How to return a standard call and call record to Xiaomi: all working ways

Owners of Xiaomi, Redmi and POCO smartphones often face a problem: once the firmware update or reset, the standard Phone app disappears, and with it the ability to record conversations. In some regions, the recording function is completely blocked due to Google's policy, but it can be returned by legal means. This article will help you understand why the call disappeared, how to restore it without losing data, and what to do if the recording of calls is disabled by the system.

We will look at the official methods through Settings MIUI, hand-mount APK-Files, circumventing regional restrictions and alternative applications with recording support. MIUI 14 and HyperOS, where the algorithms changed, and if you tried to reset the call back to the factory settings, but it didn't work, you'll find solutions for complex cases, including working with the computer. ADB and hidden menus.

Warning: some methods require root rights or unlock the bootloader, which can lead to a loss of warranty, but most instructions are safe and will work for even beginners, starting with the simplest thing: checking hidden system settings.

Why did you miss the call and call record on Xiaomi?

The reasons for the disappearance of the standard mobile phone application are several, and they depend on the firmware version, the region of the smartphone and the user's actions.

• 📱 Update MIUI: After installing a new firmware version (especially when switching to the MIUI 13→14 or HyperOS) the system can reset default settings by hiding the call from the menu.
• 🌍 Regional restrictions: In the EU and some Asian regions, Xiaomi is disabling call recording due to privacy laws, while the Phone app itself remains, but the recording option disappears.
• ⚙️ Manual Deletion: Users sometimes delete the call through Settings → Applications mistaken for a virus or unnecessary software.
• 🔄 Factory reset: After a hard reset, some system applications (including Phone) may not automatically recover.
• 🛠️ Modified firmware: Installation of custom ROM (LineageOS or Pixel Experience often leads to the loss of branded Xiaomi apps.

A separate problem is recording calls: Google has tightened requirements for apps that record conversations since 2022, and many manufacturers (including Xiaomi) have begun to hide the feature in some regions, but it can be returned through hidden settings or third-party utilities.

⚠️ Note: If you purchased a smartphone in Europe or the United States, call recording may be blocked at the firmware level, in which case you will need to change the region of the device (instruction below).

Method 1: Recovery of a call through hidden MIUI settings

Before you resort to radical measures, check if the Phone app is hidden in the system settings, which works on most Xiaomi/Redmi/POCO devices with MIUI 12-14 and HyperOS.

Open Settings → Applications → Application Management and follow the following steps:

1. Click on the three dots in the top right corner and select "Show all apps."
2. In the search box, type “Phone” (or com.android.dialer for the technical name).
3. If the application is found but disabled, click “Enable”.
4. If the call is not on the list, move on to the next method.

If the application is enabled but not displayed on the home screen:

1. Click the empty area on your desktop and select “Widgets”.
2. Find the phone widget and drag it to the screen.
3. Check the Office folder in the app menu – sometimes the call hides there.

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If it still doesn’t open after turning on the call, try clearing its cache in Settings → Apps → Phone → Storage → Clear the cache.

Method 2: Installation of the original APK-ringer

If the standard Phone application is removed or damaged, it can be restored manually by installing the original. APK-This method is suitable for devices where the call disappeared after a reset or update.

Important: Use only official APKs for your model and MIUI version. Installing files from another firmware can lead to errors.

Instructions:

1. Download the archive with the call for your model from trusted resources (for example, Xiaomi Firmware Updater or XDA Developers).
2. Unblock the file and find it. APK name Dialer_*.pk com.android.dialer_*.apk.
3. Transfer the file to your smartphone and install it, pre-allowing installation from unknown sources (Settings → Security → Install unknown applications).
4. After installation, restart the device.

⚠️ Attention: Installation APK A phone from another model can cause phone malfunctions, including the inability to make calls. Always check the file's compatibility with your firmware.

Method 3: Change the region of the device to unlock the recording of calls

If the call is on location but there is no option to record conversations, the problem is likely regional restrictions: Xiaomi is disabling this feature in firmware for the EU, the US and some Asian countries, the solution is to change the region of the device to India or Russia, where recording is allowed.

Instructions for changing the region:

1. Go to Settings. → Additionally. → Region.
2. Select the country "India" (or "Russia", if available).
3. Reboot your smartphone.
4. Open the call, click on the three dots in the upper right corner and check for the "Call Record" item.

If the recording option does not appear, try the additional steps:

• 🔧 Clear the call data (Settings) → Annexes → Phone. → Warehouse → Clear the data).
• 📥 Update the firmware to the latest version (sometimes the record returns after the update).
• 🌐 Use it. VPN Connecting to India’s servers when changing region.

Method 4: Enable call recording via ADB (for advanced)

If standard methods do not work, you can try to enable recording of calls through the ADB debugging bridge. This method requires connecting the smartphone to the computer and enabling the developer mode.

Step-by-step:

1. Activate Developer Mode: Go to Settings → About Phone and click on MIUI Version 7 times.
2. Return to Settings → Additional → For developers and enable “Debugging by USB”.
3. Connect your smartphone to your PC, install Android SDK Platform-Tools, and open the command line in the adb.exe folder.
4. Adb shell settings put global settings call_recording_supported 1
5. Restart the device and check for the recording option in the call.

If the team doesn’t work, try an alternative:

adb shell am start -n com.android.dialer/.settings.CallRecordingSettings

⚠️ Attention: Use ADB This can cause the system to be unstable if the wrong commands are entered. Do not change other parameters through the adb shell unless you are sure of their purpose.

Install Android SDK Platform-Tools on PC

Enable the developer mode on Xiaomi

Activate debugging over USB

Connect your smartphone with the original cable

Check the connection of the adb device team

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Method 5: Alternative Calls with Record Support

If you can’t return a standard call or call recording is still unavailable, consider installing third-party apps that offer advanced features including automatic recording, cloud storage, and conversation transcription.

Top.-5 Checked calls for Xiaomi:

• 📞 Truecaller – blocks spam, records calls (requires a premium subscription to record automatically).
• 🎤 Cube ACR — Specializes in recording conversations, works in the background.
• 🔊 Call Recorder by Lovekush – Simple interface, save records in the cloud.
• 📱 Google Phone – official call from Google (recording is not available in all regions).
• 🛡️ Drupe – combines call, messenger and recording conversations.

Important: Since 2023, Google has been blocking the background recording of calls in Android 12+.Most apps now require manual recording for every call.

Method 6: Resetting settings to factory (last resort)

If none of these things work, the last thing you can do is reset the phone completely, and it'll bring it back to its original state, including all the system applications, but before it's reset, you have to:

• 📲 Create a backup of the data (Settings) → The phone. → Backup).
• 🔐 Make sure you know the username and password from your Mi Account (required to activate after resetting).
• 📡 Check that you have access to Wi-Fi (updates will be downloaded after the reset).

Resetting instructions:

1. Go to Settings → About the phone → Reset settings.
2. Select “Erase all data”.
3. Confirm the action and wait for the reboot (it will take 5-10 minutes).
4. After turning on, go through the initial setting and check for a call.

⚠️ Note: On some models (Xiaomi) 12T, Redmi K50) After the reset, you may need to re-assign your Mi Account through SMS-Make sure that you have a code. SIM-card.

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Reset to factory settings should only be used if other methods have failed. After reset, all data (photos, contacts, messages) will be deleted without recovery (unless a backup was created).

FAQ: Frequent questions about calling and recording calls on Xiaomi