How to Restore Mi Account Access on Xiaomi: All Ways 2026

Why Xiaomi’s Mi-account is a “brick”

Imagine: you just bought a used Xiaomi Redmi Note 12 Pro+ At a bargain price, you turned it on, and instead of a welcome screen, you saw a username and password requirement from the previous owner's Mi Account, or worse, your own Xiaomi 13 Ultra got locked after resetting because you forgot the attached email. Then you know firsthand that Mi-account in the Xiaomi ecosystem is not just a profile for synchronizing contacts, but a full-fledged “digital DNA” of the device.

Without access to the account, even after hard reset, the smartphone remains blocked: you can not install applications, update the firmware through the MIUI Updater and in some models (for example, POCO F5 or black shark 5 Pro) you won’t even be able to unlock the custom firmware bootloader, because of Xiaomi’s security policy, where the account is tied to the device’s hardware identifier (IMEI). But not all is lost: in this article we will discuss all the current ways of restoring access - from standard (through the use of the Internet). email/SMS) prior to emergency (advocate in support of evidence of ownership).

It's important to understand that the recovery process depends on whether the account itself is blocked (you forgot your password) or the device requires authorization after a reset (the previous owner's account). In the first case, the standard password reset procedure will help, in the second case, additional steps will be required.

Method 1: Recovery via email – if you remember the linked mail

This is a basic method that works 80 percent of the time, provided you have access to the email you signed up for your Mi Account. A2 up to the flagship Xiaomi 14, as well as for devices under brands POCO and Black Shark.

How to do this:

• 📧 Go to the official recovery page: account.xiaomi.com/pass/forgetPassword.
• 🔑 Select the “Email” tab** and enter the address associated with the account.
• 📩 Click Send the code - an email will come to the mail with a 6-digit confirmation code.
• 🔐 Enter the code on the site and set a new password (minimum length - 8 characters, be sure to have letters and numbers).

⚠️ Note: If the letter does not arrive within the 5 Just check the Spam folder and make sure the email is entered without a typo. Xiaomi uses the domain @xiaomi.com For emails, add it to the whitelist if you use strict filters.

After successfully resetting your password, sync your data on your device: go to Settings → Mi-account → Synchronize and update manually. If this method doesn't work (e.g., you don't remember email), move on to the next method.

Method 2: Recovery through SMS — if the phone is tied to the number

If you specified a phone number when registering a Mi Account, you can restore access through SMS-This method is especially useful for users from Russia, Ukraine, Kazakhstan and other CIS countries, where Xiaomi officially supports sending messages.

Step-by-step:

1. Open the recovery page: account.xiaomi.com/pass/forgetPassword.
2. Select the Phone Number tab** and enter your number in an international format (e.g, +79123456789).
3. Enter the code on the site and come up with a new password (we recommend using a password manager like Bitwarden or KeePass to generate a reliable match).

What to do if SMS - He's not coming:

• 📶 Network on your phone (sometimes messages are delayed due to a weak signal).
• 🔄 Try to request the code again in 1-2 minutes.
• 📱 Make sure the number is not blocked by the operator (for example, due to debts).
• 🌍 If you are abroad, possibly roaming is disabled - contact the operator.

⚠️ Note: Xiaomi limits the number of requests SMS-If you go over the limit, you have to wait 24 hours or use another recovery method.

Method 3: Recovery through a linked Google or Facebook account

Few people know, but Xiaomi allows you to link your Mi Account to your Google or Facebook profiles, and if you've done this before, you can reconnect it through social media, which is especially relevant for users who have forgotten both their email and password, but remember their Gmail or their Gmail data. FB.

Instructions:

1. On the Mi Account login page (account.xiaomi.com) click Login through.
2. Choose Google or Facebook (depending on what you have linked).
3. Sign in to the social network – the system will automatically redirect you to the personal account of Xiaomi.
4. Go to Account Settings → Security and change password.

Important: If you are using two-factor authentication (2FA) into Google/Facebook, You will need to confirm via backup email or code from an authenticator application (e.g. Google Authenticator).

If none of these methods worked, then the account was not linked to social networks, in which case there are two options: to contact Xiaomi support or to use disaster recovery through the social network. IMEI (about this in the next section).

💡

If you often forget passwords, set up a backup email in your Mi Account: go to Settings → Security → Reserve email address and add an additional box.

Method 4: Emergency recovery through IMEI — if the device is locked

Situation: you reset Xiaomi to factory settings (for example, via Fastboot or Recovery Mode), and after turning on the device requires authorization to the previous owner's Mi Account. Standard recovery methods do not work because there is no access to either email or phone. In this case, it will help to unlock through IMEI — unique identifier of the device.

