Why Xiaomi TV is locked in the child mode and what to do about it
Children's Mode on Xiaomi TVs (including Mi series) TV 4/5, Redmi Smart TV mi TV Q1/Q2) — It's a useful feature for content control, but sometimes it becomes a headache. PIN-The code, the child accidentally activated the lock, or after updating the firmware, the system itself went into limited mode. TV-TVs and other algorithms.
The main problem is that in child mode, not only are apps blocked (like YouTube or Netflix), but also access to system settings. → Security is becoming unavailable, but there are workarounds, from the standardization of the system. PIN-In this article, we will discuss all working methods, including those that are not described in the official documentation of Xiaomi.
Before you start unlocking, make sure that the problem is in the child mode, and not in another type of lock (for example, factory reset or parental control from the provider). TV:
- 🔒 A request appears on the screen. PIN-code when you try to open any application.
- 📺 In the upper corner of the screen is a lock icon or the inscription “Children mode».
- ⚙️ You can't go into Settings. → System or Applications.
- 🕒 Limited viewing time (if previously configured).
Method 1: Standard PIN-code for the Xiaomi child mode
The easiest way to unlock is to enter a standard PIN-Many users do not know that Xiaomi is installing a factory PIN The default for child mode. Try the following combinations:
| Model TV set | Standard PIN | Note |
|---|---|---|
| Mi TV 4/4A/4S | 1234 or 0000 | It works on firmware up to MIUI TV 2.0 |
| Mi TV 5/5X, Redmi Smart TV | 1111 or 1999 | Relevant for European and Asian versions |
| Mi TV Q1/Q2 | 2580 or 3690 | You may need an internet connection. |
If the standard codes don't fit, try entering the MMG TV release date (e.g. 0520 for May 2020) and this information is sometimes listed on the box or in documents. PIN-Mi Account code (if the TV is linked to your account).
⚠️ Note: After 5 failed attempts to enter PIN-If you have a TV lockdown for 30 minutes, you have to wait or use alternative methods.
☑️ Verification of standard PIN-code
Method 2: Reset the child mode through the service menu
If the standard PIN didn’t work, you can try resetting the child mode settings via the service menu, which works on most Xiaomi TV models, but requires a remote control with a Menu button (or a combination of buttons).
Instructions:
- Turn off the TV with a button on the remote.
- Press the Menu + Volume Down (-) buttons on the remote and hold for 10 seconds.
- Without releasing buttons, turn on the TV with the power button on the remote.
- Release the buttons when the service menu appears on the screen (usually a blue or green background).
- Go to Factory Reset or Child Lock Reset (use volume buttons for navigation).
- Confirm the reset with the OK button.
After the reboot, the child mode should turn off. If the service menu does not open, try another combination:
- 🔄 Menu + Volume Up (+) + Power button (hold 15 seconds).
- 🔄 Home + Back + Volume Down (-) (for models with Xiaomi Mi Remote remote).
What to do if the service menu is not opened?
Some firmware may require resetting the TV after resetting via the service menu (language selection, Wi-Fi connection).
Method 3: Unlock with Mi Account (if the TV is tied)
If your Xiaomi TV is tied to your Mi Account, you can try resetting your child mode via a web interface, which doesn’t work on all models, but it’s worth the effort.
Steps:
- Go to account.xiaomi.com and log in.
- In the Devices section, find your TV (it can be displayed as a MiTV-{model}).
- Click on “Device Management” → “Security settings”.
- Find the option “Reset parental control” or “Disable child mode”.
- Confirm the action via SMS or email.
If the TV doesn’t appear in the list of devices, try:
- 🔄 Reconnect the TV to the Internet (possibly offline).
- 🔄 Log in to your Mi Account on another device (smartphone, tablet) and synchronize data.
- 🔄 Use the Mi Home app (if the TV supports smart home integration).
⚠️ Note: If the TV was bought from hand and tied to someone else's account, this method will not work).
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If you don't remember the password from Mi Account, restore it via the linked phone number or email. Xiaomi lets you reset the password even without access to the old device, as long as you have a backup email address.
Method 4: Complete reset (Hard Reset)
If no other method has worked, it's a hardware reset that will delete all the data, including the apps and settings installed, but it's guaranteed to turn off the child mode. On Xiaomi TVs, there are two ways to do Hard Reset:
Method A: Recovery Mode (Recovery Mode)
Suitable for most models:
- Turn off the TV for 30 seconds, then turn it on again.
- Immediately after the appearance of the Mi logo, press the Menu button on the remote and hold for 10-15 seconds.
- In the recovery menu, select Wipe Data/Factory Reset (use volume buttons for navigation, OK for confirmation).
- Confirm the reset and wait for the reset.
Method B: Through a physical button on the body
Some models (such as the Mi TV 4S 55) have a hidden reset button:
- Find a small hole with the RESET label on the back of the TV (usually next to HDMI ports).
- Insert a paper clip or toothpick into the hole and press for 10 seconds.
- The TV will restart and start the reset process.
On Xiaomi TVs with MIUI TV 3.0 firmware and later after Hard Reset, you may need to re-activate via Mi Account. If the TV was linked to someone else's account, contact the previous owner for an unbundle or contact Xiaomi with proof of purchase.
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A complete reset is the last option, if other methods have failed, and then the TV will return to the factory settings, and all data will be deleted.
Method 5: Update the firmware (if the child mode is a system bug)
Sometimes the child mode is activated due to a firmware failure, especially after an automatic update, in which case a forced software update will help.
Option 1: Update via USB
Download the latest firmware for your model from the official Xiaomi website (Support section) and follow the steps:
- Download the firmware file (usually with the.zip or.pkg extension).
- Unpack the archive and copy the file to the flash drive (FAT32 format).
- Connect the flash drive to the TV.
- Press on the Menu + Volume Up (+) remote and turn on the TV.
- In the update menu, select the file from the flash drive and confirm the installation.
Option 2: Update via ADB (for advanced users)
If you have experience with ADB, you can try disabling child mode via the command line:
adb connect [IP- TV address]
adb shell am start -n com.android.tv.settings/.deviceadmin.DeviceAdminSettings
adb shell input text 1234 # PIN-code input
adb shell input keyevent 66 #Press EnterThis requires:
- 🔧 Turn on Debugging. USB The TV developer's settings (if available).
- 🔧 Connect your TV and computer to the same Wi-Fi network.
- 🔧 Install ADB Tools on PC.
This method is risky and can cause the TV to run insecurely if the firmware is installed incorrectly. Use it only if other methods have not worked.
What to do if nothing helps: A call for support
If you’ve tried all the methods and the child mode is still active, you can only contact Xiaomi’s official support.
- 📞 Support phone: +7 (495) 644-05-50 (for Russia or local number for your country.
- 📧 Email: support.ru@xiaomi.com (Specify the TV model, serial number and description of the problem).
- 🛠 Service center: Find the nearest one on the site mi.com/ru/service.
When applying, prepare:
- 📄 Check or warranty card (if the TV is guaranteed).
- 📱 Serial number (located on the back panel or in documents).
- 📸 Screenshot with an error (if you can take a picture).
In most cases, support helps remotely, but if a hardware failure (such as a damaged TV memory) is a problem, repair may be needed.
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Official support for Xiaomi is usually answered within 24-48 hours if the TV is guaranteed, repaired or unlocked for free.