Signing out of a Mi Account on Xiaomi, Redmi or POCO smartphones is a procedure that every user faces when selling a device, resetting settings or transferring the phone to another person. Despite the seeming simplicity, improper actions can lead to locking the device through the Find Device function or losing access to synchronized data. In this article, we will discuss all the current ways to log out of your account on MIUI 14/15, including situations where you forgot your password or your phone is blocked.
Xiaomiβs ecosystem is characterized by deep integration of the account into the system, which manages not only cloud storage, but also some system functions (for example, Second Space or App Lock), so before leaving, it is important to understand the consequences: for example, after deleting an account, backups to Mi Cloud will disappear, and some applications (for example, Mi Fit or Mi Home) will require re-authorization. If you sell a phone, logging out of the account is a must, otherwise the new owner will not be able to use the device fully.
Why you canβt just delete your account through settings
Many users try to log out of a Mi Account via the standard Settings β Accounts menu but encounter errors or a password request.This is due to Xiaomi's multi-layered protection, which prevents unauthorized access to the device. Here are the key reasons why simple deletion is not enough:
- π Hardware binding ID: The account is associated with a unique device identifier (IMEI), Which makes it harder to remove without confirmation.
- π± Find Device: If your account is not deleted correctly, your phone may remain on your device list in Mi Cloud, allowing you to remotely block it.
- π Data Sync: Account-associated backups, notes, contacts and photos in Mi Cloud will no longer be available after release.
- π« Blocking after reset: If you log out incorrectly, after Hard Reset, the phone may require the username / password of the previous owner (Mi Account Lock).
What's more, on devices with MIUI 12 and later, Xiaomi has implemented an additional log-out check, Device Verification, which requires SMS or email confirmation, even if you remember the password, which complicates the process but protects against data theft.
Method 1: Standard exit through settings (if you know the password)
If you have access to the Mi Account password, use this method.It is suitable for most Xiaomi, Redmi and POCO models on MIUI 14/15. Importantly, before you exit, disable the Find Device feature, otherwise the phone may remain in your account.
Make a backup copy of important data (contacts, photos, notes)
Turn off sync in Mi Cloud (Settings β Accounts β Mi Cloud β Sync)
Make sure your phone is connected to the internet (Wi-Fi or mobile network)
At least 30% battery charge (in case of additional checks)-->
Step instructions:
- Open Settings (the gear icon on the main screen).
- Go to the Accounts section β Mi Account (or simply Mi Account depending on version) MIUI).
- Click on your profile at the top of the screen.
- Select Exit (or Delete your account on some firmware).
- Enter the password from the Mi Account and confirm the action via SMS/email, if necessary.
- Wait until the process is complete (the phone can restart).
After exit, check that the account is really deleted: go to Settings β The phone. β Mi Account status. If it says "Not connected," it's been successful on some models (e.g. Xiaomi 13 Ultra or Google). POCO F5) after the exit, the account cache may remain - it must be manually cleared through Settings β Annexes β Application management β Mi Account β Warehouse β Clear the data.
π‘
If after logging out, the phone requires you to re-enter your password when you turn on, reset (Settings β Additional β Reset) This will eliminate the residual account data.
Method 2: Log out via Find Device (if your phone is lost or locked)
If you sold your phone but forgot to log out, or your device was lost, you can remove it from your list of associated devices via the web version of Mi Cloud.This method does not delete your account completely from your phone, but breaks the connection between the device and your profile, allowing the new owner to use the smartphone without restrictions.
For this:
- Go to i.mi.com and log in.
- Select the Find Device tab (or Device Management in the Russian version).
- Find the right smartphone in the list and click on it.
- Select the option to Remove the device (or Untie).
- Confirm the action via SMS or email.
After that, the phone will disappear from your account, but the device itself will remain tied to the Mi Account until the new owner performs a reset. If you are selling the phone, be sure to warn the buyer that he needs to do Hard Reset. β Additionally. β Resetting settings β Delete all data).
β οΈ Note: If you delete your device through Find Device but do not log out on the phone itself, the new owner will not be able to log in to your Mi Account without first resetting.
Method 3: Exit without password (if you forgot the login details)
If you forgot your Mi Account password but your phone is unlocked, you can try to restore access or use workarounds. Xiaomi does not provide official ways to delete an account without a password, but there are several working methods:
- π Password Recovery: Go to account.xiaomi.com, select Forgot Password? and follow the instructions. You will need access to an email or phone number associated with your account.
