How to return factory settings to Xiaomi Redmi Note 9 Pro: 3 working ways

Reset smartphone Xiaomi Redmi Note 9 Pro to factory settings is a radical but sometimes necessary step, helping to fix software failures, speed up the device after a long period of operation, or prepare the phone for sale. However, not all users know that a full reset deletes all data without the possibility of recovery, if there was no backup.This instruction covers all current methods of reset, including hidden nuances for the Redmi Note. 9 Pro (models) joyeuse/curtana).

The procedure varies depending on the condition of the phone, whether it works, is locked with a password or not at all. We will analyze each scenario with step-by-step photos, warnings about typical errors and tips for saving important data, and pay special attention to unlocking the bootloader, a mandatory step for resetting through Fastboot, which many miss.

If you're stuck on the Mi logo, cyclical reboot or locking your Mi Account, there are solutions in this article, and for those who are afraid of losing photos, contacts or messages, we've prepared a backup checklist.

πŸ“Š Why do you want to reset the Redmi Note 9 Pro?
Phone's slowing down.
I'm getting ready to sell.
Forgot the pattern lock
Failure after update
Another option

1.Resetting preparation: what to do before the start

Before you start resetting, make sure you follow all the critical steps. It is impossible to recover data after the reset, even with specialized programs like Dr.Fone or Tenorshare. Except for files synchronized with Google Account or Mi Cloud.

Here's what you should check out:

  • πŸ”‹ Battery charge - at least 50%. Reset at low charge can be interrupted and lead to a "brick" of the device (complete failure).
  • πŸ“± Backup: copy photos to PC or cloud, export contacts to.vcf, save SMS through apps SMS Backup & Restore.
  • πŸ”‘ Mi Account details: remember the username and password from Mi Account. After the reset, the phone may require you to enter this data to unlock.
  • πŸ“‘ Wi-Fi network: if you reset through settings, connect to a stable network – the process may require downloading updates.

If the phone is locked with a password and does not respond to input, skip this section and proceed to the Recovery reset method (section 3). Fastboot method (section 4) will work for devices with an unlocked bootloader, but it requires a PC and drivers installed.

Backup important data | Charge your phone to at least 50% | Remember your username/password from Mi Account | Connect to Wi-Fi (if reset via menu) | Install ADB drivers (if you plan to Fastboot)

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⚠️ Note: If the phone has Find My Device enabled from Xiaomi, you may need to confirm via reset. SMS or email. Make sure you have access to the number tied!

2. Method 1: Reset via phone settings (the easiest)

This method is suitable if the Redmi Note 9 Pro is powered on, touch-sensitive and you have access to the settings menu, which takes 5-10 minutes and requires no additional devices.

Instructions:

  1. Open Settings (the gear icon on the main screen).
  2. Go to the About Phone section β†’ Additional β†’ Recovery and Reset.
  3. Select Settings Reset (may be called Erase All Data).
  4. The system will be asked to PIN-code or pattern lock for confirmation.
  5. Click Remove everything and wait until the process is complete (the phone will reboot automatically).

After the reboot, you will see the screen of the initial settings, as after the purchase.If the phone requires Mi Account data, use the same login and password as before the reset.

What if the phone asks for an old password after reset?
This means that the device has been enabled Mi Account protection. Enter the linked email/phone and password. If you do not remember the data, restore access through [the official Xiaomi website] (https://account.xiaomi.com).

Problem.Reason.Decision
Discharge interrupted during the preparation phaseLow battery charge or software failureCharge your phone to 70% and try again
Phone hangs on Mi logo after resetDamaged firmware or module conflictReset through Recovery (Section 3)
Cannot log in to Mi Account after resetForgot a password or changed emailRestor access via [account.xiaomi.com](https://account.xiaomi.com)

3. Method 2: Reset via Recovery Mode (if the phone is not turned on)

If the Redmi Note 9 Pro is locked, hangs on the screensaver or does not respond to touch, use Recovery mode. This method works even without access to the main system, but requires physical interaction with the buttons.

Step-by-step:

  1. Turn off the phone (press the power button for 10 seconds if it freezes).
  2. Press the Power button + Volume up at the same time and hold for 10-15 seconds until the Mi logo appears.
  3. Release the buttons and you will see the Recovery menu (black screen with yellow text in English).
  4. Use volume buttons for navigation and power button to select the item.
  5. Select Wipe Data β†’ Wipe All Data β†’ Confirm.
  6. Once you have finished, select Reboot β†’ Reboot to System.

If the Recovery menu doesn't have Wipe Data, you've got custom firmware installed, and then you can select Advanced β†’ Wipe Dalvik/ART Cache, and then try again.

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If the volume buttons don’t work in the Recovery menu, connect your phone to charge – sometimes this helps to restore your response to taps.

