How to Restore Xiaomi Account If You Forgot Your Password: 2026

Forgot the password from Mi Account and can not unlock the smartphone Xiaomi, Redmi or POCO? This problem is familiar to thousands of users — according to statistics from 2026, every fifth request in support of the brand is associated with the restoration of access. Xiaomi account not only synchronizes data between devices, but also locks the phone when resetting, turning it into a “brick” without the right login and password.

In this article you will find 5 We'll work on ways to get your account back, from standard email recovery to bypassing lockdowns using formal and informal methods, and we'll look at the nuances for different scenarios: When you have access to your linked mail when it's not there, if your phone is locked after a reset, and what to do if your Mi Account is linked to a phone number from another country. MIUI 14/15 devices 2020–2026 release.

1. Standard password recovery via email or SMS

The easiest way is to use the official password reset procedure on Xiaomi’s website, which is suitable if you have access to the linked mail (@gmail.com, @mail.ru etc.) or SIM-map.

Algorithm of action:

• 🌐 Go to the recovery page: account.xiaomi.com/pass/forgetPassword.
• 📧 Enter the email or phone number to which your account is linked, and if you don't remember, try all the options you can get (e.g. old mail or backup number).
• 🔢 Select the confirmation method: code by email or SMS. Press "Send».
• 🔑 Enter the received code in the field on the site and come up with a new password (minimum 8 characters, with a capital letter and a number).

If the code doesn't come in:

• ⏳ Wait 5-10 minutes – sometimes delays are linked to Xiaomi server congestion.
• 📥 Check the Spam folder in your mail or request a resubmit. SMS.
• 📵 Make sure that SIM-card is active (if restored through a number) for foreign numbers may require roaming.

⚠️ Note: If the site requests to enter Mi ID (your login), and you don't remember it - try to find it in the settings of another Xiaomi device where you are logged in. → Xiaomi account → Personal information.

2. Recovery via backup email or phone number

If the main postal service or SIM-You don't have a card, but when you register for your Mi Account, you've provided backup contacts that you can use to reset your password.

Instructions:

1. On the recovery page (link) enter the main email/number.
2. Click on “Can’t get the code” or “Another way”.
3. Select the option “Use backup email/number”.
4. Enter a backup contact and follow the instructions (usually a confirmation code will arrive).

How to find a backup email/number if you don’t remember:

• 📄 Check out old emails from the service@xiaomi.com — They may include a backup contact.
• 📱 If you have another Xiaomi device with the same account, go to Settings. → Xiaomi account → Security → Standby mail/telephone.
• 🔍 Try to restore access to old mail through the support service of its provider (for example, Google or Mail.ru).

Check access to the backup mail/number

Find old emails from Xiaomi

Make sure that SIM-Card active (if restored through number)

Prepare data for identification (passport, IMEI device)

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3. Unlocking through Xiaomi support: step-by-step instructions

If the standard methods don't work, you have to call official support, which is the only legal method of unlocking if you don't have access to your mail or phone number, but it can take anywhere from 3 days to 2 weeks, depending on the workload.

How to make a request:

1. Go to the support page: mi.com/global/support (select Global or Russia region).
2. Click on “Contact” or “Contact Support”.
3. Select the theme: Mi Account → Forgot the password / unlock.
4. Fill out the form by specifying: 📝 Mi ID (login) 📱 IMEI Devices (can be found on the box or via *#06# on another phone) 📅 Account Registration Date (approximately) 🆔 Passport data (for identification purposes)

Attach a passport scan and a photo of the box from the device (if any).

Send a request and wait for a response to the email.

What to do if support is denied:

• 🔄 Try to send the request again, clarifying the details (for example, specifying the information). IMEI other device associated with the account).
• 📞 Call the Xiaomi Russia hotline: 8 800 555-05-65 (call-off).
• 💬 Write to the official chat Xiaomi in Telegram or Vkontakte.

⚠️ Note: Xiaomi support can request proof of ownership of the device. If the phone is bought with hands, provide the previous owner's details (if any) or a purchase check. Without this, unlocking is unlikely.

4.Backpassing Mi Account lock after resetting settings

If you reset your phone and it requires Mi Account data and the password is forgotten, it gets complicated, and in this case, standard website recovery won't help because the device remains locked.

Official method:

• 🔓 Unblock your account through support (see Section 3).
• 📱 After confirming the unlock from Xiaomi, connect your phone to Wi-Fi – the lock will be removed automatically within 24 hours.

Unofficial methods (at your own risk!)

• 🛠️ Use of the EDL-Emergency Download Mode for no account phone firmware requires special cable and software (Mi Flash Tool).
• 🔧 Fastboot Flash Flashing with Mi Account Deletion (not working on all models).
• 💻 Use of software like Xiaomi Tool V2 Mi Account Unlock Tool (Brick Risk!).

Warnings:

• ⚠️ Unofficial methods can violate warranty and lead to data loss.
• ⚠️ On new models (Xiaomi) 13/14, Redmi Note 12 Mi Account bypassing through firmware is often blocked at the hardware level.
• ⚠️ Account Deletion Programs May Have Viruses – Download Them Only From Verified Forums (4PDA, XDA Developers).

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Before using informal methods, backup your data via ADB (if the phone is even slightly working).

adb backup -apk -obb -shared -all -f backup.ab

5. Features of recovery for different regions

The Mi Account recovery procedure may vary depending on where the account was registered, for example, if your Mi ID is linked to a Chinese phone number (+86) and you are in Russia, the SMS code will not come.

Solutions for different cases:

• 🇨🇳 Chinese account: Use the Chinese version of the site (switch to English). SMS Use virtual number services (SMS-Activate, 5sim). Contact us via the Chinese website (translator required).
• 🇷🇺 Russian/Global Account: Restore via the global version of the site if the number is linked to another region (e.g, +380 for Ukraine, try using it. VPN obtain SMS.
• 🇪🇺 European account (EEA): Select Europe region from the recovery page. Video identification may be required to verify identity (passport scan). + selfie).

If the account is linked to a non-existent number (e.g. an old number) SIM-map):

1. Try to restore the number from the operator (for example, through the Saver ID or the personal account of MTS / Beeline / MegaFon).
2. Contact Xiaomi for an explanation of the situation and provide proof of ownership of the device.

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If your account is registered in another region, always indicate this in your support call, this will speed up the unblocking process.

6.How to avoid blocking in the future: security tips

To avoid the problem of forgotten passwords again, follow these guidelines:

Account settings:

• 🔐 Create a strong password (for example, Xiaomi_2026!Redmi and save it to Google Password Manager (KeeePass).
• 📧 Add backup email and phone number in Mi Account settings:
• 📲 Enable two-factor authentication (2FA):

Actions before resetting the phone:

• 🔄 Always log out before Hard Reset:
• 📝 Write down Mi. ID and password on paper or in a secure note.
• 🔗 Link your Google account to help you restore access through Google Account Recovery.

If you are selling or transferring your phone:

• 🚫 Delete your Xiaomi account completely:
• 🔄 Make a reset to factory settings after deleting your account.
• 📄 Save a check or a sales contract – this will help the new owner unlock the device.

FAQ: Frequent questions about Mi Account recovery