Forgot the Mi Account on Xiaomi Redmi and canβt log in, update firmware or use cloud services? This is a familiar situation for many users β especially after resetting or buying a used device. Unlike Google accounts, information about the associated Mi Account is not always displayed explicitly, and attempts to enter incorrect data lock the phone for 24-72 hours.
In this article, weβll break down all the current ways to identify email or phone number tied to a Mi Account on Redmi β from standard methods through settings to little-known tricks using the same name. SMS You will learn how to act when the phone is locked, how to distinguish the main account from the guest account, and what to do if the previous owner has not untied his profile. 12/13, Redmi 10/11, POCO etc.) on the base MIUI 12β14.
1. Verify Mi Account through phone settings
The easiest way is to look at your account details in the settings menu if your phone is unlocked and you can log in, which works on 90% of Xiaomi devices unless your profile is manually hidden.
Open the Settings app (cog icon) and follow the path:
Settings β Xiaomi Account β Account InformationAt the top of the screen you will see:
- π§ Email (primary address of the account, such as user)@example.com)
- π± Phone number (if tied)
- π Mi ID (unique numerical identifier, for example 1234567890)
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If the βSign inβ section of the βXiaomi Accountβ section shows the βSign inβ sign, then the profile is not tied to the device or you are using guest mode.
Some firmware may have different paths.
- Settings β Password and security β Xiaomi account
- Settings β Additional β Mi Account (on older versions of MIUI)
β οΈ Note: If you see someone elseβs email in this section (e.g, previous_owner@mail.ru), This means that the phone is linked to a previous owner's account, and it's dangerous to use such a device, because it can be locked at any time through the "Find the device" function".
2. How to find out Mi Account via SMS (method for blocked phones)
If Redmi is blocked due to multiple incorrect password entry, but you have access to the SIM-If you have a card that's inserted into your phone, try this one. It works because of the access recovery feature built into your phone. MIUI.
Algorithm of action:
- On the lock screen, tap the button "Forgot your password?" (or "Incorrect Mi Account").
- Select the recovery option via SMS (if available).
- Enter the last phone number you use (if you remember) or click "Send the code to this number" (the system will pull the number from the phone number). SIM-map).
- Your phone will receive an SMS with a confirmation code and a partially hidden email (e.g. v***a@example.com) that is the linked Mi Account.
If SMS doesn't come:
- π Restart your phone and try again.
- πΆ Check network coverage (a false signal may be displayed on a locked screen).
- π Wait 5-10 minutes β sometimes messages are delayed.
What to do if an SMS arrives at someone elseβs number?
3. Use of service codes to verify Mi Account
Xiaomi Redmi has hidden engineering codes that allow you to get information about your associated account even without full access to the system, which work on most models, but can be disabled on some firmware.
Enter the phone app (as if dialing) the following combinations:
| Code. | What shows | Example of the result |
|---|---|---|
| ##6484## | Mi Account Information (email and status) | Mi Account: user@gmail.com (Connected) |
| ##4636## | Test menu (Information about the account tab) | Mi Account ID: 123456789 |
| ##7780## | Account binding status to the device | Mi Account: Bound (user@mi.com) |
If nothing happens after entering the code:
- π± Make sure you enter the code without spaces and symbols.
- π§ On some firmware, the engineering menu is disabled - try another code.
- π οΈ If the phone is rooted, the codes may not work due to changes in the system.
β οΈ Warning: Don't enter many service codes in a row, this can cause a failure in the communication module.
4. Check through the official Xiaomi website
If your phone is unlocked but you are not sure which account is linked to it, you can check it through the web version of the Mi Account, which will also help you know if your email is linked to another device.
Instructions:
- Go to account.xiaomi.com from a computer or other phone.
- Enter a possible email or phone number that could have been used to register.
- If the data is correct, you will see a list of associated devices in the Device Management section.
- Find your Redmi model on the list, which will confirm that your account is linked to your phone.
What to do if the device is not listed:
- π Check another email or number β you may have registered for another email account.
- π§ Look at inboxes with the subject line βXiaomiβ or βMi Accountβ β there may be registration information.
- π If the device was previously linked but is no longer displayed, it may have been manually removed from the account.
Collect all possible email and phone numbers|Check the spam folder in the mail|Use the browser in incognito mode|Prepare data for recovery (if required)-->
5. How to determine Mi Account after resetting settings
If you have done a hard reset but have not untied your Mi Account, the phone will require you to enter data when you first turn on, in which case you can only find out the associated account by indirect methods.
Method 1: Through notifications
Connect your phone to Wi-Fi on the welcome screen. Sometimes the system sends a notification to a linked email with the subject line "New sign-in to Mi Account." Check all mailboxes, including the Spam folder.
Method 2: Through IMEI
Find out your Redmi's IMEI (written on the box or under the battery).
- Go to the device status check site.
- Enter IMEI and CAPTCHA.
- If the phone is linked to an account, the system will show the message "Device is locked by Mi Account".
Unfortunately, the email itself is not known in this way, but at least you will understand that the device is blocked.
β οΈ Note: If you bought Redmi from hand and can not unlock it because of someone else's Mi Account, do not try to bypass the lock through unofficial firmware.This will lead to a complete loss of functionality of communication modules (Wi-Fi, Bluetooth, mobile network) due to blocking Anti-Rollback.
Alternative methods: restoration of access
If none of these methods worked, but you are sure that your phone is linked to your account, try to restore access:
Option 1: Through backup email
On the Mi Account login screen, click "Forgot your password?" β "Restore it through a backup email." If you specified it when you register, the email will be sent a link to reset your password.
Option 2: Through support
Contact Xiaomi Support via:
- π§ Email: support@xiaomi.com (English)
- π¬ Online chat on the site mi.com/support
- π Hotline phone (for Russia: 8 800 700 01 03)
To confirm the rights to the device will require:
- Check or purchase invoice.
- Photo of the box with the serial number.
- IMEI of the device (indicated on the box or under the battery).
Option 3: Through an authorized service centre
If you have officially purchased your phone, contact the Xiaomi service center with documents, which can unlink to the previous ownerβs account (but not always for free).
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The only legal way to unlock Redmi with someone elseβs Mi Account is to contact Xiaomi with proof of purchase. All other methods (hacking, firmware) will result in the loss of warranty and inoperability of the phone.