- π§ Email reset: If an email is linked to an account, request a password reset link, which is valid for 24 hours.
- π± Backup Code Use: When setting up an account, Xiaomi might have offered to save the backup code (usually as a backup code) PDF If you have one, use it to enter.
- π οΈ Fastboot Reset: For advanced users, delete your account via Fastboot mode with a PC. MIUI 12-15, but requires unlocking the loader.
If you can't recover your password and you need to sell your phone immediately, you'll only have to reset your phone completely, but then the new owner will see a request to enter the data of the previous Mi Account Lock, to avoid this, before resetting:
- Connect the phone to the Internet.
- Sign out of your account via Settings β Mi Account β Exit (if the password is still remembered).
- Turn off Find Device and Mi Cloud Sync.
- Only then do the reset.
β οΈ Attention: On devices with MIUI 14 and newer after reset without first logging out of the account, the phone can be locked for 72 hours, during which time it will not be linked to a new Mi-account.
What to do if your phone is locked after an incorrect exit
If after resetting the settings or trying to delete the account, the phone requires the username / password of the previous owner, this means that the protection of Mi Account Lock has worked.
| Situation | Decision | Term |
|---|---|---|
| Phone requires password after reset | Enter your previous account or wait until unlocked (72 hours) | 1-3 days |
| The device is not yours (buyed from hand) | Contact the seller to delete your account via Find Device | Depends on the seller. |
| Forgot the password, the phone is locked | Restore your password through account.xiaomi.com or contact support | 1 day |
| Phone after repair (mother module replaced) | Contact the Xiaomi service center with a check for repairs | 3-7 days |
If you sold your phone and the new owner is locked, help them remotely:
- Go to Mi Cloud and remove the device from the list (Find Device β Delete the device).
- Ask the buyer to reset the settings again.
- If the lock remains, contact Xiaomi support and provide proof of sale (e.g., a screenshot of correspondence or contract).
What happens if you ignore the Mi Account lock?
Features of leaving the account on different Xiaomi models
The process of leaving the Mi Account may vary depending on the phone model and the MIUI version. Below are the key nuances for the popular series:
- π± Xiaomi 13/14 These flagships use enhanced protection. After logging out, additional verification through Xiaomi Security may be required.
- π± Redmi Note 12/13: In the account settings there is a separate item Delete the device that breaks the binding to the Mi Cloud without a full output.
- π± POCO F5/X5: These models, after resetting the settings, may request a password from the Mi Account, even if you are logged out.
- π± Xiaomi Mi 11 and older: On old firmware (MIUI 12) it may take up to 5 minutes to log out due to server verification.
On devices with MIUI for POCO (like POCO X3 Pro), the account menu may be called Xiaomi Account instead of Mi Account, but the functionality remains the same. If you are not sure about the firmware version, check it in Settings β About Phone β MIUI version.
π‘
On devices with MIUI 15 (2026), Xiaomi added two-factor authentication when you leave your account. Now, in addition to password, you can need to confirm via SMS or email, even if you are on a Wi-Fi network.
Frequent Mistakes and How to Avoid Them
When you leave your Mi Account, users often make mistakes that lead to locking your phone or losing data, and here are the most common ones and ways to prevent them:
- β Resetting settings without leaving the account β Leads to Mi Account Lock. Solution: Always log out first, then reset.
- β Ignoring the Find Device function β The phone stays in your account and can be remotely blocked. Solution: disable Find Device before selling.
- β Use of informal methods of deleting an account (for example, through the use of ADB or Fastboot without unlocking the bootloader) β It can lead to a "brick" of the device. Solution: use only official methods.
- β Log in to a new account before the old one is completely deleted β Synchronization conflict. Solution: Wait until the exit process is complete.
Another common problem is the "I couldn't log out" error, which is caused by:
- No internet connection (check Wi-Fi or mobile data).
- Xiaomi server failures (try it later).
- Outdated firmware (update MIUI to Settings β System Update).
If the error is repeated, try:
- Reboot the phone.
- Clear the cache of the Mi Account application (Settings β Applications β Application Management β Mi Account β Storage β Clear the cache).
- Log in again, then repeat the exit.