A forgotten password from Xiaomi can turn into a real headache — especially if you don’t remember your email or phone number. Unlike other brands, Mi accounts are tightly integrated into the device ecosystem: Without it, you can't activate your smartphone after a reset, use Mi Cloud cloud storage, or synchronize data between gadgets. Fortunately, the manufacturer has provided several official ways to restore access - from standard ones (via the standard one). email/SMS) to alternatives (using backup codes or appeals for support).
In this article, we will discuss all the current methods of password recovery for Xiaomi in 2026 – including cases when you do not have access to a linked phone or mail. Separately, we will focus on the hidden nuances of the procedure, which users often get errors (for example, blocking an account after 5 failed attempts or requiring confirmation through an old number).
1. Recovery of password via email: a step-by-step algorithm
The fastest and most reliable way is to reset your password through an attached email, which works even if you don't remember your current password but you have access to the inbox. Importantly, Xiaomi sends emails with reset links only to the addresses confirmed when you register.
Instructions:
- 📧 Go to the Mi Account login page and click “Forgot your password?».
- 🔑 Select the recovery method – “Email».
- ✉️ Enter the address linked to the account and resolve the captcha.
- 🔗 If the email is not available, check the Spam folder or request a resubmission.
If the system issues an error “This address is not linked to the account”, it means:
- 🔍 You entered the wrong email (check the register of letters!).
- 📵 The account was registered via phone number, not mail.
- 🚫 The mailbox was removed from the Mi Account profile (for example, when changing data).
2. reset password by SMS: what to do if the code does not come
Recovery via phone number is suitable if you have registered an account with a link to the SIM-But there are pitfalls here: Xiaomi can send SMS-Delayed messages (up to 10 minutes) and in some countries, support services temporarily suspend codes due to spam.
Step-by-step:
- On the password recovery page, select “Phone Number”.
- Enter the country code (for example, +7 for Russia) and the number without spaces.
- Click on “Send Code” and wait for SMS (usually within 1-5 minutes).
- Enter the 6-digit code in the field on the site and set a new password.
If SMS doesn't come:
☑️ Check before resending the code
⚠️ Note: If you changed your phone number after registering your account, restore your password through SMS In this case, try other methods or contact Xiaomi with proof of ownership of the device (check, box).
3. Mi Account Backup Codes: Where to Get Them and How to Use Them
When registering for a Mi Account, the system offers to save backup codes - 10 unique 8-character combinations, which are valid indefinitely and allow you to log in even without a password.
How to use backup codes:
- 🔐 On the Mi Account login page, select “Another Login Method» → «Standby code».
- 📝 Enter one of the unused codes (each code can only be used once).
- 🔄 After logging in, generate new backup codes in your account settings (Security section»).
If the codes are lost, you can't recover them, you can only generate new ones after you've successfully logged in.
What happens if all backup codes are lost?
Important: Backup codes do not work to unlock the device after resetting to factory settings – this requires a password from the Mi Account or confirmation through the original. SIM-map.
Recovery through Mi Cloud: An Alternative Method
If you have access to another device with the same Mi Account (like a second Xiaomi smartphone or tablet), you can reset your password through the Mi Cloud app.This is suitable when the main device is locked, but you remember the login details on the other gadget.
Instructions:
- Open Mi Cloud on a trusted device.
- Go to the "Account" section» → «Security».
- Click on “Account Management” → “Change password”.
- Confirm the action via email or SMS (depending on the associated data).
Advantage: No current password required, but if two-factor authentication is enabled on a device, it may require backup or trusted device confirmation.
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If you don’t have a second Xiaomi gadget, but you have access to your computer, try logging into the Mi Cloud via your browser.
5. Calling for Xiaomi: When It's the Only Way Out
If all previous methods failed (e.g., you don’t remember your email, number, or backup codes), you can contact official support. Xiaomi can restore access to your account, but this will require proof of ownership of the device.
What documents may be required:
| Type of confirmation | What's right. | Notes |
|---|---|---|
| Check of purchase | Original or scanned check with IMEI device | IMEI must match the blocked account |
| Guarantee pass | Photo of a stamped serial number | Suitable only for devices purchased officially |
| Box from the device | Photo of a box with IMEI and serial number | IMEI must be readable (not blurred) |
| Data data SIM-map | Phone number previously linked to your account | Confirmation is required through the operator |
How to make a request:
- 📩 Write in support through the form on the site mi.com/support.
- 📎 Attach scans / photos of documents and specify IMEI device.
- ⏳ Term of consideration - from 3 to 10 working days.
⚠️ Note: Xiaomi support does not restore access to accounts registered more than 2 years ago if there was no activity with them.
6 Unlocking the device after reset: what to do if you need a Mi Account password
A separate problem is when you reset your Xiaomi smartphone to factory settings (for example, through Recovery Mode), and after you turn on the system requires you to enter a password from your Mi Account. This is Factory Reset Protection (FRP), and you can not get around it officially.
Options for action:
- 🔓 Enter the correct password from your account (if you remember).
- 📱 Use it. SIM-card associated with the account (the system can offer confirmation via SMS).
- 📧 Restore the password through email/SMS (as described in sections 1–2) and enter it on the lock screen.
- 🛠️ If the device is bought with your hands and the previous owner has not untied the account, contact him for help or provide a purchase check in support.
Important: Do not use informal methods to bypass FRP (for example, through firmware or engineering menus).
- 🚨 Breaking the guarantee.
- 🔄 Bring to the "brick" (breakdown) of the device.
- 📵 Disable access to Mi Cloud and synchronization features.
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The only safe way to unlock Xiaomi after a reset is to recall or restore the password from the Mi Account.