How to find out your Mi Account on Xiaomi phone: all methods

Mi Account is key to all Xiaomi services, from syncing contacts to unlocking the bootloader. But what if you forget which account is attached to your phone? Or bought a device with your hands and do not know if someone else's profile is registered on it? In this article, we will discuss all possible ways to determine an account on Xiaomi, Redmi and POCO smartphones - both on working devices and on locked ones.

The Mi Account is that it can be tied to your phone without even having to sign in, for example, if you logged in to Settings → Xiaomi Account and then logged out, the profile will still be on the system. And on devices that lock Mi Cloud (after reset) without account data, unlocking your phone is almost impossible, so being able to check your tied account is a critical skill for Xiaomi appliance owners.

1. Checking the account on the working phone

If your smartphone is on and not locked, it is easiest to determine the Mi Account tied through standard settings.This method works on all current versions of MIUI (12 to 16) and is suitable for models from Xiaomi Mi 11 to Redmi Note 12.

Open the Settings menu (the gear icon on the home screen or in the notification bar). Scroll down to Accounts and Sync (some firmware may call passwords and security). Here you will see a Xiaomi block with an avatar, username and email/phone number. This is your current Mi Account.

Update MIUI to the latest version |Check root rights (they can hide system settings) |Reboot your phone and try again |Reset settings via Settings → About your phone → Reset your settings

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If this section is empty or if it shows Sign in, it means there is no linked profile on the phone, but this is not always the case: some devices may have an account hidden because of:

• 🔹 Corporate policy restrictions (if the phone is issued by the company)
• 🔹 Rooting or modified firmware (e.g., Xiaomi.eu)
• 🔹 Synchronization failure after update MIUI

⚠️ Note: If you see someone else’s account (not yours) in the settings email/Do not try to delete it without knowing the password. On devices with activated Mi Cloud Protection, this will result in a complete lock of the phone after restarting.

2. Methods for locked phones (without access to the system)

If your phone is locked because of Mi Cloud Lock (requires login/password input after reset), or you just don't remember the pattern lock, it's harder to identify the associated account, but it's possible. Here are 3 working methods:

Method 1: Through the lock screen

On some models (Redmi) 9A, POCO M3 and newer) when entering an incorrect password 5 once in a row appears button Forgot password?. Click on it - the system will redirect you to the recovery page, where in the URL-The address will be specified by email account in format account.xiaomi.com/pass/forgotPassword?email=....

Method 2: Through Fastboot Mode

This method requires a computer and the Mi Flash Tool program:

1. Turn off the phone, press Volume Down + Power to log in to Fastboot.
2. Connect the device to your PC and start the Mi Flash Tool.
3. In the program logs, find a line mi_account: [email/phone] — That's what a tied account is.

Method 3: Through IMEI

Unique Device Identifier (IMEI) can be used to verify your linked account on Xiaomi’s official website:

1. Find out your phone’s IMEI (printed on the box or under the battery).
2. Go to account.xiaomi.com and select Find the device.
3. Enter IMEI – the system will show the email account to which the phone is linked.

3. How to find out your email account if your phone is unlocked but the data is not displayed

There are situations when you don’t see the account attached in the phone settings, but it is definitely there (for example, after resetting via Recovery), in which case the hidden menu of engineering settings will help:

Open the phone application and enter the combination:

##4636##

From the menu that opens, select Phone Information → Accounts. Mi Account data can be displayed here, even if it is hidden in the main settings.

Another way to check the synchronized data is:

• 📱 Go to Settings. → The phone. → Memory.
• 📱 Scroll to the Backups section.
• 📱 If there is a record of the last sync with the email, that is your account.

⚠️ Note: If you bought a phone with your hands and found someone else's Mi Account in your settings, don't try to reset your device via Recovery. On most models after 2020, this will activate the Mi Cloud lock, which can only be removed by knowing the original password.

4. Check through official Xiaomi services

If you don't have access to your phone, but you know its IMEI or serial number, you can use the official tools of Xiaomi.

Steps to verify:

1. Go to i.mi.com and log in (if you have any Mi Account).
2. In the Devices section, click Add the Device.
3. Enter your phone's IMEI. If the device is linked to another account, the system will show a message: This device is already linked to another account: [email].

Alternative service - order.mi.com (for devices purchased in the official Xiaomi store):

• 📦 Enter the order number or IMEI.
• 📧 The system will display the email account to which the phone is linked at the time of purchase.

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If the phone is purchased on AliExpress or in an unofficial store, check the box - sometimes sellers indicate a tied account on the IMEI sticker.

5. Definition of account through third-party utilities (for advanced users)

If standard methods don't work, you can use specialized tools, and it's important that these methods require technical skills and can violate warranty.

Method 1: ADB (Android Debug Bridge)

Connect your phone to a PC with USB debugging enabled and execute the command:

adb shell content query --uri content://com.xiaomi.account.provider.account/accounts

In the conclusion will be a line with the email account.

Method 2: TWRP Recovery

If the phone has custom recaps (TWRP), you can view the account files:

1. Boot to TWRP (click Volume Up + Power).
2. Go to Advanced → File Manager.
3. Open the file /data/system/users/0/accounts.db.
4. Find the entry with com.xiaomi – this is the data of your Mi Account.

Method 3: Using MTK Engineering Mode (for MediaTek processors)

On phones with MediaTek chipsets (Redmi 9C, POCO C31, etc.):

1. Enter the phone code in the app: ##36446337##
2. Go to Connectivity → Wi-Fi.
3. At the bottom of the screen will be the Mi Account line with email.

⚠️ Note: Using third-party de-linking utilities (such as the Mi Account Unlock Tool) can lead to a complete lockdown of the device. Xiaomi is actively fighting such tools, and their use often ends in a “brief” (inoperability) of the phone.

6.What to do if the account is someone else's or the password is lost

If you find that your phone is tied to someone else’s Mi Account (for example, after buying from hand), you have 3 legal options:

Option 1: Contact the previous owner

The easiest way is to ask the seller to remove the device from his account.

1. Go to i.mi.com.
2. Find your phone in the list of devices.
3. Press Remove the device.

Option 2: Call for support for Xiaomi

If it is not possible to contact the seller, collect the following data and write in support:

• 📄 Check or purchase document (even if it is a photograph).
• 📱 IMEI phone (indicated on the box or under the battery).
• 📧 Your email for feedback.

Send your request via the form: mi.com/global/support, the review period is 3 to 14 days.

Option 3: Exchange or return the phone

If you bought the phone less than 14 days ago, you can return it to the seller under the Consumer Protection Act (Article 25), state in the application that the device does not meet the declared characteristics (linked to someone else's account), this works even for hand purchases with a check.

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Never buy Xiaomi phones with your hands without checking your Mi Account. Even if the seller promises to “delete the account later,” after a reset, the phone can lock up forever.

7 How to Protect Your Account from Loss

To avoid future problems with Mi Accounts, follow these rules:

• 🔐 Link backup email and phone in your account settings (account.xiaomi.com).
• 📱 Enable two-factor authentication (in the same account settings).
• 📝 Keep your account information in a safe place (such as a password manager).
• 🚫 Do not hand over the phone with the account enabled to an outsider (even during repairs).
• 🔄 Before selling your phone, make sure to remove your device from your i.mi.com account.

We also recommend checking your associated devices in your Mi Account regularly.

1. Go to i.mi.com.
2. Select the Device tab.
3. Remove all unknown gadgets – this will reduce the risk of hacking.

FAQ: Frequent questions about Mi Account