Resetting on Xiaomi smartphones is a standard procedure for solving software problems, but sometimes it turns into a real headache. Users often face a situation when the phone βhangsβ during the factory reset phase: the screen flashes the Mi logo, the inscription Wipe data... appears, and the process does not end in hours. In the worst cases, the device goes into an endless reboot or gives an error Canβt mount /data. The reasons are diverse: from interrupted updates to damaged memory parts.
This article will help you understand why Xiaomi is not out of reset mode, and will provide step-by-step instructions for getting out of the situation β from simple methods (forced reboot) to complex ones (flashing through Fastboot). We will look at the nuances for different models (Redmi Note 12, POCO X5, Mi 11, etc.), analyze typical errors and give recommendations for how to avoid data loss in the future.
Why Xiaomi is stuck on a reset: 7 main reasons
Before you try to resuscitate your phone, you need to understand what caused the freeze, and most often, one of the following factors is the problem:
- π Interrupted process: the user forced the device to turn off during reset (for example, due to a discharged battery) or a power failure occurred.
- π± Damaged firmware: System files are damaged due to failed updates, viruses, or βcurvesβ modifications (for example, after root rights).
- πΎ Memory problems: Flash drive failure (especially relevant for low-end Redmi models after 2-3 years of use).
- π Conflict with the custom recaveri: if previously established TWRP or other informal recovery, it can block a regular reset.
- π Active protection MIUI: New devices (such as Xiaomi 13) have enabled Anti-Rollback, which blocks rollbacks on older versions of the firmware.
- π‘ Xiaomi server error: rare, but it happens that a reset via Find My Device or cloud freezes due to problems on the manufacturerβs side.
- π Critical battery discharge: If the charge is below 15%, the system may not complete the process due to a lack of power.
Symptoms of freezing range from endless boot animations to a black screen with a flashing indicator. For example, on POCO F4, there is often a cyclical reboot with the POCO logo, and on Redmi 10 there is an E:unknown command [log] error in Recovery Mode. Diagnosing the exact cause without a PC connection is difficult, but it is worth starting with the simplest solutions.
Method 1: Forced Reset (Hard Reset)
The fastest and safest method is a hardware reset that simulates battery extraction, which works if the system is just hanging but not critically damaged, and is suitable for most models, including the Redmi Note 11, Mi 10T and POCO M4 Pro.
Instructions:
- Press the Power button and hold it for 15-20 seconds until the screen goes out.
- If the device does not respond, try the combination Power + Volume (on some models - Power + Volume).
- After turning off, wait 30 seconds and turn on the phone in the standard way.
β οΈ Warning: If a No command screen appears after a reboot or the phone goes into reset again, the problem is deeper and a different approach is needed.
βοΈ What to do if Hard Reset doesnβt help
Method 2: Recovery with Recovery Mode
If the forced reboot doesnβt work, the next step is the standard Recovery Mode, which allows you to re-initialize the reset or restore the system from a backup (if any).
How to log in to Recovery Mode:
- Turn off your phone (forced if it doesnβt respond).
- Press Power + Volume Up and hold until the Mi logo appears.
- In the recovery menu, select the language (if available) then:
| Option. | Action. | When to use |
|---|---|---|
| Reboot | System restart | If the phone is stuck on the logo after resetting |
| Wipe Data | Resetting settings | If the previous discharge is not completed |
| Connect with MiAssistant | Connecting to a PC for recovery | If you need a flashing. |
| Mount | Connecting the storage device | For copying firmware from SD-map |
β οΈ Note: Wipe Data will delete all data on the device, including photos and apps. If the phone was previously linked to a Mi Account, you may need to enter a login / password after reset (protection) FRP).
π‘
If there is no touch control in Recovery Mode, use volume buttons for navigation and power button for selection.
Method 3: Fastboot Flashing (for power users)
If the phone does not come out of reset due to a damaged firmware, the only reliable way is to reinstall it. MIUI This method requires a PC, USB-It is suitable for all models, but on new ones (for example, Xiaomi 13 Ultra) you may need to unlock the bootloader.
Step-by-step:
- Download the official firmware for your model (choose the Fastboot version).
- Unpack the archive in a folder on the C:\ disk (the path should not contain Cyrillic!).
- Install the Mi Flash Tool and ADB drivers (you can use Android SDK).
- Turn the phone into Fastboot mode: (a) Turn off the device. (b) Press Power + Volume down until the hare appears in the eardress cap.
- Connect your phone to your PC and launch the Mi Flash Tool. Select the firmware folder and press Flash.
Critical: If the firmware is not suitable for your model (for example, you downloaded the version for the Redmi Note 11 Pro, and you have a Pro+), the phone can turn into a βbrickβ.
What to do if the Mi Flash Tool is in error?
Method 4: Using the Mi Assistant (the official Xiaomi tool)
For users who donβt want to get around Fastboot, Xiaomi offers Mi Assistant (formerly Mi PC Suite) utility that automates the recovery process, but doesnβt work with all models. For example, the POCO X3 Pro may require pre-unlocking the bootloader.
Algorithm of action:
- Download Mi Assistant from the official website.
- Connect the phone to your PC in Fastboot mode (as in Method 3).
- Start the utility and select System Restore.
- Follow the instructions on the screen. The software will pick up the firmware and install it.
β οΈ Note: Mi Assistant may not recognize the device if:
- π It's not original. USB-cable (take the one that came with the package).
- π₯οΈ There are no Qualcomm or Mediatek drivers on your PC (depending on your Xiaomi processor).
- π Device blocked by Mi Account (autonomy required).
Method 5: Contact Xiaomi Service Center
If all of these methods fail, there are two options: self-flashing through EDL Mode (requires a soldering iron and skills) or contacting an authorized service center, the latter is recommended if:
- π± Phone guarantee (independent intervention cancels it).
- π§ You are not sure about your technical skills (the risk of finally βkillingβ the device).
- π° Cost of repairs is lower than potential data loss.
The average cost of recovery from a failed reset in Xiaomi services is from 1,500 to 4,000 rubles (depending on model and complexity).In some cases (for example, if memory damage) it may be necessary to replace the motherboard, which is comparable to the cost of a new phone.
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Before visiting the service, make a backup of the IMEI (if the phone turns on even briefly) - this will help to avoid problems with the network after repair.
How to avoid hanging out when resetting in the future: 5 rules
To avoid the problem again, follow these recommendations:
- Check the battery: make sure the charge level is above 50% before resetting. Use the original RAM.
- Donβt interrupt the process: even if the reset is more than an hour, donβt force the phone to turn off. The normal time for Xiaomi is 10 to 40 minutes.
- Update your firmware: install the latest versions of MIUI through Settings β About Phone β System Update.
- Avoid custom firmware: If you are not sure about your knowledge, do not install TWRP or unofficial builds.
- Create backups: use Settings β System and Device β Backup or third-party utilities like Titanium Backup.
π‘ Useful tip: On new devices (Xiaomi 13, Redmi Note 12) before resetting, untie your Mi Account in the settings.