⚠️ Note: Some Redmi Note 9 Pro firmware may call the Wipe Data item Factory Reset.Don't confuse it with Wipe Cache - it's cache clearing, not a complete reset!

Method 3: Reset via Fastboot (for power users)

This method is suitable if the first two did not work or you need to reset the phone with the bootloader unlocked. ADB/Fastboot cable USB Type-C.

Instructions:

  1. Download and install Google’s Platform Tools (includes fastboot).
  2. Turn off the phone and put it in Fastboot mode: press the Power button + Volume down for 10 seconds.
  3. Connect your phone to your PC via USB. In the command line (Windows) or terminal (macOS/Linux) do:
fastboot devices

If the device is determined (the serial number appears), enter:

fastboot erase userdata


fastboot erase cache




fastboot reboot

If the phone reboots with a clean setting, if FAILED (remote: 'Flashing is not allowed') is a bug, the bootloader is locked and must be unlocked through the Mi Unlock Tool.

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Fastboot reset only deletes user data, but it doesn't affect system files. If the problem was firmware, this method won't help - you'll need to flash it.

5. Frequent mistakes and how to avoid them

Even when following the instructions, users encounter problems, and here are the most common mistakes and solutions:

  • πŸ”„ The phone freezes during the reset phase, which may be a corrupted file system. Try resetting via Fastboot or scrubbing the phone again using the Mi Flash Tool.
  • πŸ”’ Reset requires a password from your previous account: this is Factory Reset Protection (FRP). Enter the last Mi Account linked to the phone.
  • πŸ“΅ It doesn't turn on after reset: it may have interrupted the process or the battery has run out. Charge the phone for 30 minutes and try again.
  • πŸ› οΈ Recovery's "No command" error: it's not a crash, it's a normal state. + Volume up 3 seconds to open the menu.

If none of these methods worked, there is a hardware problem (damaged memory, power controller) in which case, contact Xiaomi’s service center.

6.How to recover data after reset (if there was no backup)

If you haven't done a backup, the chances of getting the data back are minimal, but there are. Here's what you can try:

  • πŸ“ Photos and videos: Use programs like DiskDigger or EaseUS MobiSaver. Connect your phone to your PC in mode MTP And scan your internal memory.
  • πŸ“ž Contacts: If they were synced with a Google Account, they will be automatically restored when you first log in.
  • πŸ’¬ Messages: applications like SMS Backup & Restore may be restored SMS Automatic backups, if they are saved to the cloud.

Important: Don't write new data to your phone after a reset, which reduces the chances of recovering old files, and the fewer memory operations, the greater the likelihood of success.

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If the phone is not detected by the PC after reset, try another one. USB-cable or port. Sometimes it helps to turn on the developer mode and debug USB (Settings β†’ The phone. β†’ Version. MIUI β€” press 7 times).

7. Alternative methods: when the discharge does not help

If after the reset, problems remain (the phone brakes, overheats or does not turn on), perhaps the reason is:

  • πŸ”‹ Faulty battery – check for bloating or wear (use AccuBattery app).
  • πŸ› οΈ Damaged firmware - reflash the phone with the official version MIUI via Mi Flash Tool.
  • πŸ“± Hardware malfunctions – diagnose at a service center (for example, a motherboard malfunction).

For flashing:

  1. Download the firmware for Redmi Note 9 Pro (joyeuse or curtana) from en.miui.com.
  2. Unpack the archive and use the Mi Flash Tool in Clean All mode.
  3. Connect your phone in Fastboot mode and follow the program instructions.

⚠️ Note: Flashing through the Mi Flash Tool deletes all data without recovery. This method should be used only if the reset has not solved the problem!

FAQ: Answers to Frequent Questions

Can I reset the Redmi Note 9 Pro without losing data?
No, a full reset always deletes user data. However, you can try a partial cleanup: go to Settings β†’ Applications and manually delete the cache and data for specific programs.
The phone after the reset asks for the old password from the Mi Account.
This is protection against theft. Enter the username and password from the Mi Account that was linked to the phone before the reset. If you don't remember the data, restore access via account.xiaomi.com. In extreme cases, contact the service center with a check for the purchase.
The reset is interrupted by 50 percent and the phone is turned off.
It's probably a memory problem or a low battery charge. Charge your phone to 100 percent, then reset it again through Recovery. If the error repeats, flash the phone again using the Mi Flash Tool.
Can I reset my phone if it is locked with a pattern lock?
Yes, use the Recovery reset method (Section 3). The pattern lock is reset along with the rest of the data.
After the reset, the phone got even slower. Why?
Possible causes: a worn-out battery (replace), damaged memory (diagnose in the service), or unofficial firmware. Try flashing the official MIUI through Fastboot.