⚠️ Warning: This method requires proof of ownership of the device (check, warranty card, box with serial number) without which Xiaomi will refuse to unlock.

Step-by-step:

1. Find it. IMEI Your device: On a box (usually on a barcode sticker). via *#06# on a locked phone (if you have access to the dial screen). In settings (if the device is partially unlocked): Settings → The phone. → General information.
2. Prepare proof of purchase: Check or receipt from the official Xiaomi store. Warranty card with serial number. Photo of the box with the IMEI (if the box is kept).

Xiaomi

• For Russia: mi.com/ru/support.
• For other countries: select a region for mi.com/global/support.
• Specify in the address: IMEI, serial number, date of purchase and attach proof.

The timeframe for processing the request is 3 to 7 business days, and if all documents are in order, you will be sent an unblocking instruction or remotely reassigned to your device, and in rare cases, you may need to visit a service center.

Method 5: Calling for Xiaomi – When Nothing Works

If all previous methods have failed, the last chance is official support, which is suitable for:

• 🔒 Devices purchased from hands where the previous owner did not untidy the account.
• 📱 Smartphones that don’t have access to email/SMS/social media.
• 🛠️ Cases where IMEI It does not help (for example, after replacing the motherboard).

How to properly make a request:

1. The subject line of the letter is “Unlocking Mi Account for [Device Model].”
2. Briefly describe the situation (when and where the device was purchased, why there is no access to the account).
3. Appendix: Photo of the box with IMEI. Check or warranty card: Photo of the authorization screen (if the device is locked).

Supported communication channels:

⚠️ Warning: Do not use third-party services offering "Mi Account unlock in 5 minutes"; often they are scammers who will either do nothing or steal your data. Official unlock is free - Xiaomi does not charge for restoring access.

💡

If the device is purchased from the official Xiaomi store, the chances of successful unlocking through support are 90%. For used gadgets without documents, the probability decreases to 30-40%.

Method 6: Alternative methods for experienced users

If the official methods have not helped, and the device remains locked, you can try informal methods. ADB, Fastboot or custom firmware. ⚠️ These methods can result in loss of warranty or “bricking” of the device!

Possible options:

• 🔧 Dumping through EDL-mode (for models on Qualcomm): requires a special cable and the Mi Flash Tool program. Detailed instruction: Instructions for unlocking through EDL1. Download Mi Flash Tool and firmware for your model from the Xiaomi Firmware Updater. 2. EDL: Turn off the device, press the volume up. + Volume down and connect to PC. 3. in Mi Flash Tool, select the downloaded firmware and press Flash. ⚠️ Risk: if the wrong actions the device can turn into a “brick».
• 📱 Using bypass scripts (e.g., Xiaomi Tool) V2): It does not work on all models and requires an unlocked bootloader.
• 🔓 Deletion of the account through TWRP: If custom recovery is installed on the device, you can manually delete account files in the /data/system/.

Before using these methods:

1. Make sure that the device is unlocked OEM Unlock (in Settings) → For developers).
2. Make a backup copy of the data (if available).
3. Explore the forums 4PDA XDA-Developers – they often lay out the current instructions for specific models.

Example of commands to delete an account through ADB (root):

adb shell


su




rm -rf /data/system/mi_account*




reboot

⚠️ Warning: Unofficial methods could violate Xiaomi's security policy, leading to device lock-down at the company's server level!

What to do if your account is hacked or stolen

If you notice suspicious activity on your Mi Account (such as unknown devices on your authorized gadget list or changes to your profile), follow these steps immediately:

🔴 Emergency action:

1. Go to the security page: account.xiaomi.com/pass/security.
2. In the Devices section, remove all unknown gadgets.
3. Change your password and enable two-factor authentication (2FA).
4. Check your linked email and phone – if they are changed, contact support with proof of account ownership (e.g. checks for Mi Store purchases).

🛡️ How to Protect Your Account in the Future:

• 🔐 Use complex passwords (for example, T7#pL9@xK2!m).
• 📧 Link backup email (preferably not from Mail.ru or Yandex, as these domains are sometimes blocked).
• 📱 Enable notifications of new logins in Security Settings.
• 🔒 Check your authorized device list regularly (especially if you sell or transfer your smartphone to someone else).

If an account is already stolen and you lose access to it, it will be extremely difficult to restore it. Xiaomi requires the provision of documents confirming purchases (for example, checks from the Mi Store or a linked bank card), without which the chances of returning the account are minimal.

FAQ: Frequent questions about resetting your Mi Account