Have you accidentally deleted or disabled the standard Phone app** on a Xiaomi smartphone with a MIUI 12 shell and now you can't call? or has the system automatically replaced it with Google Phone after the update? Don't rush to connect your phone to your computer or look for complex instructions with ADB - you can return your native call directly on the device, without additional gadgets.
In this article, we will discuss 4 Proven methods that work on all models Xiaomi/Redmi/Poco s MIUI 12 (including the Redmi Note 9/10, Mi 11, Poco X3 The methods do not require root rights, but some will reset the application settings β save important contacts to your Google account or to your Google account in advance. SIM-map.
Note: if your smartphone runs MIUI 13/14, some of the methods are also applicable, but the effectiveness may vary.
Why is the standard Xiaomi call missing?
The problem with the disappearance of the native app βPhoneβ** arises for several reasons:
- π Automatic replacement with Google Phone after update MIUI Google Play services, or Google Play services, can offer an "enhanced" call from Google by hiding the standard call.
- ποΈ Manual removal β users often confuse system applications with regular ones and delete them through Settings β Annexes.
- βοΈ Reset settings or restore from a backup where the call was not saved.
- π οΈ System errors, such as after an incorrect update or conflict with other applications (e.g. Truecaller).
In most cases, a standard call isn't physically deleted -- it's simply shut down or hidden, which means it can be returned without flashing it back.
Method 1: Enabling a hidden standard call through application settings
If the Phone app is not removed but only disabled, it can be activated in the application management menu, which works 90% of the time and does not require a data reset.
Instructions:
- Open Settings β Applications β Application Management.
- Click on the three dots in the top right corner and select Show All Apps** (or Show System).
Once turned on, the call will appear on the home screen or in the app menu, if it is not available, check the Office folder** or search the device.
βοΈ Preparation before the call is turned on
β οΈ Note: If there is no com.android.dialer in the application list, then the call has been deleted completely. In this case, proceed to Method 3 (Reset via Safe Mode).
Method 2: Reset application settings (without data loss)
If a standard call doesn't appear in the application list, but you're sure you didn't manually delete it, resetting all applications will help, which will bring back factory settings for system utilities, including Phone.
How to perform the reset:
- Go to Settings. β The phone.
- Find Resetting (or Restore and Reset)
- Select Reset App Settings (not to be confused with a full reset!).
- Confirm the action. The phone will reboot.
After the reboot, check:
- π± Did the phone icon appear on the home screen.
- π If not, search for it by device (swipe down the main screen and type βPhoneΒ»).
- βοΈ If the call is not working, go to its settings and install the default application for calls.
| Action. | The result | Note |
|---|---|---|
| Resetting application settings | Returns hidden system utilities | Does not delete personal data (photos, contacts) |
| Clearing the call's data | Resets call settings | Can delete the call log |
| Phone reboot | Applying the changes | Mandatory after discharge |
β οΈ Note: If the call has not appeared after the reset, but in Settings β Apps are visible process com.android.dialer, try to remove updates for Google Phone (if installed). β three-point β Remove updates.
Method 3: Sign in to Safe Mode and Recovery of Calls
Safe Mode is an Android diagnostic mode where all third-party applications are disabled. If the call is lost due to a conflict with other software (for example, Truecaller or Dual Apps), it should appear in Safe Mode.
How to get into Safe Mode on Xiaomi:
- Turn off the phone.
- Press the power button and hold it until the MI logo appears.
- As soon as the logo appears, release the power button and immediately press the volume down button.
- Hold the volume button until the phone boots into Safe Mode (the screen will be labeled Safe Mode at the bottom).
In Safe Mode:
- π Check if there is a standard call.
- π± If yes, remove conflicting apps (such as Truecaller, Dual Apps, or other calls).
- βοΈ Restart your phone in normal mode.
If the call is running in Safe Mode but disappears after the release, the problem is in third-party software. Uninstall recently installed applications or perform a factory reset (see Method 4).
What to do if Safe Mode is not enabled?
Method 4: Soft reset to factory settings (data storage)
If previous methods have failed, the last option without a computer is a soft reset (not to be confused with a full reset!).
- πΈ Photo and video at the gallery.
- π Contacts (if synced with Google).
- π₯ Uploaded files (music, documents).
How to perform a soft reset:
- Go to Settings β About the phone β Reset settings.
- Select Reset (do not delete all data!).
- Enter your password (if required) and confirm.
- After the reboot, set up the phone again, skipping recovery steps from the backup.
Important: This method will delete all installed applications and their data (for example, save in games), but will not affect files in the memory of the phone.
β οΈ Note: If the call is still missing after a soft reset, it means that it was deleted at the firmware level, in which case you will need to flash it through Fastboot or Mi Flash Tool (you need a computer).
π‘
Before reset, check if your contacts are synced with Google: Settings β Accounts β Google β Contact Sync. This will save your phone book.
More tips: how to avoid phone problems in the future
To prevent the standard Xiaomi call from going missing again, follow these guidelines:
- π« Do not remove system applications through Settings β Applications. Even if the system allows it, the consequences can be unpredictable.
- π Turn off automatic call replacement: Go to Settings β Annexes β Default management β Phone app. Select "Phone"** (not Google Phone).
Create a backup copy
Settings β Additional β Backup and Reset
Update MIUI regularly
Avoid beta versions β they often contain bugs that affect system utilities.
If you prefer Google Phone but want to keep a standard Xiaomi call in case of crashes, just turn it off instead of deleting it.
- Find βPhoneβ** in Settings β Applications.
π‘
Xiaomiβs standard call is more stable than Google Phone on devices with a mobile phone MIUI. It is better integrated with dual functions. SIM-mapping.
Frequent mistakes and their solutions
When you restore a call, users often face typical problems, and let's look at the most common ones.
| Problem. | Reason. | Decision |
|---|---|---|
| The caller appears, but it doesn't open. | Damaged application data | Clear cache and data in Settings β Apps β Phone β Storage |
| No sound on the bells. | Resetting audio settings | Check the volume in Settings β Sound β Loudness of the call |
| The number definition is not working. | Mi Caller ID service is disabled | Include in Settings β Applications β Permissions Management β Autodefinition of Number |
| The caller disappears after the reboot | Dual Apps or Second Space | Remove duplicate spaces in Settings β Special features |
If after all the manipulations the call did not work, check:
- π Battery charge β when the discharge is below 15%, some system functions are turned off.
- πΆ Network signal β without a network, the call may not display activity.
- π Administrator rights β if the phone is managed through MDM (Business device, the call may be blocked.