones, where there is a physical shutdown button, Xiaomi smartphones (including the Redmi, POCO, Black Shark models) often lack even a mechanical power key - instead, using touch or virtual.

In this article, we’ll look at all the possible ways to turn off Xiaomi without a working sensor, from standard button combinations to advanced ADB and battery recovery techniques. Each method has been tested on current MIUI 14/15 firmware and works even on locked devices. Importantly, some methods require pre-preparedness (such as USB debugging enabled), so read carefully.

If the screen is completely black, but the phone is making sounds or vibrating, go straight to the Forced Reboot section. If the sensor is partially working (responds to some touches), try the methods with ADB or voice assistant.

1.Switch off using physical buttons (works on 90% of models)

Most Xiaomi smartphones support hardware shutdown via a combination of buttons, even if the sensor is not responding. The main thing is that the device is not completely discharged.

• 🔘 Power button + Volume increase: press on 10–15 On most models (Redmi Note) 10/11/12, POCO X3/X4, Mi 11/12) This will trigger a reboot menu.
• 🔘 Power button + Volume reduction: alternative combination for some devices (e.g. Black Shark) 4/5). Hold until the Mi logo appears.
• 🔘 Power button only: press for 20-30 seconds. Works if the smartphone freezes but does not respond to other combinations.

⚠️ Note: On models with touch power button (for example, Xiaomi Mi Mix) 2S/3) This method will not work, so go to the method of ADB or battery-extracting.

💡

If the button combination doesn’t work, try connecting the charger – sometimes the smartphone blocks hardware commands when the battery is low.

2. Forced reset (Hard Reset) - if the screen is black

If Xiaomi's smartphone doesn't respond to touch or buttons, and the screen is black, but the device is vibrating or warming, it's on, but the display is not displaying the picture, and then a forced reset will help:

1. Connect the charger (even if the battery is not discharged).
2. Press the power button + increase the volume for 20-30 seconds.
3. If you see a Mi or Fastboot logo, release the buttons. The phone will reboot.
4. If the screen is black, repeat the action 3-4 times in a row.

🔋 Important: On some models (for example, POCO X3 Pro) Forced reboot only works when the charger is connected. If the battery is less than 5% dead, the smartphone may not respond.

3.Switch off via ADB (if USB debugging was enabled)

If your Xiaomi has previously activated USB debugging (Settings → About Phone → MIUI Version → 7 times press to unlock developer options), you can turn it off via your computer using the Android Debug Bridge (ADB), which works even with a completely broken sensor.

Step-by-step:

1. Download and install Platform Tools (the official tool from Google).
2. Connect your smartphone to your PC through USB-cable (preferably original).
3. Open the command prompt (Win + R → enter cmd) and go to the folder with ADB:

cd C:\platform-tools

1. Check if the device is determined:

adb devices

If you see the serial number in the answer, the debugging works. Now type in the switch-off command:

adb shell reboot -p

⚠️ Note: If the adb device command returns an empty list, then:

• 🚫 Debugging by USB not included in advance.
• 🚫 Unoriginal cable or damaged port USB.
• 🚫 Xiaomi drivers are not installed on PC (download them from the official website).

4.Use of voice assistant (if microphone is working)

If the sensor is not responding, but the microphone is working, you can try to turn off Xiaomi using Google’s voice assistant or Alice (on Russian firmware).

• 🎤 The voice assistant was set up in advance.
• 🎤 The phone is connected to the Internet (Wi-Fi or mobile data).
• 🎤 The screen is unlocked (if not, the assistant will not work).

Instructions for Google Assistant:

1. Say it loudly, “OK Google” or “Hey Google.”
2. After the beep, say “turn off the phone” or “Reboot device”.
3. Confirm the command with a voice (if necessary).

For Alice (Yandex):

1. Say, "Alice, turn off your smartphone."
2. If the assistant answers but doesn't follow the command, try "Alice, restart the device."

5. Battery extraction (the last method for older models)

If none of the above methods worked, there is a physical power outage. On modern Xiaomi (after 2018), the battery is non-removable, but it can be detached by disassembling the body. On Redmi 4/5/Note 4/5 and older, the battery is removable, it can be removed without tools.

Step-by-step instructions for a removable battery:

1. Turn off your phone (if possible) or wait until it is completely discharged.
2. Remove the back cover (a plastic shoulder blade or mediator will be required).
3. Carefully tuck the battery and disconnect the plume (if any).
4. Remove the battery for 10-15 seconds, then set back.

⚠️ Note: On models with non-removable battery (Redmi Note) 8/9/10, Mi 10/11) self-extraction is fraught:

• 🔧 Damage to the display plume or motherboard.
• 🔋 Loss of leakproofness (on devices with protection) IP53/IP68).
• ⚡ Risk of short circuit when incorrect connection.

If you are not sure about your skills, you should contact a service center.The cost of retrieving the battery in Xiaomi-authorized workshops: from 500 to 1500 rubles.

💡

Battery removal is a last resort, and on modern Xiaomi, it voids the warranty and can cause failure if it is done incorrectly.

6. Hidden engineering menus (for advanced users)

Some Xiaomi models have hidden engineering menus that allow you to turn off the device without a sensor, accessed through code combinations or Fastboot.

Method 1: Code to turn off (does not work on all firmware)

1. Open the phone app (if the screen is partially working).
2. Enter the code: ##7780## (reset to factory settings) or ##4636## (test menu).
3. In the test menu, find the option "Power off" (if any).

Method 2: Fastboot commands

If your phone is loading into Fastboot mode (the Mi Bunny logo labeled Fastboot), connect it to your PC and use the command:

fastboot oem off-mode-charge 0

This will turn off the device. To turn it back on, you'll need to press the power button.

⚠️ Note: Engineering menus may vary depending on version MIUI Incorrect use of codes (e.g. #3646633##) can cause resets or damage to firmware.

7. How to avoid repeat sensor breakdown

If you can turn off Xiaomi without a working sensor, the next step is to restore it to work.

• 🛡️ Install a protective glass (preferably oleophobic-coated). POCO F3/4 Redmi Note 11 Often the sensor fails due to scratches.
• 🔄 Update. MIUI to the latest version - in the new firmware, bugs with the "hang" of the sensor are fixed.
• 🔌 Check the charger: poor-quality power supplies can cause display malfunctions.
• 🧹 Clear the Touch Driver Cache through Settings → Annexes → Systemic → "Sensor Hub" → "Clear the cache".

💡

If the sensor is unstable (for example, it only reacts to strong presses), the problem may be the oxidation of the plume, in which case disassembly and cleaning of contacts with alcohol (but only in the service center!) will help.

FAQ: Frequent questions about Xiaomi turning off without sensor