How to Recover Mi Account Password on Xiaomi Redmi 4X: 5 Verified Ways

Why password recovery on Redmi 4X is different from new models

Xiaomi Redmi 4X (The codename santoni is one of the most popular models of 2017, but its age creates a special feature when recovering Mi Account. Unlike modern smartphones, there is no built-in unlock function through Find Device, but older versions. MIUI (up to 12) may not support some authentication methods, such as SMS-The code is often unstable due to changes in Xiaomi’s security policy.

Another problem is the device-based account binding. On Redmi 4X, after 3 failed password attempts, the system can block access to the phone for 24 to 72 hours, even if you are trying to recover through official channels, due to an outdated version of the Mi Cloud, which does not support flexible unlock mechanisms like on new devices.

In this article, we will look at all the current ways to restore access, including bypassing the lock through Fastboot (for advanced users) and contacting Xiaomi support. 4X — From lack of fingerprint scanner to problems with two-factor authentication.

Method 1: Recovery via email (main method)

This is the most reliable way if you have access to mail linked to Mi Account. On Redmi 4X, the recovery algorithm may vary depending on the version of MIUI, but the overall scheme remains the same.

Instructions:

• 📱 Open the lock screen and tap Forgot password? (or Forgot password? if English is English).
• 📧 Select the recovery option via email and enter the address associated with the account.
• 🔗 Follow the link in the letter from the service@account.xiaomi.com (check the spam folder!).
• 🔑 Create a new password (minimum 8 characters, with a capital letter and a number).

An important nuance for Redmi 4X: if after entering a new password, the phone gives an error "Can not update account data", try:

1. Connect to another Wi-Fi network (sometimes the lock is IP-related).
2. Reboot the device and try again.
3. Update Mi Cloud via Settings → About Phone → System Update.

Check access to mail | Make sure your phone is connected to Wi-Fi | Battery charge > 30% | Close background apps-->

⚠️ Note: If you changed your email in your account settings but didn't confirm it, you won't be able to recover it. SMS or contact support.

Method 2: Recovery via SMS (if email is not available)

This method only works if a Chinese or international phone number is linked to an account. 4X With outdated firmware, there may be errors in sending code - especially if SIM-The card is not the one used in the registration.

Step-by-step:

1. On the Mi Account login screen, select Restore via SMS.
2. Enter the phone number associated with your account (specify the country code, for example, +79123456789).
3. Wait for SMS with 6-digit code (can come with a delay of up to 5 minutes).
4. Enter the code in the appropriate field and set a new password.

If the code doesn't come in:

• 📶 Check the signal level of the network (on Redmi) 4X A weak signal can block delivery SMS).
• 🔄 Try to request the code again in 1-2 minutes.
• 📵 Make sure the number is not locked in your account settings (this can be checked through the web version of Mi Account).

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If you use two-factor authentication (2FA), first disable it via the web version of Mi Account on your computer. On Redmi 4X with MIUI 9-11, this feature can conflict with SMS recovery.

Method 3: Recovery via Mi Cloud (web version)

If the phone is locked but you have access to your computer, you can recover your password through the web version of Mi Account.This method is suitable for Redmi 4X, even if the device is not at hand.

How to do this:

1. Go to account.xiaomi.com and click Forgot password.
2. Enter the email or phone number associated with the account.
3. Select the recovery method (email or SMS) and follow the instructions.
4. After changing your password, sync the data on your phone through Settings → Mi Account → Synchronization.

Advantages of the method:

• ✅ It works even if the phone is turned off or.
• ✅ Can be used on any device with Internet access.
• ✅ Supports all versions MIUI, including obsolete.

Limitations:

• ❌ Requires confirmation through email/SMS (If they don't, the method won't work).
• ❌ When changing your password, you may need to re-authorize on all Xiaomi devices.

Method 4: Unlocking via Fastboot (for advanced users)

If standard methods don’t help and the phone is locked, you can try unlocking Mi Account via Fastboot mode.This method is only suitable for Redmi 4X with bootloader unlocked.

What you need:

• 🖥️ Computer with drivers installed ADB/Fastboot.
• 📱 Cable USB (Original to avoid connection problems).
• 🔧 Mi Flash Unlock Tool (official utility from Xiaomi).
• 📄 Xiaomi account with permission to unlock (you need to apply in advance!).

Step-by-step:

1. Turn off the phone and press Volume Down + Power to log into the Fastboot.
2. Connect the device to your computer and start the Mi Flash Unlock Tool.
3. Log in to the same account as on your phone.
4. Follow the instructions of the program to unlock the bootloader.
5. After unlocking, run the device through the Mi Flash Tool with clean firmware (without binding to the Mi Account).

⚠️ Note: Xiaomi may refuse to unlock if the account is new or has suspicious activity, and after unlocking the bootloader, all data on the phone, including photos and apps, will be reset.

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Unlocking through Fastboot is an extreme method, only use it if other methods have not worked and you are ready for data loss.

Method 5: Calling for Xiaomi Support (Official Channel)

If none of these methods work, you can call Xiaomi for official support, which can take anywhere from days to a week, but the chances of getting back in are high — especially if you have proof of ownership.

How to contact support:

• 🌍 Through the official website (select the region and theme "Mi Account").
• 📧 By email: support@xiaomi.com (write in English).
• 📞 By phone (hotline numbers depend on country, for Russia: 8 800 555-05-65).

What to indicate in the appeal:

• 📝 IMEI phone (you can find it on the box or under the battery).
• 📅 Purchase date and checks (if retained).
• 🔐 The latest digits of the linked phone number or email.
• 📸 Photo of the box with the serial number (if you ask for confirmation).

Time frame for consideration of the request:

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If Xiaomi support requests video of the device, make a video that shows IMEI (dial *#06#), serial number and your face, which will speed up the verification process.

What to do if the account is linked to another owner (buying a used phone)

One of the most common problems with the Redmi 4X is buying a hands-on phone where the previous owner didn’t untie his Mi Account, in which case standard recovery methods won’t work, and unlocking through Fastboot may not be possible without the consent of the original owner.

Options for a solution:

• 🤝 Contact the seller and ask him to untie his account via Mi Cloud (Find Device) → Remove the device).
• 📄 Providing the seller with a sales receipt – sometimes it helps convince them to help with unlocking.
• 🔧 Contact the Xiaomi service center with a purchase and sale agreement (chances) 50/50, depends on the policy of the centre).
• 💻 Use unofficial unlock methods (risky, can lead to blocking) IMEI).

Legal aspect: According to Xiaomi's policy, the account is considered the property of the user, and transferring the device without detachment of the account violates the terms of use.

1. Require a refund through the court (if there is evidence of a transaction).
2. To contact Rospotrebnadzor with a complaint about the sale of “faulty” goods.

⚠️ Warning: Unofficial services that offer “delete Mi Account in 5 minutes” often exploit vulnerabilities in firmware. IMEI or loss of warranty. 4X These methods are getting worse due to security updates.

FAQ: Frequent questions about resetting your Mi Account on Redmi 4X